住宿設施服務

邦基騎士酒店的評價

1.5 out of 5
邦基騎士酒店
3541 Highway 115 West, Bunkie, LA

評價

8.2

很好

10 分評分,優異;378 則評價中有 184 則" "
8 分評分,不錯;378 則評價中有 103 則" "
6 分評分,一般;378 則評價中有 53 則" "
4 分評分,欠佳;378 則評價中有 17 則" "
2 分評分,很差;378 則評價中有 21 則" "

8.4/10 

整潔度

9.0/10 

職員與服務

7.8/10 

設施服務

8.4/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

Andy

家人同遊
讚好:職員與服務
It’s located out from town with nothing around it but a truck stop. Too many people just hanging out inside and outside.
於 2024 年 4 月住了 1 晚

10/10 優異

Poppy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great job!
於 2024 年 3 月住了 2 晚
Lo Lo 於 2024年4月1日的回應
Thank you for going on our guest survey. Were happy to know were doing a Great Job.Once again thank you for the kind words.Happy Traveling !!!Lolesha JohnsonAsst. ManagerKnights innBunkie Louisiana

10/10 優異

Nicole

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 3 月住了 1 晚
Lo Lo 於 2024年3月14日的回應
Thank you for going on our guest survey. It's good to know you enjoyed your nice and clean room.Once again thank you for going on our guest survey.Happy traveling !!!Lolesha JohnsonAsst. Managerknights InnBunkie, Louisiana

10/10 優異

Myrna

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was so friendly and accommodating. The room clean and comfortable beds. Will definitely consider staying here again.
於 2024 年 2 月住了 1 晚
Lo Lo 於 2024年3月14日的回應
Thank you for the kind words of our hotel and staff. We're happy to know you enjoyed your stay and your room and your comfortable bed.Once again thank you so much for the kind words. And if your ever in town again we hope you choose to stay with us.Happy Traveling !!!!Lolesha JohnsonAsst. Manager knights InnBunkie, Louisiana

8/10 不錯

Donald

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
LoLo 於 2024年2月12日的回應
Thank you for going on our guest survey.Happy Traveling!!!Lolesha JohnsonKnights InnBunkie, Louisiana

2/10 很差

Mitze

家人同遊
不滿:整潔度、職員與服務和住宿狀況
My sister in law stayed Friday night and contacted me to not come in Saturday as they visibly saw roaches and sheets were dirty. I attempted to get a refund but was told I could not.
於 2024 年 1 月住了 2 晚
Lo Lo 於 2024年1月31日的回應
Thank you for going on our guest survey. We would like to apologize for there stay we do have working men that's been here for a while we do have a Orkin guy comes out once a month to spray.About the refund you would have to call the third party you book with to get your refund we will approve it .Once again we would like to apologize for any inconvenience we may have cause for you and your family.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie Louisiana

2/10 很差

Cordero

於 2023 年 12 月住了 2 晚
Lo Lo 於 2024年1月31日的回應
Thank you for going on our guest survey. Once again thank you.Regards,Lolesha JohnsonAsst ManagerKnights InnBunkie, Louisiana

10/10 優異

Tiana

讚好:職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚

6/10 一般

RUSLAN

讚好:職員與服務
不滿:設施服務
Mold on the bath curtain, roaches races, musty towels
於 2023 年 10 月住了 1 晚
LoLo 於 2023年10月11日的回應
Thank you for going on our guest survey. We apologize for your stay we wish you would of came to us and let us know you was having a problem or several problems with your room. We have been having workers stay here for long term stays we do have a orkin guy come every month. Once again we would like to apologize for your stay. we are addressing the situation with our General Manager.Regards , Lolesha JohnsonAsst. Managerknights InnBunkie, Louisiana

6/10 一般

Yolandra

讚好:職員與服務
不滿:住宿狀況
The rooms and hallway smelled. It offered complimentary breakfast but it was a white bag special.
於 2023 年 10 月住了 2 晚

4/10 欠佳

Lynn

家人同遊, 伴侶同遊, 寵物同遊
不滿:設施服務和住宿狀況
There was only one elevator, I requested a king room (my king room was confirmed on my reservation) but it wasn't available, the elevator was small, the carpet smelled musty and the handle to operate the shower/bath was broken. I needed more towels so the clerk had to take some from another guest room to bring to me. All of the towels were dingy.
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年9月8日的回應
Dear Lynn,In reading your review, it is clear we failed to meet your needs. Providing clean, comfortable, and well-maintained lodging is crucial to us, and we will use your feedback to make improvements and get back on track. Thank you for your time.

10/10 優異

Felicia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is peaceful
於 2023 年 8 月住了 2 晚
Lo Lo 於 2023年9月11日的回應
Thank you for going on our guest survey. Were happy to know you had a peaceful stay with us . We hope when your in town again you will choose to stay with us again.Once again thank you for the kind words.Happy Traveling !!!!Lolesha Johnson Asst. ManagerKnights InnBunkie, Louisiana

10/10 優異

Stephen (Deer Park)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Lolo 於 2023年7月31日的回應
Thanks for going on our guest survey.Happy Traveling !!!Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

6/10 一般

Ervin

商務旅客
讚好:整潔度和職員與服務
Staff was really nice. Toilet in room was not mounted good. Bed was hard and sheets don’t fit the mattress. But would stay there again.
於 2023 年 7 月住了 1 晚
Lolo 於 2023年7月31日的回應
Thank you for going on our guest survey. Thank you for the compliment of our staff of there friendliness and being nice. We would like to apologize for your room with the toilet issue will be speaking to our maintenance guy on the toilet situation. Once again we would like to apologize and were happy to know that you will come stay again.Happy Traveling !!!Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

10/10 優異

Samantha

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Exceptional staff
Y’all when I say the staff here is exceptional they are so friendly and really love there job this hotel is very clean and very comfortable we always stay here when we down on that end
於 2023 年 7 月住了 2 晚
Lolo 於 2023年7月31日的回應
Thank you for going on our guest survey. We're so happy to know you enjoyed your stay here with us your room was clean and the staff was very friendly.Once again thank you for the kind words of our hotel and staff.Happy Traveling !!!!Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

6/10 一般

Heather E

家人同遊
讚好:職員與服務
於 2023 年 6 月住了 1 晚
Lolo 於 2023年7月31日的回應
Thank you for going on our guest survey. We hope your in town again you choose to stay with us .Once again thank you for going on our guest survey.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

6/10 一般

Narayanan (Gaithersburg)

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Floors including the carpet is sticky. Toilet seat is not clean. Flies in the room.
於 2023 年 6 月住了 1 晚
Lo Lo 於 2023年6月20日的回應
Thank you for going on our guest survey. We sorry to hear about your stay with us we will be looking into this and fixing the problem. We wish you would of came to the front and maid us aware of the problem.Once again we would like to apologize for your stay.Regards,Lolesha JohnsonAsst. ManagerKnights innBunkie, Louisiana

10/10 優異

Alvin

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
We are traveling for my husband's work, so we will be here for a month or two. So far, everything is great! The beds are extremely comfortable, the whole staff is great! So friendly and they talk to you like you have been friends forever. Housekeeping is awesome. If you need anything, they are right there to help you. I highly recommend!
於 2023 年 5 月住了 4 晚
Lo Lo 於 2023年6月20日的回應
Thank you for the kind words of our Hotel and Staff. Were happy to know you enjoyed your room and your comfortable bed.Once again thank you for the kind words.Happy Traveling !!!Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

4/10 欠佳

keshia

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Unbelievable
於 2023 年 5 月住了 1 晚
Lo Lo 於 2023年6月20日的回應
Thank you for going on our guest survey. We would like to apologize if your stay wasn't what you expected are if you had problems and we didn't know about it. Once again we would like to apologize for your stay.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

10/10 優異

Janie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was very nice
於 2023 年 4 月住了 1 晚

4/10 欠佳

Abby

家人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
The hotel is very unkept. Upon arriving we were given a room on the second floor. The smell of the hotel was the first thing I noticed upon entering. We took the elevator to the 2nd floor where the hallway was humid and hot. The carpet was also very dirty. The carpet in our room was almost sticky from dirt. The shower floor was stained orange and the shower rod was broke. The shower curtain also had slits so when we showered, water exited the shower. The hotel only provided 2 towels and 2 washcloths so we had to use one of the towels for all the water on the floor. My husband and I ended having to share the only towel left. The lights in the bathroom didn’t work well and left it dark. Our window in the room was cloudy and difficult to see out of. The breakfast provided is not a continental style. It’s offered in a bag and includes a danish and a juice box.
於 2023 年 3 月住了 2 晚

10/10 優異

Mary

家人同遊
讚好:職員與服務
I am handicapped and was unable to stay there as there was no room where I could get in the bed or use the bath. We had to go on to another hotel. The manager was very helpful and nice in finding me a place which did have facilities I could use. She is exceptional. For handicapped people you need low beds that can be gotten into and a roll in shower. I am old and use a walker. I cannot get into a high bed as my right hip is full of metal and I cannot get up there. There are a lot of handicapped people out there and we need to be able to find a place where we can get into the bed and roll into the shower. Normal people can use our facilities but handicapped people cannot
於 2023 年 3 月住了 1 晚

10/10 優異

Christopher

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was awesome!
於 2023 年 3 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度和職員與服務
Poor breakfast
於 2023 年 2 月住了 1 晚

10/10 優異

kirk

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

6/10 一般

Gary

商務旅客
讚好:職員與服務
於 2022 年 12 月住了 1 晚

6/10 一般

KENNETH

伴侶同遊
讚好:職員與服務和設施服務
Your location of the hotel is nice. When we went first went in our room I went to the bathroom. The towel had yellow stains. I had to go replace it. And about 2:30 in the morning. I started hearing a lot of banging on the walls which woke up me and my wife and it was not far from the kitchen area
於 2022 年 11 月住了 1 晚
Lo Lo 於 2022年11月24日的回應
Thank you for going on our guest survey. We would like to apologize for any inconvenience we may have cause doing your stay. We will get with the housekeepers and the night shift concerning these issues .Once again we would like to apologize for your stay.Regards,Lolesha JohnsonAsst. ManagerKnights innBunkie, Louisiana

6/10 一般

Verna

於 2022 年 11 月住了 1 晚

6/10 一般

Judy

I didn't get toake my trip cause of really bad weather and I didn't get to cancel in time. So I wasted a the cost of the room. But if you read the reviews that place had bed bugs and I can not find anything about the fixing that problem
於 2022 年 11 月住了 1 晚
Lo Lo 於 2022年11月24日的回應
Thank you for going on our guest survey. You could of still call and ask about a refund due to bad weather and we would of approve it for you . We didn't know we had issue with bed bugs we do have a Orkin company that comes and sprays once a month. Once again thank you for going on our guest survey.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

4/10 欠佳

Brandi

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2022 年 11 月住了 1 晚

6/10 一般

Gale

Alike of hot water it was warm and one day I had to take a cold shower. Couple days I did not get towels I had to go get them. The carpet was not clean and there was bugs run around. I have been staying there whenever I come to town but I thing I have stay my last stay there.
於 2022 年 10 月住了 5 晚
Lo Lo 於 2022年11月2日的回應
Thank you for going on our guest survey. Yes we are dealing with the hot water tanks we are waiting on the new ones to come in we would like to apologize again for any inconvenience we may have cause you . And yes you may see bugs we are in the middle of a sugar cain field. We will look into this matter with our GM.Once again we would like to apologize for your stay.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

6/10 一般

Crystal

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The coffee pot in my room hadn’t been cleaned in a long time. It was full of mold from old coffee grinds. The elevator to go down only worked when the button was there, if you push it too hard it fell off then you could only go up on it.
於 2022 年 10 月住了 2 晚
Lo Lo 於 2022年10月29日的回應
Thank you for going on our guest survey. I would like to apologize for your stay. Were looking into this situation and we will handle it. Yes the elevator button was mess up due to someone pushing it to hard.Once again we would like to apologize.Regards,Lolesha JohnsonAsst. ManagerKnights InnBunkie, Louisiana

10/10 優異

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚

10/10 優異

Marcus

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
Lo lo 於 2022年9月29日的回應
Thank you for going on our guest survey. We're happy to know you had a great stay.Once again thank you.Happy Traveling!!!!Lolesha Johnson Asst. ManagerKnights InnBunkie, Louisiana

4/10 欠佳

真實旅客

商務旅客
讚好:職員與服務
不滿:整潔度
Room was dirty, floors did not appear to have been cleaned, with grass and food items on the floor.
於 2022 年 8 月住了 3 晚
Lolo 於 2022年8月22日的回應
Thank you for going on our guest survey. I'm sorry to hear when you check in you had problems with your room. We were not aware of this situation. Once again we would like to apologize.Regards,Lolesha JohnsonKnights InnBunkie, Louisiana

10/10 優異

Jarnelle

讚好:整潔度、職員與服務、設施服務和住宿狀況
I love it. The smell, the cleanliness, service and all
於 2022 年 8 月住了 1 晚
Lolo 於 2022年8月17日的回應
Thank you so much for the kind words of our hotel. The staff the smell the cleanliness, service and all. Once again thank you for the kind words. Happy Traveling!!!! Lolesha Johnson Asst. Manager Knights Inn Bunkie Louisiana

10/10 優異

Pamela

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was so friendly, bed was comfortable in 201, food was good!!
於 2022 年 6 月住了 1 晚
Lo Lo 於 2022年6月28日的回應
Thank you so much for the kind words of our hotel and staff. Were so happy to know you enjoyed your stay here with us and you enjoyed your room the comfortable beds and the food. Once again thank you for the kind words of our hotel. Happy Traveling !!! Lolesha Johnson Asst. Manager Knights Inn Bunkie,Louisiana

10/10 優異

Anh

於 2022 年 5 月住了 1 晚

8/10 不錯

Andrew

The room was very clean. The beds was soft and comfortable. I did not get a chance to use the pool area, because of the bugs in the water
於 2022 年 5 月住了 5 晚
Lo Lo 於 2022年6月28日的回應
Thank you for going on our guest survey. Were happy to know your room was very clean and you enjoyed your soft comfortable bed. We would like to apologize you wasn't able to enjoy the pool due to the bugs . Once again thank you for the kind words of our hotel. Happy Traveling !!!! Lolesha Johnson Knights Inn Bunkie, Louisiana

6/10 一般

Antoinette

不滿:整潔度、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
Lolo 於 2022年5月31日的回應
Thank you for going on our guest survey. Regards, Lolesha Johnson Asst. Manager Knights Inn Bunkie, Louisiana Knights Inn

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Last minute stay
Hotels.com gave me issues with my booking but contacted a support agent and they corrected the issue immediately. Service and staff at knights in was friendly and helpful.
於 2022 年 5 月住了 1 晚
Lo Lo 於 2022年6月28日的回應
Thank you for going on our guest survey. Were happy to know you were able to get the help you needed to fix your reservation. Thank you for the kind words of our hotel and staff. Once again thank you for the kind words of our hotel and staff. Regards, Lolesha Johnson Asst. Manager Knights Inn Bunkie , Louisiana

10/10 優異

Jerome

讚好:職員與服務和住宿狀況
於 2022 年 5 月住了 1 晚

8/10 不錯

Benjamin

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 1 晚

10/10 優異

Kelly

於 2022 年 5 月住了 1 晚

10/10 優異

wendi

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well taken care of room. This was an unexpected stay and everyone was very nice.
於 2022 年 5 月住了 1 晚
Lolo 於 2022年5月30日的回應
Thank you for going on our guest survey. So happy to know you enjoyed your stay . Happy to know our staff took care of you. Once again thank you. Happy Traveling !!!! Lolesha Johnson Asst. Manager Knights Inn Bunkie, Louisiana

10/10 優異

Tina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleased
This hotel is nice and clean and we felt safe. Would definitely recommend and will stay here again
於 2022 年 4 月住了 1 晚
lolo 於 2022年4月12日的回應
Thank you for the kind words of our hotel and staff. So happy to know you enjoyed your stay and you felt safe at our hotel. Once again thank you for the kind words. Happy Traveling !!! Lolesha Johnson Asst. Manager Knights Inn Bunkie, Louisiana

10/10 優異

Carl

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will return again
於 2022 年 4 月住了 2 晚
Lolo 於 2022年4月12日的回應
Thank you for the kind words. We're happy to know you enjoyed your stay and will return again . Once again thank you for the kind words. Happy Traveling !!!! Lolesha Johnson Asst. Manager Knights Inn Bunkie, Louisiana

10/10 優異

Krystyna (St Petersburg)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel with breakfast in the middle of nowhere. Bunkie is small city in Luizjana. Friendly staff. Nice stay
於 2022 年 3 月住了 3 晚
Lolo 於 2022年3月22日的回應
Thank you for the kind words of our hotel and our staff. Once again thank you . Happy traveling!!!! Lolesha Johnson Knights Inn Bunkie, Louisiana

8/10 不錯

Wilhelmina

於 2022 年 3 月住了 1 晚

10/10 優異

Craig

於 2022 年 1 月住了 1 晚
lolo 於 2022年2月2日的回應
Thank you for going on guest survey. Were happy to know you had a good stay. Once again thank you for the survey. If your ever in the area again we would love for you to stay with us . Happy Traveling !!! Lolesha Johnson Asst Manager Knights Inn Bunkie, Louisiana