伯恩希爾斯酒店 | 熱門伯恩希爾斯住宿限時優惠每晚可低至 HK$485

「Castle」

「Second time to choose this place」

「Had to call front desk, tv would not turn on. Turned out it was totally unplugged, as was the phone—so returning to our room at 11:30 at night, we had no phone because someone disconnected it…we thought both things unplugged was rather strange. Refrigerator ran loudly all night. Got up to shower the next morning and there was no shampoo in the dispenser in the shower. Thank goodness my husband had the foresight to bring a travel sized bottle.」

「Very charming place.」

「早餐很好」

「大廳裝潢優雅，提供美味營養均衡的熱食早餐，還有印有BW的鬆餅呢! 房間天花板略低但舒適，雖是短暫停留卻印象深刻! 」

「The staff was very knowledgeable and helpful」

「good」

「Room was clean, air conditioning was adequate, and there was little noise from other rooms, the staff was fine what little time I interacted with them, I happily made use of the stairs and the walkway most of the way around the building for exercise. Didn't pay for any breakfast, so comment of that.」

「Nice place to stay」

「While the hotel itself is fine we reached out before through the expedia platform when we made the booking requesting a late checkout. Someone messaged us and asked what time are we looking to checkout and we said 12pm if possible. They then told us that is their standard checkout time. When we got there the guy at the front desk insisted otherwise and said that we didn't speak to the hotel we spoke to someone through expedia. What's the point of that if the messages state its coming from the...

「nice stay」

「good」

「The room was great and I liked the bed.」