鳳凰城貝納文特酒店住宿推介

「We are supposed to checkout at 12pm, but a staff opened our door and came into our before at 11:50 without knocking the door while we were changing. Also, the noise cancellation is very bad that we can hear the loud music from next door. And there is a machine in the room that occasionally makes huge noises, which affects our sleep a lot.」

「The front desk staff is nice.」

「One of the best hotels we have ever stayed at. Service was impeccable, every thing we needed was provided or delivered by staff. The rooms were cleaned as often as we needed. Overall beautiful amazing stay」

「The environment is beautiful.」

「It was Amazing!!!will come back again. Thanks」

「Over all we enjoyed our stay, is just one of the day there’s power outage that cause almost one full day not able to use the slide and thats the biggest reason we stay it’a the last week before going back to school for our kid」

「The room was located very close to the bar area, so noise from outside was clearly audible. In addition, I did not receive a receipt at checkout. When I later called the front desk to request it, the process took a long time and the staff’s attitude was not very helpful. I eventually received the receipt, but the overall service experience was disappointing.」

「Absolutely enjoyed our stay, we are planning an annual trip to this resort. The on-site restaurant Hearth 61 was amazing, every meal we ate was phenomenal. The staff cleaned our rooms every day, the pool was clean and well maintained. The mountain views were fabulous.」