预订布鲁克朗酒店宾馆住宿限时优惠

“The check-in counter was inside a small window with glass (so a glass-room !!). There are not enough facilitated inside the room and I ask for an hot-pot (boiled hot water) but the lady refused. She gave me the wrong room with single bed which is other's name, but changed after we (2 persons) told her. ”

“Great”

“是的”

“My wife always cleans the hotel room down. After cleaning this one she was so surprised how clean it was already. All the staff we encountered was nice. ”

“早餐厨房的员工 很不错 我儿子早上想喝热的巧克力牛奶 她就很热情的帮我拿去加热 态度好”

“Quiet”

“They was doing renovations on the property on one of the floors without telling us”

“Very new hotel”

“浴室的抽風機很吵，門卡鑰匙屢次失靈。”

“The location was good. Most staff members were nice and helpful. I didn’t get the chance to swim in the pool. There were too many children during all hours of operation, There should be adult hours and children hours which would help everyone to enjoy the pool. Also I was charged $30 to park in the parking lot, which I found that was a ridiculous charge. Also, the front desk wanted my husband to come to get toilet paper. That was not customer service. We should not have ran out of toilet paper……

“It was a terrible experience. Small rooms, bad smells, near the street, very noisy at night, even can’t fall asleep. Service was bad. Cleaning persons enter the room without nocking or ringing doorbell. The worker at the front desk is rude. All of the problems are obviously, she even said she didn’t see it.”