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关于威廉斯维尔水牛城机场希尔顿特鲁酒店的点评

2.5 out of 5
威廉斯维尔水牛城机场希尔顿特鲁酒店
48 Freeman Road, Building B, Buffalo, NY

点评

8.8

超赞

10 分 - 超赞。589 条好评，共有 1005 条点评" "
8 分 - 还可以。251 条好评，共有 1005 条点评" "
6 分 - 一般。98 条好评，共有 1005 条点评" "
4 分 - 很差。38 条好评，共有 1005 条点评" "
2 分 - 糟糕。29 条好评，共有 1005 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

8/10 还可以

YUTING

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
很奇怪，这里人很少。当然酒店还是很新的。但是你知道么，旁边的商场超市都没人，停车场都是空的。挺吓人的。哈。酒店总的感觉还不错
2019 年 6 月入住 2 晚
Guest Services Manager - Rachel 于 2019年06月21日 的回复
Thank you so much for writing a review for our property!

8/10 还可以

Reza

满意：清洁度、员工和服务、住宿条件和设施
good but not excellent
2024 年 5 月入住 1 晚

10/10 超赞

Paula

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

6/10 一般

Firas

与家人出行
满意：服务设施
Quite area, easy accessible. the breakfast was served in the lobby?
2024 年 5 月入住 1 晚

8/10 还可以

Julie

满意：住宿条件和设施，清洁度
2024 年 5 月入住 1 晚

6/10 一般

Tanya

满意：清洁度、服务设施、住宿条件和设施
Breakfast was very good. No one came to give clean towels , toilet paper or make the bed for my entire stay. I was there for 3 days
2024 年 5 月入住 3 晚

10/10 超赞

Joanne

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The property is close to the airport Staff is friendly. Ayana & Derrek (front desk) were by far the best !!!! I appreciate service, convo, and making our short stay a great experience. Thank you
2024 年 5 月入住 2 晚

10/10 超赞

Joseph

Front desk staff is fantastic
2024 年 5 月入住 1 晚

10/10 超赞

Lei

满意：清洁度
2024 年 5 月入住 1 晚

8/10 还可以

Ralph

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚

8/10 还可以

Sanga

满意：员工和服务，清洁度
2024 年 5 月入住 2 晚

10/10 超赞

Travis

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施
Everything was great.
2024 年 5 月入住 1 晚

10/10 超赞

Athena

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Less than 10 minutes to the Airport. Also have early checkout "grab & go" breakfast.
2024 年 5 月入住 1 晚

10/10 超赞

Jo Ann

与配偶出行
满意：住宿条件和设施
The outside and property next door appear to be under construction but it did not affect our stay. Extremely pleasant staff at check in! Great coffee! Liked the water bottle refill station, however it was not working at checkout. Would stay again! Comments but did not like the sheets!
2024 年 5 月入住 1 晚

10/10 超赞

Jesus

满意：员工和服务
Really good service
2024 年 5 月入住 1 晚

10/10 超赞

Pat

2024 年 5 月入住 1 晚

10/10 超赞

Derrick

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We’ve stayed at this hotel a couple times now. Very convenient location near food and shopping. Extremely friendly and helpful staff. Easy check in and out.
2024 年 4 月入住 2 晚

10/10 超赞

Nancia

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location is right off the interstate and 5 minutes from the airport. The room was very clean! Every hotel staff encountered had great customer service skills.
2024 年 4 月入住 3 晚

8/10 还可以

Teresa，Aurora

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent staff.
2024 年 4 月入住 1 晚

8/10 还可以

april nicole

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Nice
2024 年 4 月入住 2 晚

10/10 超赞

Iris

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean!
2024 年 4 月入住 1 晚

10/10 超赞

Joseph

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff was awesome!!!
2024 年 4 月入住 1 晚

10/10 超赞

Cory

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Centrally located, friendly staff, clean room great experience!
2024 年 4 月入住 1 晚

10/10 超赞

Joseph

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff at check in
2024 年 4 月入住 1 晚

10/10 超赞

Chen-Hui

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
laminated flooring which makes it easier to keep it clean. The thick glass shower room gives me more room to shower and easier to keep it clean. Wonderful breakfast that meets different diet needs with an interesting pancake machine that makes perfect pancakes without human errors. Foosball tables and children's hands-on toys right next to the breakfast area keep active or boring children entertained and stay around while parents are enjoying their meals. This is a perfect hotel for families.
2024 年 4 月入住 3 晚

10/10 超赞

Thomas

2024 年 4 月入住 1 晚

10/10 超赞

John

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
the place was safe and convient
2024 年 4 月入住 4 晚

4/10 很差

Gregory

与家人出行
满意：住宿条件和设施
不满意：服务设施，员工和服务
This is not a Hilton. While the property is relatively new, it shows signs of neglect. At best this hotel is a place you book when stranded at the airport because of missed or cancelled flight. You would be exhausted and willing to over look the lack of services. Typically, hotels that are far removed from the main features of a city, provide shuttle buses. This hotel turns on and off the room TV and when you check in they re-establish the service. But, it doesn’t have a program guide so you don’t know what channels have what shows. The breakfast included was fair on the first morning but lacking on the second day. A small refrigerator is provided in the room but no coffee maker or microwave in the room. The room has no closet or drawers for your clothes. It doesn’t even offer one of those expanding rack to place your luggage on for you to live out of your suitcase. The indoor pool was way too small for the number of guests the hotel had during my stay. The room was too small with a King size bed and large TV (no channel guide) that it could only hold one small chair. I would have left the first hour but the area was booked for the eclipse and I couldn’t find another place. Moreover, because the room was booked thru a third party Expedia it would not had points to my Hilton membership since I was told I got the room at a discount. What business offers a cheaper rate to third parties instead of their members? Again, this is NOT a Hilton. It is more equivalent to a Quality Inn.
2024 年 4 月入住 2 晚

10/10 超赞

Joseph

商务旅客
满意：住宿条件和设施
Great staff at front desk
2024 年 4 月入住 1 晚

10/10 超赞

Michael

2024 年 3 月入住 1 晚

2/10 糟糕

Steve

与家人及幼儿出行
不满意：服务设施，员工和服务
Only stayed one night was charged for two hotel claims Expedia didn’t inform them the date had changed
2024 年 3 月入住 1 晚

10/10 超赞

Dina

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

10/10 超赞

Wayne

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was awesome
2024 年 3 月入住 3 晚

6/10 一般

Arti

与家人及幼儿出行, 团体旅客
不满意：员工和服务
Shower soap refills were empty. We couldn’t sleep well because of the outside traffic noise in the night.
2024 年 3 月入住 1 晚

8/10 还可以

Doris Ann

满意：住宿条件和设施，员工和服务
2024 年 2 月入住 2 晚

8/10 还可以

Phyllis，Aurora

2024 年 3 月入住 1 晚

10/10 超赞

Darleen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

10/10 超赞

Iker

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

6/10 一般

Iletha

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
It was not as clean or as quiet as expected.
2024 年 3 月入住 1 晚

10/10 超赞

John

满意：清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Steven

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great option for park and fly.
2024 年 3 月入住 1 晚

10/10 超赞

Melanie

2024 年 3 月入住 1 晚

4/10 很差

Hardie

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
The rooms are sparely furnished. Only 1 uncomfortable chair! They justify this by saying the room is designed for sleeping only for short stays. However the bed was uncomfortable, the bedding was too small for the bed and the pillows were so old and squishy my neck is still sore. The bedspread and carpet in elevator were dirty. And why do they have a pool and gym? Spend the money on the rooms. I would not recommend this hotel and would never book it again.
2024 年 3 月入住 1 晚

10/10 超赞

Jimmy

满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚

8/10 还可以

Dierra J.

满意：清洁度、员工和服务、服务设施、住宿条件和设施
only one outlet worked in my room, other than that it was cool
2024 年 2 月入住 2 晚

10/10 超赞

Sean

满意：清洁度、员工和服务、住宿条件和设施
Renee and the staff were some of the friendliest and most helpful people we have met.
2024 年 3 月入住 2 晚

10/10 超赞

Aleks

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

10/10 超赞

mohamed

满意：清洁度、员工和服务、住宿条件和设施
Very satisfied with my stay
2024 年 2 月入住 1 晚

2/10 糟糕

Tierra

不满意：清洁度
2024 年 2 月入住 1 晚