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I had a wonderful stay at Exalco and honestly don’t understand some of the negative reviews I read before coming here. After experiencing the hotel myself, I can say that the reality was completely different.
One thing I noticed in Albania is that many hotels and resorts are family-run. You can really see how much hard work goes into running a place like this every single day. During my stay, there were so many tourists arriving and leaving, yet the staff were constantly working to make sure everyone was taken care of. Of course, no hotel in the world can be absolutely perfect every second when it is busy, but what matters is how they respond—and the team here genuinely cares.
From the moment I arrived, I was welcomed with a smile. The receptionist was incredibly kind and friendly. We had a lovely conversation, and I was even offered a complimentary drink, which was such a thoughtful gesture and made me feel at home.
The room was spacious, comfortable, and had a lovely balcony where I could relax. If I needed anything, the staff were always willing to help. I even noticed that whenever a guest had an issue or requested something different, the reception team did their best to solve it immediately, whether that meant cleaning again, changing rooms, or providing whatever was needed.
The swimming pool is beautiful, large, and perfect for relaxing after a day of travelling or exploring Shkodër. The location is also very convenient, especially if you’re driving through
