2 bars/lounges
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Reviews of Prince of Wales Hotel Bunbury

3 out of 5
Prince of Wales Hotel Bunbury
41 Stephen Street, Bunbury, WA

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 165 reviews" "
Rating 8 - Good. 78 out of 165 reviews" "
Rating 6 - Okay. 22 out of 165 reviews" "
Rating 4 - Poor. 12 out of 165 reviews" "
Rating 2 - Terrible. 5 out of 165 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent.Convenient to everything.Food really good. Margaritas best price and size anywhere. Best marinara ever. Thanks to all
Stayed 2 nights in Dec 2023

10/10 Excellent

Emanuela

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the bars, restaurants and the shops and beaches close by.
Stayed 1 night in Oct 2023

8/10 Good

Beau

Stayed 1 night in Oct 2023

10/10 Excellent

Kevin

Stayed 1 night in Aug 2022

2/10 Terrible

Katie

Stayed 1 night in Jun 2022

4/10 Poor

Siobhan

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had a meeting in Bunbury at 7pm, couldn;t get dinner before or a drink afterwards
Stayed 1 night in May 2022

8/10 Good

Shane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Rooms were clean and updated parking was good staff are friendly .. breakfast was excellent ...good value accommodation
Stayed 1 night in May 2022

4/10 Poor

Nathan

Stayed 1 night in Apr 2022

10/10 Excellent

george

Stayed 1 night in Apr 2022

8/10 Good

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

6/10 Okay

Luke

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
What a calamity. Started out with me booking the wrong dates (my fault), but then when I did check in, the poor bloke trying to do it didn't have the paperwork in place. He then offered to show me where my room was and proceeded to explain the route to the upstairs rooms. I carried my luggage up only to find the room wasn't there. Returned to the bar and we went for a walk to a different area only to find the room didn't exist there either. Finally asked the manager and was told the room is downstairs. All good? Nope, got into the room and soon heard the smoke alarm beeping intermittently. Back to the bar and the same bloke had to ask the manager once again. He was told to just remove the offending alarm. (Um, legal requirement??). Anyway, into the room to remove the smoke alarm and the poor guy had no idea how to do it. He needed a screw driver and a table to stand on. Just as well I'm a tradie and had something on me. Finally got it done. Other than the check in, all is pretty good.
Stayed 2 nights in Apr 2022

10/10 Excellent

Peter

Stayed 1 night in Mar 2022

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget accommodation. Has everything needed for a comfortable stay: Coffee, fridge, Tv etc . Breakfast was included and was fantastic. Food was excellent and reasonably priced. Highly recommend 👌
Stayed 2 nights in Feb 2022

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Feb 2022

10/10 Excellent

Sukhjeet

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall good experience
Stayed 3 nights in Jan 2022
Response from Kind regards on 24 Feb 2022
Thank-you for your feed back. Hope to see you again soon.

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, clean and neat, friendly staff.
Stayed 2 nights in Jan 2022
Response from Kind regards on 24 Feb 2022
Thank-you for your feed back. Hope to see you again soon.

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central Bunbury
Stayed 1 night in Dec 2021
Response from Kind regards on 24 Feb 2022
Thank-you for your feed back. Hope to see you again soon.

8/10 Good

Kelly

Travelled with group
Disliked: Property conditions & facilities
.
Stayed 1 night in Dec 2021
Response from Kind regards on 24 Feb 2022
Thank-you for your review. Hope to see you again soon.

10/10 Excellent

Lee

Stayed 1 night in Dec 2021

8/10 Good

Robyn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2021

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

2/10 Terrible

Ian

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
room was dirty with a stained linen the tv did not work and when i called down they said sorry nothing we can do with no signal, Wifi did not work so i had myself and two young sons trying to sleep with music blaring until 12am then people fighting outside the fridge still had other peoples water in it and the cups and spoons had food on them. would not recommend staying there
Stayed 2 nights in Oct 2021

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old but clean
Stayed 1 night in Oct 2021

2/10 Terrible

Cathy

Stayed 1 night in Oct 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Middle of town for convenience and a good price.
Stayed 1 night in Oct 2021

10/10 Excellent

jade

Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2021

10/10 Excellent

andrew

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean, friendly staff, great breakfast.
Stayed 4 nights in Sep 2021

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good, budget hotel. Great staff and an excellent breakfast provided
Stayed 1 night in Sep 2021

10/10 Excellent

Kent

Stayed 1 night in Sep 2021

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value.
Stayed 1 night in Sep 2021

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size room and free breakfast, TV reception was crap
Stayed 1 night in Sep 2021

2/10 Terrible

Clare

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room was dirty on arrival , half eaten kebab left in fridge , air conditioner remote missing and as we had a late check in no car parking pass was left for us even though was requested with the key location. Car parking located right outside room next to hotel and car was vandalised by locals who attended the pub. To make matters worse the staff informed us they knew who did it and management then conveniently weren’t able to access the CTV footage and ignored multiple police requests - clearly protecting locals and don’t care about customers on holiday. No compensation or follow up given for the disgusting room or damage to car. Horrible experience which was a shame as the staff we did speak to were lovely ! But little care for customer satisfaction once they have your money and you have left the hotel !
Stayed 2 nights in Jul 2021

8/10 Good

Minako

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Sep 2021

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2021

8/10 Good

Errol J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good for me as I didnt have to walk up stairs with the injury that I have. Down side was the noise from an air conditioner on the wall out side going on and of all night. Just need to fix that and our stay would have been excellent. Would definitely stay again if I could get that room again.
Stayed 2 nights in Aug 2021

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff were efficient and helpful will be going again. Room was a bit dated. But was clean and comfortable.
Stayed 1 night in Aug 2021

8/10 Good

nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first visit to Bunbury for 40 years.
The hotel is a typical Aussi pub. The staff are really friendly and helpful.The food is good quality and presented nicely. The room was clean and tidy with a good tv. The access to the rooms is via an outdoor set of stairs which got very wet in the rain, and need caution when climbing or descending. The only annoying thing about our visit was a very loud and obviously drunk patron who yelled for ages in the outside area and kept us awake.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The breakfast was the highlight of this property and the lady who cooked it. Location was great as well. The downside was the rooms were motel rooms that you accessed by the outside car park up two flights of metal stairs. The hotel itself was a beautiful historic hotel but you wouldn’t know that from the rooms. Did not hear the band that night from room, but roudy patrons leaving hotel after were noisy. Staff were lovely. As I said the highlight was the wonderful cooked breakfast included in price
Stayed 2 nights in Aug 2021

10/10 Excellent

Trish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room. Great breakfast. Will stay again
Stayed 1 night in Jul 2021

8/10 Good

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet on a Sunday night and the kitchen lady produces a brilliant morning breakfast. Really good value for the price but I've heard that the rooms can be noisy midweek when the bands are playing.
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was ok. Bedding was clean. Outside metal stairs made it hard to get to your room with luggage. Bathroom smelt mouldy. Light in hallway meant your room was bright all night making it hard to sleep
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Breakfast was lovely but did not make up for a room without a window. Room was airless and dull, even with a skylight
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable and in a good position. I didn't like the fact that you could only access the room via the carpark at the back. Also a little tired and dated. Overall, it is good value for money...breakfast was great.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and a nice cooked breakfast was provided.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable and clean fresh room, great food for dinner in restaurant, free cooked breakfast from friendly welcoming staff..... all no stress.... loved it and we will be back! Thank you all.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with a touch of old world charm. Friendly staff and very clean room.
Stayed 2 nights in Nov 2020