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城市 A1 旅館的評價

2 out of 5
城市 A1 旅館
141 Lake Street, Cairns, QLD

評價

7.4

不錯

10 分評分，優異；148 則評價中有 31 則" "
8 分評分，不錯；148 則評價中有 61 則" "
6 分評分，一般；148 則評價中有 34 則" "
4 分評分，欠佳；148 則評價中有 13 則" "
2 分評分，很差；148 則評價中有 9 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

7.6/10 

設施服務

6.6/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Chih Kai

讚好：整潔度、住宿狀況和客房舒適度

8/10 不錯

Morihide

讚好：整潔度、職員與服務、設施服務和住宿狀況
Here is very convenience for rent a car, inn, tour. the morning for car movement is noisy a little.
於 2024 年 1 月住了 9 晚
Manager 於 2024年1月21日的回應
Thank you for your review Morhide. We are glad you enjoyed your stay with us.We are glad you enjoyed hiring a car to go sightseeing.We are glad you enjoyed your tour with Skyrail that you booked thru our lovley reception staff.Kind regards,A1 Team

2/10 很差

Anthony

不滿：整潔度、職員與服務和住宿狀況
Staff was very ride
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月11日的回應
Thank you for your FALSE review, Anthony and Caroline O'Cloudy from Thursday Island. You booked a room for 2 people and because you were caught out with 4 people you have written a false review suggesting our great staff are rude. Next time we suggest you book a room for 4 people and stop ripping off the tourism industry.

8/10 不錯

Paul

多人同遊
讚好：職員與服務和設施服務
The property is well situated and easily within walking distance to the city center, medical center and restaraunts. The staff were friendly and welcoming and there is a rental car business on site. There is no self parking on site. The shower had excellent pressure.
於 2023 年 9 月住了 3 晚
Manager 於 2023年11月24日的回應
Hello Paul,Thank you for your review. We are glad you liked the central location of our unit being very close to the CBD and Esplanade. Kind regards,A1 Inn the City Staff

10/10 優異

Marianne

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
As an older property it was very spacious inside and all things needed for a stay were provided; not flash but well presented. Easy walk to shops, the esplanade and the market. Will stay again if I need another overnighter in Cairns. Comfy bed, helpful staff, and great price. Only issue was early check-in - by 4:30pm and no on-site parking.
於 2023 年 9 月住了 1 晚
Manager 於 2024年1月11日的回應
Thank you so much for your review.We do have an afterhours check in procedure where we can leave the key in a safe box.Kind regards,A1 Inn the City Team

8/10 不錯

Marvin

商務旅客, 多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Very noisy in the morning. Not an issue if you leave before 0800ish however.
於 2023 年 9 月住了 4 晚
Manager 於 2024年1月11日的回應
Thank you for your review Marvin.Kind regards,A1 Inn the city team

8/10 不錯

Stuart

伴侶同遊
讚好：整潔度、職員與服務和設施服務
My visit to A1 was a pleasant surprise, when I first arrived, I was not sure, but I quickly found myself seeing so much potential in the property. The apartment was clean, well organised, but as you stay longer you notice it is just in need of a freshen up. The kitchenette was basic but very user friendly, fans in each room were refreshing, but like most Cairns locations there is not heating provided to the rooms, so if you sleep cold be sure to rug up. Backpackers behind were a little noisy in the early hours of Sunday morning, but besides that the overall location was lovely. I would not hesitate to stay there again.
於 2023 年 8 月住了 3 晚
Manager 於 2024年1月11日的回應
Thank you very much Stuart for your review.We hope to see you again when visiting Cairns.Kind regards,A1 Inn The City Team

8/10 不錯

gary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good, well situated
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月28日的回應
Hi Gary,Thank you for your review.Thank you for being a great guest.

4/10 欠佳

Mark

讚好：職員與服務
不滿：整潔度和住宿狀況
Poor
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月28日的回應
Hi Mark,Thank you for your review.

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pleasantly surprised
Friendly and happy reception, no problems getting keys early. Clean and tidy apartment (even the bedroom smelt of fresh and clean linen). Convenient location.
於 2023 年 8 月住了 4 晚
Manager 於 2023年8月28日的回應
Hi Kevin,Thank you for your review. We are glad you enjoyed the one bedroom apartment and like the central location to the CBD and Esplanade.Thank you for being a great guest.

8/10 不錯

Gregory

於 2023 年 7 月住了 7 晚
Manager 於 2023年8月28日的回應
Hi Gregory,Thank you for your review.Thank you for being a great guest.

8/10 不錯

Bill

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great value and location.
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月28日的回應
Hi Bill,Thank you for your review and being a great guest.

8/10 不錯

Linda

讚好：整潔度、職員與服務和住宿狀況
Very comfortable, but right in front of a hostel which was quite noisy. Easy walking distance to everything
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月28日的回應
Hi Linda, Thank you for your review and being a great guest.

8/10 不錯

Alison

讚好：整潔度、職員與服務和住宿狀況
Excellent central location with a huge room.
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月28日的回應
Hi Alison, Thank you for your review and being a great guest.

8/10 不錯

Dianne

讚好：整潔度、職員與服務和住宿狀況
Quiet location overnight however it’s not the place for a sleep in with rental cars being cleaned outside your window at 6.30am! Car doors slamming, vacuum cleaner noise, cars being moved.
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月28日的回應
Thank you for your review.

4/10 欠佳

Ale

於 2023 年 6 月住了 7 晚
Manager 於 2023年8月28日的回應
Thank you for your review.

8/10 不錯

Gregory

讚好：整潔度
What i didnt like someone had tied a plastic bag over the smoke alarm in the bedroom. I reported this to a staff member. The motel room was clean and close to the city centre walking distance.
於 2023 年 6 月住了 1 晚

10/10 優異

Bill

讚好：整潔度、職員與服務和住宿狀況
Comfortable bed and nifty kitchenette. The room was clean and tidy. Good location for the Cairns CBD, eateries and esplanade waterfront. Friendly staff.
於 2023 年 5 月住了 2 晚

6/10 一般

Yoshihide

於 2023 年 5 月住了 2 晚

6/10 一般

YUKI

於 2023 年 5 月住了 1 晚

2/10 很差

TOMOYA

不滿：職員與服務和設施服務
於 2023 年 3 月住了 2 晚
Manager 於 2023年4月10日的回應
Hi Tomoya,We are unsure why you would submit a review when you cancelled your booking and did not stay. You were also NOT charged.

2/10 很差

Rikki

不滿：整潔度和職員與服務
Didn't stay
於 2022 年 10 月住了 1 晚
Manager 於 2022年10月21日的回應
Hi Rikki, It is very disappointing and unfair of you to review the motel when you DID NOT STAY and your booking was cancelled due to your LACK OF FUNDS. Your booking was cancelled, why write a review?

10/10 優異

RUI

於 2022 年 9 月住了 3 晚

6/10 一般

Mike

讚好：整潔度、職員與服務和客房舒適度
Cheap and no frills.
An unorthodox place mixed in with a car rental agency, however we would stay again as it was cheap and close to everything.
於 2022 年 8 月住了 1 晚

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to find and book in, very happy and helpful staff, nice easy to access pool and close to town
於 2022 年 8 月住了 2 晚

10/10 優異

Paul

Not clean very disappointing
於 2022 年 7 月住了 7 晚

6/10 一般

Arantza

於 2022 年 7 月住了 1 晚

8/10 不錯

Allison

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very pleasant and helpful staff
於 2022 年 7 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect for me
Spacious, comfortable, :clean old style. Great shower recess and rose: tiled, lots of room. Fan an extra option to AC which I always appreciate. Close parking after 6pm an issue as Novotel and Baileys across the road. Easy walk to esplanade for eateries and night life. Library handy walk. Laundromat and cafe in same block.
於 2022 年 6 月住了 1 晚

8/10 不錯

Barb

讚好：整潔度、職員與服務和客房舒適度
Pleasant reception staff
於 2022 年 6 月住了 1 晚

10/10 優異

Tiana

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed at A1 as we were up there for a funeral. The owner had a cowboys gnome on the verandah when i asked where he was from and explained that the cowboys were my passed away brother in laws favourite team she gave us the gnome. That meant so much to my partner and myself such a heartfelt nice thing to do .
於 2022 年 6 月住了 2 晚
A1 Inn the city team 於 2022年6月27日的回應
Hi Tiana, Thank you for the 5 star review. Also thank you for being lovely guests.... All the best.... Kind regards, Rosa

10/10 優異

Viktor

於 2022 年 6 月住了 1 晚

2/10 很差

Paul

於 2022 年 5 月住了 1 晚

6/10 一般

Mark

不滿：職員與服務
I liked that my stay was short. I didn't like not being able to use their "free wifi" and when I asked the person at the desk said he'd ask someone else and get back to me, but didn't. It was budget priced but still too expensive for what it is. They also run a hire car and travel co. at the front desk. They start/move/wash the cars early each morning. move them out into the street each morning and put them in the complex each night. I feel like that's what gets taken care of, guests and property miss out.
於 2022 年 2 月住了 2 晚
Manager 於 2022年4月2日的回應
Hi MARK, Sorry we did not meet up to your expectations. Sorry you were having trouble logging onto the WIFI.. You actually told the office staff you would instead use your own on your phone. You booked a budget motel for $85.00..with split aircon, microwave, tea and coffee facilities, fridge and a private bathroom. Also very centrally located to the city. Linen included also which by the way you ruined/stained the sheets with your new tattoo. It would have been nice to advise staff of the damaged sheets. Perhaps next time if you are requiring an upmarket hotel try the Novotel across the road for $250.00 per night....

8/10 不錯

Dolaxi

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The property was just perfect for family , it’s just that parking was near the road , it was bit tricky to carry the stuff ! Otherwise we enjoyed the stay ..! We wud love to stay incase we get to travel again !
於 2021 年 12 月住了 3 晚
A1 Inn the city team 於 2022年1月5日的回應
Hi Dolaxi, Thank you for your review. Sorry about the parking. Thank you for being great guests! Your family is beautiful. Happy New Year! Kind regards,

10/10 優異

Shannon

於 2021 年 12 月住了 1 晚

10/10 優異

Laurel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room I booked was large & worth it's price.
於 2021 年 10 月住了 1 晚
A1 Inn the city team 於 2021年10月22日的回應
Hi Laurel, Thank you for your 5 star review. We are glad you enjoyed the room. We look forward to seeing you again.

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, great facilities I couldn't recommend highly enough
於 2021 年 9 月住了 3 晚
Manager 於 2021年9月9日的回應
Thankyou very much for your review

2/10 很差

Glen

家人同遊
不滿：職員與服務
Not open after 5pm
You can NOT book this if you show up after 5pm as no one is on site. This site will still let you book the room even after 5pm and you think you have a place to stay until you get there and find out you don't.
於 2020 年 12 月住了 1 晚
A1 In the city team 於 2021年1月12日的回應
Hi Glen, Sorry to hear your problem when booking your accommodation. I can imagine it was a busy and frustrating time trying to find a room at the last minute for the night of the 28/12/20 when all of Cairns was heavily booked out. Unfortunately you booked the room at 5.30pm making it after our office closes. If you read the special check in instructions on the site which advises all afterhours check in must call before making a booking. Below is the information you neglected to read on our site when booking:- The front desk is open Monday - Friday (8 AM - 5 PM) and Saturday - Sunday (8 AM - 2 PM) This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival. We think it is very harsh of you to review our property 2 out 10 when you did not stay.... Next time please be mindful and read all the special conditions before making a booking.

8/10 不錯

真實旅客

於 2020 年 9 月住了 3 晚
A1 inn the city team 於 2020年10月15日的回應
Thank you for your review.

10/10 優異

Natalie (Weipa )

讚好：整潔度和職員與服務
Great location, clean and excellent value for money
於 2020 年 2 月住了 2 晚
Reservations 於 2020年2月24日的回應
Hi Natalie, Thank you for your review. Look forward to seeing you again.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super petit endroit, bien situé, service et accueil sympa. Un peu bruyant. Bien équipé, climatisé.
於 2019 年 11 月住了 10 晚
A1 Inn the City Team. 於 2019年12月13日的回應
Dear Beatrice, Thank you for your review. We are glad you enjoyed your stay. We hope to see you again when visiting Cairns. Kind regards,

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 1 晚
Management 於 2019年11月13日的回應
Thank you for taking the time to leave us a review!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
wonderful feeling…
I stayed 7night at this place, i feel same as i stay home that kind the comfortable.
於 2019 年 10 月住了 7 晚
Management 於 2019年11月23日的回應
Thank you for taking the time to leave a review, we are glad you enjoyed your stay and hope to see you again.

6/10 一般

真實旅客

不滿：職員與服務
Very well located for restaurants, ocean front, station and reef cruises. Weird front desk hours, especially on week ends
於 2019 年 10 月住了 2 晚
Reservations 於 2019年11月9日的回應
Thank you for providing feedback. We are sorry you thought our reception times were weird. Our front desk is attended 8am - 5pm weekdays and 8am - 2pm on the weekends. We hope all future travels meet your expectations.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 1 晚
Management 於 2019年9月16日的回應
Thank you for taking the time to leave a review!

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 8 月住了 1 晚
management 於 2019年8月10日的回應
Thank you for the review.

8/10 不錯

真實旅客

讚好：職員與服務和設施服務
Outside is very ordinary but the rooms have had new paint and flooring. Very clean in rooms. Was upgraded to apartment and it is huge. Very quiet and would stsy again if needing somewhere just to sleep.
於 2019 年 8 月住了 1 晚
Manager 於 2019年8月7日的回應
Thank you for your kind review.

6/10 一般

真實旅客

讚好：整潔度和職員與服務
レースなど体調を気にされる方は要注意
早朝に到着すると入り口の張り紙に電話番号があって連絡するようになっている、wifi だと連絡出来ず従業員が来るまで待たないといけない。また平日は良かったけど週末は長期滞在者かはわからないが、夜中までパーティ始めて全く眠れない。
於 2019 年 6 月住了 4 晚
Management. 於 2019年6月28日的回應
Hello, Thank you for your review. We were a little disappointed as your check in time was from 2 pm in the afternoon. Yet we allowed check in at 8am in the morning. We also gave you a free upgrade to a 1 bedroom apartment due to you length of stay, instead of the budget motel room that you booked. We are sorry that you were unable to sleep due to noise from outside on the weekends. Had you let us know we could have contacted the properties that caused this issue for you. We hope you return and stay with us again. Kind regards

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room I had was just fabulous for the length of stay I had. (12 days) It had everything I needed, I was able to cook myself a meal when I felt like staying in. I was within walking vicinity to all I wanted to access in the city and bus service was only minutes away. Staff was happy and friendly and helpful.
於 2019 年 5 月住了 12 晚
Manager 於 2019年6月15日的回應
Thank you for your review, We appreciate your feedback.