外觀

水牛城機場溫德姆拉昆塔酒店的評價

2.5 out of 5
水牛城機場溫德姆拉昆塔酒店
6619 Transit Rd, Buffalo, NY

評價

7.2

不錯

10 分評分,優異;1008 則評價中有 315 則" "
8 分評分,不錯;1008 則評價中有 264 則" "
6 分評分,一般;1008 則評價中有 175 則" "
4 分評分,欠佳;1008 則評價中有 121 則" "
2 分評分,很差;1008 則評價中有 133 則" "

6.8/10 

整潔度

7.8/10 

職員與服務

6.8/10 

設施服務

6.6/10 

住宿狀況

7.0/10 

環保程度

評價

10/10 優異

SHIKAI

讚好:整潔度、職員與服務和住宿狀況
Very satisfied with this hotel
於 2024 年 3 月住了 2 晚
Sophia CSR 於 2024年3月5日的回應
Hi Shikai, Glad to hear that you had such a wonderful experience during your stay at our hotel. Providing exceptional service and ensuring our guests have a memorable stay is our top priority, and delighted that we exceeded your expectations. We hope to have the pleasure of welcoming you back again soon!

10/10 優異

xiang

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 1 晚
Manager 於 2022年11月25日的回應
Hello xiang,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

10/10 優異

Valerie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2024 年 5 月住了 1 晚

10/10 優異

Lauren (Buffalo)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best
於 2024 年 4 月住了 2 晚
Manager 於 2024年5月2日的回應
Hello Lauren,We appreciate your feedback and are glad to hear you had a positive experience at our hotel. We strive to provide top-notch service to all our guests. Should you have any future concerns, feel free to reach out to our management team for further assistance.

10/10 優異

Ampie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are friendly and helpful
於 2024 年 4 月住了 3 晚
Manager 於 2024年5月2日的回應
Hello Ampie,We are delighted to hear that you found our staff to be friendly and helpful during your stay. Your positive feedback is truly appreciated and we hope to welcome you back again in the future.

10/10 優異

Zully

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La persona encargada de recibirnos fue muy amable y respetuosa, nos dio toda la información necesaria a mi y a mi familia.
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月30日的回應
Hi Zully,We are delighted that our staff provided you and your family with exceptional service during your stay. Providing helpful and respectful assistance is a top priority for us, and glad to know that our team member could offer you all the necessary information to make your visit enjoyable. Your satisfaction is our ultimate goal, and we hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.

10/10 優異

krista

伴侶同遊
Very clean room ,good soaps and shampoo provided free popcorn is a good touch it has a microwave in room and walking distance to the best wings :)
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月30日的回應
Hello krista,We are thrilled to hear that you enjoyed our clean rooms and complimentary amenities, such as the soaps, shampoo, and popcorn. It's great that you found the in-room microwave convenient. Our location near the best wings is always a guest favorite! We hope you had a comfortable stay and look forward to welcoming you back in the future.

6/10 一般

melissa

家人同遊
讚好:整潔度和設施服務
Other visitors were very loud and did not feel safe. Breakfast was good.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月28日的回應
Hello melissa,We're glad to hear you enjoyed our breakfast offerings. Ensuring the comfort and safety of all guests is a top priority for us. If you have any concerns during your stay, please don't hesitate to reach out to our front desk team for prompt assistance.

10/10 優異

Geace

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月28日的回應
Hello Geace,We are delighted to hear that you had such a wonderful experience during your stay at our hotel! We hope to welcome you back soon for another exceptional stay.

10/10 優異

Gerald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The front service desk was very helpful and professional.
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月23日的回應
Hello Gerald,We appreciate your positive feedback regarding our front desk team. It's great to hear that they provided you with helpful and professional service during your stay. If you have any further comments or feedback, please don't hesitate to reach out to our management team directly.

6/10 一般

Sandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
I had a man use a key and opened my room claiming to look for a stroller. Im a women that is definitely not acceptable.
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月23日的回應
Hello Sandra, We take guest privacy very seriously and will investigate this incident. Your feedback is appreciated as we continuously strive to ensure the safety and comfort of all our guests. Thank you for bringing this to our attention.

10/10 優異

shannon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is helpful and available 24 hours. The free continental breakfast had great option's including muffins bagels waffles cereal, coffee and juices. Very fresh. Saved me a lot of money. The rooms are clean and comfortable. Very close to lots of food options and activities. They made my stay stress free. Thank you.
於 2024 年 4 月住了 3 晚
Sophia CSR 於 2024年4月15日的回應
Hi Shannon,Pleased to hear that our 24-hour helpful staff, delicious continental breakfast, clean and comfortable rooms, and convenient location added up to a stress-free stay for you! Providing great amenities and service is what we strive. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience!

10/10 優異

James

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean property, friendly staff and comfortable room at a reasonable price.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月17日的回應
Hello James,We are delighted to hear you had a positive experience with our clean property, friendly staff, and comfortable rooms during your stay. Our team strives to provide great value for our guests' experiences. Should you have any further feedback or require assistance, please do not hesitate to contact management directly.

6/10 一般

Mariangela

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Manager 於 2024年4月17日的回應
Hello Mariangela, We appreciate you choosing to stay with us. If there is anything that we could have improved upon during your visit, please do not hesitate to reach out to us directly. We value your feedback and hope to welcome you back in the future.

8/10 不錯

John

家人同遊
讚好:職員與服務
不滿:整潔度
👍
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月12日的回應
Hi John,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

6/10 一般

Renee

讚好:職員與服務
不滿:整潔度
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月11日的回應
Hi Renee,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

2/10 很差

Gustavo

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Leftover chicken was found in the refrigerator upon our arrival, beds were not made and fresh towels were not given during the duration of our stay. I will not be returning.
於 2024 年 4 月住了 2 晚
Sophia CSR 於 2024年4月10日的回應
Hi Gustavo,We are sorry to hear about the inconvenience caused by these issues, and we are not meeting your expectations. Please note that your concerns have been passed on to our housekeeping team. We hope you to give us another chance to improve our services. Our team is looking forward to hosting you again soon!

10/10 優異

Carla

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have been staying here for years and this time it's even better. Front desk folks are very friendly, location is great, and it's recently renovated and the rooms look beautiful. Very clean and such a bargain for a quick stop on a road trip.
於 2024 年 4 月住了 1 晚
Sophia CSR 於 2024年4月5日的回應
Hi Carla,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future.

10/10 優異

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
it was fine
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello David,We appreciate you taking the time to share your feedback with us. If there are specific areas you believe we can improve on, please feel free to reach out to our management team directly.

10/10 優異

MANOHAR

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, clean rooms.
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello MANOHAR,We are delighted to hear you found our staff friendly and enjoyed our clean room facilities. Your feedback is valued, and we hope to welcome you back for another pleasant stay soon.

6/10 一般

Rachel

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月29日的回應
Hello Rachel,We are pleased to hear that you found our hotel nice and clean. Guest satisfaction is our top priority. We appreciate your feedback and hope to welcome you back in the future.

8/10 不錯

Dezo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay when taking a flight.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Dezo,We are glad to hear that you found our hotel convenient for your travel needs. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月26日的回應
Hi David,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 優異

Keyona

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The host Clive was very helpful he explain everything we needed know about the hotel he took his time and show us that we was importanted. We look forward for the next day to see his warm smile and his compassion for his job. We love are stay definitely would be coming back. Thank you Clive for your hospitality
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日的回應
Hello Keyona,We are thrilled to hear that you had a positive experience with Clive during your stay! Our team takes great pride in providing excellent service to all our guests. Your kind words will be passed on to Clive, and we can't wait to welcome you back on your next visit. Thank you for choosing our hotel for your accommodation needs.

8/10 不錯

Sharian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love everything with the exception of the pillows and breakfast needs to go to 10am
於 2024 年 3 月住了 3 晚
Manager 於 2024年3月19日的回應
Hello Sharian,We appreciate your feedback on the pillows and breakfast timing. Your comments will be shared with our team for future improvements. Feel free to reach out to our management team directly for any further assistance or recommendations.

6/10 一般

sandra

多人同遊
Upon arriving there was a very strong smell of bleach and Lysol, so strong that it instantly gave me a headache. The night staff was also wearing a very strong cologne and again triggered a headache. I am sensitive to smell but my travel partner who is not thought the same. The breakfast was subpar compared to other hotels I have stayed at for less. The room were very clean and overall I felt very safe.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月14日的回應
Hello sandra, Thank you for sharing your experience with us. We appreciate your feedback regarding the scents within the hotel and will share this with our team for improvement. We are glad to hear you felt safe in our clean rooms. We take all guest feedback seriously and strive to make necessary adjustments.

8/10 不錯

William (Maybrook New)

讚好:設施服務
Clean and Respectful. Very cloA mi
於 2024 年 3 月住了 4 晚
Manager 於 2024年3月19日的回應
Hello William,We appreciate your feedback and are glad to hear you found our hotel clean and respectful. If you have any further comments or concerns, please reach out to our management team directly. Thank you for staying with us.

10/10 優異

Patrick

於 2024 年 3 月住了 1 晚
Manager 於 2024年3月14日的回應
Hello Patrick,We are thrilled to hear that you had an exceptional experience during your stay at our hotel! We appreciate your rating and hope to welcome you back soon for another memorable visit.

10/10 優異

Rebecca

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet room. Comfortable bed.
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月14日的回應
Hello Rebecca,We are delighted to hear that you found our room clean and quiet, and that you enjoyed the comfort of our beds. Your feedback is greatly appreciated as we strive to provide a peaceful stay for all our guests.

10/10 優異

Fatima

於 2024 年 3 月住了 1 晚
Manager 於 2024年3月31日的回應
Hello Fatima,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back again soon!

8/10 不錯

Tiffany

讚好:整潔度、職員與服務和住宿狀況
Stayed 1 night.
於 2024 年 3 月住了 1 晚
Sophia CSR 於 2024年3月5日的回應
Hi Tiffany,Appreciate you for taking the time to leave a review and for giving us a 4-star rating. We are glad to hear that you had a positive experience with our service. If there is anything specific that you think we could improve upon to earn that fifth star, please do not hesitate to let us know. We are always looking for ways to enhance our offerings and provide the best possible experience

10/10 優異

Kwamina

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Cool
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月5日的回應
Hello Kwamina,We appreciate your feedback and are glad to hear you enjoyed your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another positive experience.

10/10 優異

Adrian

讚好:整潔度、職員與服務和住宿狀況
Great place to stay! Staff is very friendly and super helpful! Breakfast is really good! Highly recommend
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年3月1日的回應
Hi Adrian,Thrilled to hear that you found our property to be a great place to stay and that our staff was friendly and helpful. Providing exceptional service to our guests is our top priority, and glad to hear that we exceeded your expectations. We are also pleased to hear that you enjoyed our breakfast offerings. We appreciate your recommendation and hope to have the opportunity to serve you again in the future.

8/10 不錯

Neha

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staying here for a night. They let us check in early. It was good, convenient. No issues at all.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月2日的回應
Hello Neha, We are pleased to hear that you found our early check-in service convenient and enjoyed a pleasant stay with us. We appreciate your kind feedback and hope to welcome you back in the future for another seamless experience.

10/10 優異

Kim

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello Kim,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time and look forward to welcoming you back soon.

8/10 不錯

Nade

讚好:職員與服務和住宿狀況
N/a, over all good experience.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Nade,We are pleased to hear that you had an overall positive experience during your stay. Should you have any additional feedback or suggestions for improvement, please feel free to reach out to our management team directly. Your comments are invaluable to us in enhancing our guest experience.

10/10 優異

Lisa (Newmarket L3Y 6M1)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The young man who checked us in was efficient, polite and very friendly. A nice start to our stay!
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月24日的回應
Hello Lisa,We are delighted to hear that you had a positive check-in experience with our team member. It's always wonderful to know that our staff's friendliness made a good impression on our guests. We hope the rest of your stay was equally enjoyable!

8/10 不錯

Susan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月24日的回應
Hello Susan, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 很差

Michael

家人同遊, 多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
At check in reception was very friendly. But first room that we were given was a storage room, second room was another customer of the hotel. Very awkward walking into an occupied room Third room worked. Room was in rough shape, peeling wallpaper , toilet didn’t flush and floor broken.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月22日的回應
Hello Michael, We thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. Your comments have been noted, and we will address them with our team to ensure future guests do not encounter similar issues. We appreciate your understanding and hope to welcome you back in the future for an improved experience.

10/10 優異

Lauren

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our spot (me & bf) we're here atleast 2-3 times a month because it's high quality services, breakfast is always delish in the mornings and it's always clean every time we check in. Convenient location for food and shopping. Also perfect with the airport being nearby.
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月20日的回應
Hello Lauren,We're delighted to hear that you and your boyfriend enjoy staying with us regularly for our high-quality services, delicious breakfast, and cleanliness. It's great to know that our convenient location is ideal for your needs, including easy access to food, shopping, and the airport. Thank you for making us your spot in town, and we look forward to welcoming you back again soon!

10/10 優異

Drew

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
For the price its a great place to stay, quiet and clean, will stay there again
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月20日的回應
Hello Drew,We're thrilled to hear you had a peaceful and comfortable stay with us! We strive to offer a serene and tidy environment for all our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.

2/10 很差

Jonathan

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The room was dirty money missing off my card
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
Hello Jonathan, We regret to hear about your experience at our hotel. We recommend reaching out to our management team to address any concerns regarding charges. Thank you for bringing this to our attention, we appreciate your feedback.

10/10 優異

Marco

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello Marco,We're delighted to hear that you had an excellent stay with us! We hope to welcome you back soon for another memorable experience.

10/10 優異

Marco

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月22日的回應
Hello Marco,We're amped to hear you had a wonderful experience during your stay with us! Please do not hesitate to share any further details or suggestions with us directly. Your input is highly valued to ensure we maintain top-notch service for all our guests.

10/10 優異

Samad

讚好:整潔度、職員與服務和住宿狀況
Nice n clean
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月14日的回應
Hello Samad,Thank you for your feedback. We are glad to hear that you found our hotel nice and clean. We strive to maintain a high level of cleanliness for our guests' comfort. We appreciate your kind words and hope to welcome you back in the future for another pleasant stay.

6/10 一般

Recardo

商務旅客
讚好:職員與服務、設施服務和住宿狀況
不滿:整潔度
They Facilitie was nice at 1rst Glance get to the Room Dirty cover on the Bed, house keeping never charged the Sheets, or cleaned jus replace the Towels staff was nice but poor service. 👎
於 2024 年 2 月住了 3 晚
Manager 於 2024年2月14日的回應
Hello Recardo,Thank you for your feedback regarding your recent stay. We apologize for the inconvenience you experienced with the cleanliness of your room. We have shared your comments with our housekeeping team to ensure that this is an isolated incident and does not recur. We appreciate your kind words about our staff and will continue to work on improving our service.

8/10 不錯

Jimika

讚好:職員與服務
This was a very last minute booking and for 1 night and the staff from check in until check out were great. It wasn’t bad at all!
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月7日的回應
Hi Jimika,We are delighted to hear that your last-minute booking turned out to be a pleasant experience! Our team strives to provide excellent service from check-in to check-out, and thrilled that you found our staff to be great throughout your stay. Thank you for choosing us, and we hope to have the opportunity to welcome you back again soon!

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Sophia CSR 於 2024年2月3日的回應
Hi David,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

8/10 不錯

Darnell

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年2月3日的回應
Hi Darnell,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 優異

William

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sophia CSR 於 2024年2月3日的回應
Hi William,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.