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水牛機場酒店的評價

3 out of 5
水牛機場酒店
4600 Genesee St, Buffalo, NY

評價

8.0

很好

10 分評分，優異；1964 則評價中有 861 則" "
8 分評分，不錯；1964 則評價中有 579 則" "
6 分評分，一般；1964 則評價中有 294 則" "
4 分評分，欠佳；1964 則評價中有 108 則" "
2 分評分，很差；1964 則評價中有 122 則" "

8.0/10 

整潔度

8.6/10 

職員與服務

7.4/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
DC 於 2023年8月14日的回應
Thanks for taking the to complete this review. Your feedback is our number one priority. Looking forward seeing you!

10/10 優異

ZIDUAN

於 2023 年 7 月住了 1 晚
DC 於 2023年9月1日的回應
Thanks for taking the time to complete this review. Your feedback is our number one priority. We will do our best to make it better for you. Looking forward seeing you!

6/10 一般

Siu Shan

於 2023 年 3 月住了 1 晚
DC 於 2023年4月3日的回應
Thanks for sharing this with us. We are happy you had such a great stay at our hotel. Looking forward seeing you!

10/10 優異

sut kam

於 2022 年 8 月住了 1 晚
Daysa 於 2022年8月29日的回應
Thanks for staying with us. We appreciate your feedback is really important to us. Looking forward seeing you!

10/10 優異

Monica (Centennial)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, close to airport.
於 2024 年 4 月住了 1 晚

6/10 一般

Mayank (Cambridge)

讚好：整潔度
Perfect for people who wants to board flight later on from here…
於 2024 年 5 月住了 1 晚

8/10 不錯

Shauna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very discreet and private. The staff is very friendly and professional
於 2024 年 4 月住了 1 晚
DC 於 2024年4月29日的回應
We are happy that we meet all of your expectations. Buffalo Airport Hotel is always a great place to stay at. The staff is amazing they love to make guest feel very comfortable. Looking forward seeing you!

4/10 欠佳

Brittany

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Carpet was filthy. No mirrors and sheets had hair on them! And ants
於 2024 年 4 月住了 1 晚
DC 於 2024年4月29日的回應
Thanks for bringing this to our attention. The guest safety and satisfaction is our number one priority. We will do our best to make it better for your stay. This is something very uncommon at our hotel. Will address it right away with our staff. This is something very uncommon at our hotel. Looking forward seeing you!

8/10 不錯

Lisa

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great room. Property is being upgraded in public areas. Comfortable beds.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月29日的回應
Thanks for choosing Sleep Inn & Suites. Your feedback is really important to us. We are happy you enjoyed your stay. Looking forward seeing you again!

6/10 一般

Heidi

讚好：職員與服務
Second floor smelled of gas mixed with fabulouso. When I turned on the shower gnats / little bugs flew from the drain. The floors in the rooms could use a good vacuum. The lobby and the first floor looked nice, clean and updated. The location is convenient and relatively quiet considering right next to the airport. Staff at the front desk were SO nice!
於 2024 年 4 月住了 3 晚
DC 於 2024年4月29日的回應
Thanks for sharing this with us. Your feedback is our number one priority. This is something very uncommon at our hotel. The guest safety and satisfaction is really important to us. We will address this with our housekeepers. Hope you consider giving us a second chance!

6/10 一般

Ian

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Cleaners didn’t do a great job of cleaning up after previous guests. Tape still on wall from a banner or balloons, hair in tub and noticed the air vent in bathroom had years of dust or mould growing on it.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月26日的回應
On behalf of our team, we apologize for not meeting your expectations. This is something very uncommon at our hotel. We will address this with our housekeeping staff and make it better for your next stay. Your satisfaction is really important. Looking forward seeing you!

6/10 一般

Eric

讚好：職員與服務和設施服務
The facility is getting improved, but this is a work in progress. Yet, arriving really late, it was a good spot to stay close to the airport
於 2024 年 4 月住了 1 晚

8/10 不錯

Stephanie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
DC 於 2024年4月24日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. Looking forward seeing you!

6/10 一般

Charlie

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 4 月住了 2 晚
DC 於 2024年4月24日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. Looking forward seeing you!

10/10 優異

Perla

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so friendly and helpful.
於 2024 年 4 月住了 2 晚
DC 於 2024年4月22日的回應
We are happy you had such a wonderful time at the hotel. Your feedback is really appreciated. The staff is amazing they love to make guest stay very uncomfortable. Looking forward seeing you!

8/10 不錯

Evan

讚好：職員與服務
於 2024 年 4 月住了 2 晚
DC 於 2024年4月24日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. Looking forward seeing you!

6/10 一般

Jon

讚好：職員與服務
Over priced for what it is. WiFI didnt work
於 2024 年 4 月住了 1 晚
DC 於 2024年4月22日的回應
On behalf of our team we apologize for not meeting your expectations. This is something very uncommon at our hotel. For your next stay let the front desk know about this they will do their best to make it better. Looking forward seeing you!

4/10 欠佳

Isabella

家人同遊
不滿：整潔度、設施服務和住宿狀況
No parking! We will pay to stay at a hotel and had to park next door cause they didn’t have room
於 2024 年 4 月住了 2 晚
DC 於 2024年4月22日的回應
Thanks for sharing this with us. This is something very uncommon at our hotel. We will do our best to make it better for you. Your feedback is really important to us. looking forward seeing you!

6/10 一般

Kerri

伴侶同遊
The parking here is HORRIBLE! We came back to the hotel after the concert Friday night and there was not one park available! We drive around multiple times before finding one it was ridiculous. The room also smelled like someone dumped a bottle of pinesol in the room
於 2024 年 4 月住了 1 晚
DC 於 2024年4月22日的回應
On behalf of our team we apologize for not meeting your expectations. Your feedback is our number one priority. This is something very uncommon at our hotel. For your next stay we will do our best to make it better. Hope you consider giving us a second chance!

10/10 優異

Paula

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay. Staff was very friendly
於 2024 年 4 月住了 1 晚
DC 於 2024年4月22日的回應
We are happy that you had such a great experience. Your feedback is our number one priority. The staff at Buffalo Airport Hotel is wonderful they love to make guest stay comfortable. Looking forward seeing you!

8/10 不錯

Lori

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
DC 於 2024年4月22日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. We are happy you had such a great time. Looking forward seeing you!

10/10 優異

Darius

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff
於 2024 年 3 月住了 1 晚
DC 於 2024年4月22日的回應
Thanks for sharing this with us. We are happy you had such a great time at our hotel. The staff is amazing they love to make guest stay amazing. Looking forward seeing you!

10/10 優異

Kristy-Leigh (Grimsby)

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Front desk staff were very kind and helpful. Restaurant on site was convenient and had good food. Very comfy bed and pillows which was lovely! Shuttle comes every 15 minutes and is a quick drive to the airport. Would stay again when travelling from the Buffalo airport.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月17日的回應
We are happy you had such a great time at our hotel. The front desk staff is amazing they love to make guest stay comfortable. One of the best things Buffalo Airport has to offer is the restaurant next door 365 Sport and bar. Hope to see you back soon!

10/10 優異

Deglis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buen lugar
於 2024 年 4 月住了 1 晚
DC 於 2024年4月17日的回應
Nos encanta escuchar que tubiste una muy buena estadia en nuestro hotel. Esperamos que vuelva muy pronto!

10/10 優異

Roxanne (Covington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk staff, transportation staff and restaurant staff very friendly and helpful
於 2024 年 4 月住了 1 晚
DC 於 2024年4月17日的回應
Buffalo Airport hotel has a great staff they love to make guest feel very welcoming and comfortable. The 365 sport and bar next door is wonderful and very convenient for those traveling. We are happy you enjoyed at of our services. Looking forward seeing you!

8/10 不錯

Peter

讚好：整潔度、職員與服務和住宿狀況
Can not think of anything at the moment.
於 2024 年 4 月住了 4 晚
DC 於 2024年4月15日的回應
Thanks for sharing this with us. We are happy you had such a great time at our hotel. Your satisfaction is really important to us. Looking forward seeing you!

10/10 優異

LORI

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Our room was newly remodeled and very clean. The reception staff efficient and friendly. We really appreciate the shuttle service to and from the airport. The long term parking was safe and convenient. We had dinner at the on site restaurant. The wait staff was very friendly and the food was delicious. We will stay here again when we have a flight scheduled from the airport.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月15日的回應
We are happy you had such a wonderful stay. The staff at Buffalo Airport hotel is amazing they love to make every guest feel welcoming and very comfortable. Your feedback is really appreciated. We would love to have you back again soon!

8/10 不錯

Michelle

讚好：整潔度和職員與服務
The property was large and conveniently located. You can tell that they are undergoing renovations as the hallways are very run down looking. Our room was clean and updated. The view of the courtyard area was gorgeous. A decent place to stay overall
於 2024 年 4 月住了 1 晚
DC 於 2024年4月15日的回應
Thanks for choosing Buffalo Airport hotel. Your feedback helps us make another guest stay better. We are happy you had such a wonderful stay. Looking forward seeing you again!

10/10 優異

Adele L

No hairdryer! My only complaint
於 2024 年 4 月住了 1 晚
DC 於 2024年4月15日的回應
Thanks for sharing this with us. We apologize for the inconvenience. This is something very uncommon usually every room has a hair dryer. Will address it right away. Hope you consider staying with us again!

10/10 優異

Diane

於 2024 年 4 月住了 1 晚
DC 於 2024年5月3日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. We are happy you had such a great time at our hotel. Looking forward seeing you again!

2/10 很差

Timothy

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
DC 於 2024年4月15日的回應
Thanks for choosing Buffalo Airport Hotel. We apologize for not meeting your expectations. Your feedback is the most important thing to us. Looking forward seeing you!

10/10 優異

Arcelia (Peoria)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service. The girls at the front were very nice and helpful. Called them and they picked me up at airport within 3 minutes after I called them. The restaurant that is there has very good and fast service. Rooms were very clean and hotel was also very clean.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月12日的回應
We are happy you had such a great time at our hotel. The staff is amazing they love to make guest feel very comfortable. The restaurant 365 sport and bar is amazing has a great selection of food and drinks. Your experience with us really important. Hope you consider coming back again soon!

10/10 優異

Rene

讚好：整潔度、職員與服務和住宿狀況
Close to the airport, shuttle.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月12日的回應
Buffalo Airport Hotel is a great hotel to stay at. Is located near the airport and other great places. The shuttle service is one of the best things we have at the hotel. Looking forward seeing you!

8/10 不錯

Karen

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Good for proximity to airport, but if wanting to go into the city or outside areas, very limited public transport.
於 2024 年 4 月住了 2 晚
DC 於 2024年4月12日的回應
Thanks for sharing this with us. We are happy you had such a great time at our hotel. Buffalo Airport Hotel is located in a very convenient location close to the airport and other great places. Looking forward seeing you!

6/10 一般

Kimberly

於 2024 年 4 月住了 1 晚
DC 於 2024年5月1日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. We are happy you had such a great time. Looking forward seeing you!

8/10 不錯

Shauna

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
DC 於 2024年4月12日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really appreciated. Looking forward seeing you!

10/10 優異

Alan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Will stay again ! Great staff and very nice property
於 2024 年 4 月住了 1 晚
DC 於 2024年4月12日的回應
Thanks for sharing this with us. We are happy you had such a great time at our hotel. The staff is amazing they love to make guest stay amazing. Looking forward seeing you !

10/10 優異

Hua

於 2024 年 4 月住了 2 晚
DC 於 2024年4月12日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really appreciated. Looking forward seeing you!

10/10 優異

Jazmin

於 2024 年 4 月住了 1 晚
DC 於 2024年5月1日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. We are happy you had such a great time. Looking forward seeing you!

8/10 不錯

M

多人同遊
讚好：整潔度、職員與服務和設施服務
The courtyard was lovely and the option to attend the hotel eclipse party was a surprise. We already had other plans so did not. Location was convenient but the hotel’looks run down and the aroma of cleaning fluids in the halls was unpleasant.
於 2024 年 4 月住了 4 晚
DC 於 2024年4月12日的回應
We are happy you had such a wonderful time at our hotel. The courtyard is a great area to be in. Your feedback is the most important thing to us. Hope you consider staying with us again!

10/10 優異

Erica

多人同遊
讚好：設施服務
Nice hotel without anything fancy but a totally fine stay that met our expectations. The building is older and shows its age in places- there were a few water stains in the bathroom and you could hear anyone that walked past but I would stay again!
於 2024 年 4 月住了 2 晚
DC 於 2024年4月12日的回應
Thanks for sharing this with us. Buffalo Airport Hotel is currently having some renovations. Your feedback is really important to us. We will address any issues that you had in the room this something very uncommon. Looking forward seeing you!

8/10 不錯

Dor

於 2024 年 4 月住了 1 晚
DC 於 2024年4月29日的回應
Thanks for choosing Sleep Inn & Suites. Your feedback is really appreciated. We are happy you had such a great time at our hotel. Looking forward seeing you again!

6/10 一般

Michael

不滿：整潔度、職員與服務和住宿狀況
Bathtub was filthy and disgusting.
於 2024 年 4 月住了 2 晚
DC 於 2024年4月12日的回應
On behalf of team, we apologize for not meeting your expectations. We will address it right away with our housekeeping staff. They always do a great job keeping everything clean for our guest. Hope you consider staying with us again!

10/10 優異

Imran

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and great service
於 2024 年 4 月住了 1 晚
DC 於 2024年4月12日的回應
We are happy you had such a great time at our hotel. Your feedback is really important to us. The staff is amazing they love to make guest stay amazing. Looking forward seeing you!

8/10 不錯

Donna

於 2024 年 4 月住了 2 晚
DC 於 2024年4月29日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really appreciated. We are happy you had such a great time at our hotel. Looking forward seeing you!

4/10 欠佳

Melissa

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
DC 於 2024年4月15日的回應
We apologize for not meeting your expectations. Your feedback is our number one priority. Hope you consider staying with us again!

8/10 不錯

Michelle

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was a nice quick overnight stay no issues other than my 2nd key card didn't work and I got locked outside but thankfully I had my phone and called one of my roommates to let me in.
於 2024 年 4 月住了 1 晚
DC 於 2024年4月8日的回應
Thanks for choosing Buffalo Airport Hotel. Your feedback is really important to us. For your next stay you can inform the front desk about your key they will re activated for you. Sometimes if you put it close to your phone of other magnets won't work. We are happy you enjoyed your stay. Looking forward seeing you again!

6/10 一般

Dennis

伴侶同遊
Due to the shower seemed not to work we had to put towels on the floor to soak all the water what was going by the shower curtain.
於 2024 年 4 月住了 2 晚
DC 於 2024年4月8日的回應
On behalf of our team we apologize this inconvenience. This is something very uncommon at Buffalo Airport Hotel. We will inform our maintenance team about this, will address it right away. Your satisfaction is our priority. For your next stay you can always inform the front desk about any situation that is making your stay comfortable. They will solved the issue right away. Hope you consider staying with us again!

4/10 欠佳

Carley

家人同遊
不滿：職員與服務
Was told there was parking at the hotel and we could shuttle to the airport, when we checked in we were advised they could not offer this to us
於 2024 年 4 月住了 1 晚
DC 於 2024年4月8日的回應
On behalf of our team we apologize for not meeting your expectations. This is something very uncommon at our hotel. We apologize for not having any parking available. For your next stay you can booked in advanced. We will do our best to make it better for you. Your satisfaction is really important to us. Hope you consider on giving us a second chance!

10/10 優異

Dawn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
DC 於 2024年4月8日的回應
Buffalo Airport Hotel is a great place to stay at. Is located in a very convenient location close to the airport and other great places. Looking forward seeing you!