Mohamed Said Director of Operations 於 2019年3月7日的回應
Dear Mr Feng Yu ,thank you for your great rating . we hope that you consider us again in your next trip to Cairo
8/10 不錯
HSUAN-HUNG
2018年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
HSUAN-HUNG
於 2018 年 12 月住了 2 晚
Mohamed Said Director of Operations 於 2018年12月17日的回應
Dear Valuable Guest, Thank you for selecting Grand Nile Tower. We hope that we may have the opportunity to serve you again in the near future
8/10 不錯
Benjamin (Taiwan)
2017年10月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
驚訝沒有得到正確的評價
It's a good hotel. Very good CP with comfortable room and service. The view is really good and I do really enjoy the stay in this hotel. The balcony door is not work, but been fixed after raising this problem to the front desk. It took a little bit time to fix it, but it's acceptable. Bathtub is perfect and with hot water & broad spaces. It's a good hotel, wish you enjoy this as I do.
Benjamin
於 2017 年 10 月住了 2 晚
10/10 優異
Tingting (China)
2015年10月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好酒店
每个房间都有阳台,特别床很舒服,如果想在里面吃饭很贵
Tingting
10/10 優異
Jie
2024年5月3日
Nice room.
Jie
於 2024 年 5 月住了 2 晚
10/10 優異
Charles (College Point)
家人同遊
2024年4月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome hotel with tight security.
Charles
於 2024 年 4 月住了 1 晚
Mohamed Said,Hotel Manager 於 2024年4月30日的回應
Dear Mr Charles,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower
2/10 很差
ali
家人同遊
2024年4月27日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I used to stay in this hotel before 10 or 15 years. Currently I do not advise anyone to stay in it. If you forced and did not find another hotel be careful of your belongings. My wife’s watch was taken from the room and the hotel did not help us to find it. There stuff are unfriendly and you they asked for tips all the time.
In general run away from this hotel
ali
於 2024 年 4 月住了 5 晚
Mohamed Said,Hotel Manager 於 2024年4月29日的回應
Dear Mr Ali,Thank you for taking the time to offer us a feedback. I sincerely apologize on behalf of the Management team for any inconvenience you might have experienced during your stay.We would like to say that once your goodself have informed us this issue ,we have run an investigation and all security cameras didn't show any robbery incident from our staff.Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . Finally , we do hope that we may have the opportunity to serve you again in the near future.
8/10 不錯
ali
家人同遊
2024年4月20日
讚好:整潔度、職員與服務和設施服務
موقع الفندق و إطلالته على النيل هي من الأفخم ان لم تكن الأفخم مع هدوء وجمال النيل. المطاعم ممتازة ورائعة
ali
於 2024 年 4 月住了 2 晚
Mohamed Said,Hotel Manager 於 2024年4月23日的回應
Dear Mr Ali,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
6/10 一般
Mais
2024年4月19日
讚好:職員與服務
Mais
於 2024 年 2 月住了 3 晚
Mohamed Said,Hotel Manager 於 2024年4月23日的回應
Dear Ms Mais,Thank you for the good rating. We hope to serve you again soon.
10/10 優異
Anjanette (Miami)
2024年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great Staff and amazing breakfast
Anjanette
於 2024 年 3 月住了 3 晚
Mohamed Said,Hotel Manager 於 2024年3月31日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
JING FENG
家人同遊
2024年3月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location is convenient. Close to El Tarhar Square, Egyptian museum. We got a room with breathtaking view of Nile. Hotel inside has upscale feel. The staff are super friendly and helpful.
JING FENG
於 2024 年 3 月住了 2 晚
Mohamed Said,Hotel Manager 於 2024年3月19日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Michael (Las Vegas)
商務旅客
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Literally the finest Hotel in all of Egypt! Absolutely 5 stars! Service is number one at this exceptional 5 star hotel and resort! The staff treat you like your family, they are always available to help and you feel right at home at this exceptional Hotel and Resort!
Michael
於 2024 年 2 月住了 1 晚
Mohamed said ,Hotel manager 於 2024年2月25日的回應
Dear Mr Michael,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Ashikur
伴侶同遊
2024年2月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only hotel right on the Nile - our room balcony was literally on the Nile. The bedroom has floor to ceiling glass and we could see Nile on the right side and also straight from bed. We could see the Pyramids at distance.
Ashikur
於 2024 年 2 月住了 3 晚
Mohamed said ,Hotel manager 於 2024年2月25日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Huguedaline
伴侶同遊
2024年2月16日
讚好:整潔度、職員與服務和住宿狀況
It’s a beautiful hotel
Huguedaline
於 2024 年 2 月住了 3 晚
Mohamed said ,Hotel manager 於 2024年2月18日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
2/10 很差
Bandar
2024年1月21日
Bandar
於 2024 年 1 月住了 4 晚
Mohamed said ,Hotel manager 於 2024年1月28日的回應
Dear Mr Bandar,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. we are really sorry that your experience didn't meet your expectations . We wish that you consider us in your next trip to Cairo
10/10 優異
David
家人同遊
2024年1月20日
讚好:整潔度、職員與服務和住宿狀況
We were very happy with the hotel.
David
於 2024 年 1 月住了 2 晚
Mohamed said ,Hotel manager 於 2024年1月21日的回應
Dear Mr David,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
ROCHDI
2024年1月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ROCHDI
於 2023 年 12 月住了 3 晚
Mohamed said ,Hotel manager 於 2024年1月4日的回應
Dear Mr Rochdi,Thank you for this excellent rating . We hope to see you again soon in Grand Nile Tower.
6/10 一般
hanaa
2024年1月1日
Once upon a time
It was ok ,staff are freindly but don,t do their job,room is not clean and old fashioned, toilet and showers need maintenance, no small towels
hanaa
於 2023 年 12 月住了 2 晚
Mohamed said ,Hotel manager 於 2024年1月4日的回應
Dear Ms Hanaa,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo
10/10 優異
Ayman
2023年12月26日
讚好:整潔度、職員與服務和住宿狀況
Ayman
於 2023 年 12 月住了 4 晚
Mohamed said ,Hotel manager 於 2024年1月4日的回應
Dear Mr Ayman,Thank you for this great rating . We hope to see you again soon in Grand Nile Tower.
8/10 不錯
Saleh
家人同遊
2023年12月14日
The view from floor 38 was amazing exploring the nile and most cairo
Saleh
於 2023 年 12 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年12月20日的回應
Dear Mr Saleh,Thank you for sharing your experience with the other travellers , It is very rewarding to know that we met your expectations . We will be so grateful if you give us the chance to serve you again in your next visit to Cairo
4/10 欠佳
Teg
家人同遊
2023年12月14日
不滿:職員與服務、設施服務和住宿狀況
Report in average condition. Fixtures were leaking. Very dishonest staff
Teg
於 2023 年 12 月住了 6 晚
Mohamed said ,Hotel manager 於 2023年12月20日的回應
Dear Valuable Guest,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are really sorry that your experience didn't meet your expectations . Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements. We wish that you consider us in your next trip to Cairo
10/10 優異
Ma Rosario
親子同遊
2023年12月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband ordered in for dinner, and the way they served our courses was fitting for royalty — In totality, stay in this hotel makes the money you pay real worth with VIP treatment.
Ma Rosario
於 2023 年 12 月住了 3 晚
Mohamed said ,Hotel manager 於 2023年12月14日的回應
Dear Valuable guest ,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
8/10 不錯
Gerardo
多人同遊
2023年11月30日
讚好:整潔度、設施服務和住宿狀況
The hotel is in a great location, within walking distance from the Egyptian Museum. The room was clean, with great amenities and an awesome view of Cairo’s skyline from our balcony. Reception was most of the time crowded and slow to check in/out, or help with inquiries.
Gerardo
於 2023 年 11 月住了 3 晚
Mohamed said ,Hotel manager 於 2023年12月14日的回應
Dear Valuable guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Yildiz
家人同遊, 商務旅客
2023年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yildiz
於 2023 年 11 月住了 3 晚
Mohamed said ,Hotel manager 於 2023年11月20日的回應
Dear Valuable Guest ,thank you for the excellent rating We hope to serve you again soon .
10/10 優異
Yildiz
家人同遊, 商務旅客
2023年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
C’est très bien passé
Yildiz
於 2023 年 11 月住了 7 晚
Mohamed said ,Hotel manager 於 2023年11月20日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
BABATUNDE
2023年10月24日
讚好:設施服務
COULD BE FASTER
BABATUNDE
於 2023 年 10 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年10月30日的回應
Dear Mr Muneer,Thank you for taking the time to give us a feedback .We hope to serve you again soon .
8/10 不錯
Muneer
2023年10月24日
讚好:整潔度和職員與服務
Muneer
於 2023 年 10 月住了 5 晚
Mohamed said ,Hotel manager 於 2023年10月30日的回應
Dear Mr Muneer,Thank you for taking the time to rate your experience in Grand Nile Tower .We hope to serve you soon .
8/10 不錯
Ruth
2023年10月20日
Ruth
於 2023 年 10 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年10月23日的回應
Dear Mr Ruth, Thank you for rating your stay in Grand Nile Tower. we hope to serve you again soon
10/10 優異
Kathy (Saratoga)
2023年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view from the restaurant and from our hotel room was fabulous. The hotel was in great shape and had excellent AC. Some areas of the hotel looked like it was being renovated (stores?). One elevator wasn’t working and we were in a group of 500 people and not having the third elevator was a problem. Sometimes our room cards didn’t work and we had to go all the way back down to the lobby and stand in a huge line to get new keys
Kathy
於 2023 年 9 月住了 1 晚
Mohamed said ,Hotel manager 於 2023年10月9日的回應
Dear Ms Kathy,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are glad that you liked the Nile view . Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo
Dear Valuable Guest,Thank you for taking the time to get back to us regarding your stay in Grand Nile Tower. We are glad that you liked the Nile view .Rest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . We wish that you consider us in your next trip to Cairo
4/10 欠佳
wayne
家人同遊
2023年9月30日
Deplorable at best
Far below a 5 star and the service sporadic. Housekeeping staff were wonderful, concierge and reception staff deplorable. Two weddings on two consecutive nights with music so loud it was deafening, we attempted to change rooms only to be ignored then dismissed. Followed out of the premises as we attempted to leave shouting undecipherable and aggressive language.
wayne
於 2023 年 9 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年10月1日的回應
Dear Valuable guest,Thank you for taking the time to offer us a feedback. I sincerely apologize on behalf of the Management team for any inconvenience you might have experienced during your stay.We will of course take your comments very seriously and rectify any unusual shortfalls that may have occurred during your stayRest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . Finally , we do hope that we may have the opportunity to serve you again in the near future.
10/10 優異
Mohy
伴侶同遊
2023年9月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Again it was enjoyable stay every thing we experienced in previous stays we were not disappointed this time the staff were very helpful and the facilities improved to a great level so all and all no complaints from us.thank you to everyone for making our stay enjoyable again
Mohy
於 2023 年 9 月住了 14 晚
Mohamed said ,Hotel manager 於 2023年9月24日的回應
Dear Mr Mohy ,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Yahya
2023年9月16日
讚好:整潔度、職員與服務和住宿狀況
Beautiful location, nile view all rooms, nice suite, lively hotel. 10-15 minutes walk to stores or tahrir square, easy to get taxi or boat ride. service was good. Self Parking garage on site
Yahya
於 2023 年 9 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年9月18日的回應
Dear Mr Yahya,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Ayman
2023年8月27日
讚好:整潔度、職員與服務和住宿狀況
من افضل الفنادق التي نزلت فيها في القاهرة
Ayman
於 2023 年 8 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年8月28日的回應
Dear Mr Ayman,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
joseph
2023年8月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view over Cairo was amazing. Overlooking the Nile to the west I could see the Pyramids of Giza from my balcony. A wonderful complex!
joseph
於 2023 年 8 月住了 2 晚
Mohamed said ,Hotel manager 於 2023年9月7日的回應
Dear Valuable Guest,Thank you for sharing your experience with the other travellers , It is very rewarding to know that we met your expectations . Our main aim is to leave good memories to our guest . We will be so grateful if you give us the chance to serve you again in your next visit to Cairo
8/10 不錯
Peter Anthony
2023年7月30日
讚好:設施服務和住宿狀況
A lovely hotel. Unlike many hotels in the area it has a great variety of guests and many from the Middle East. I got to meet some interesting people. The hotel is predominately dry but only a short walk from the Four Seasons which serves alcohol. Although i would probably stay in a different hotel next time (Four Seasons or Holiday Inn Maadi) that is purely down to my preference for a glass of wine with my meals and not at all related to the service and care from the staff at the Grand Nile Tower. In summary, the perfect hotel if you are fine with no wine.
Peter Anthony
於 2023 年 7 月住了 10 晚
Mohamed said ,Hotel manager 於 2023年8月2日的回應
Dear Mr Peter,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
2/10 很差
Lu
2023年7月26日
Lu
於 2023 年 7 月住了 1 晚
Mohamed said ,Director of Operations 於 2023年7月27日的回應
Dear Mr Lu,Thank you for taking the time to rate our Hotel.We hope to serve you again soon
10/10 優異
Julio
多人同遊
2023年6月19日
讚好:整潔度、職員與服務和住宿狀況
great views of the nile. restaurants by the Nile
Spa and pool amazing.
this is a luxury hotel for el Cairo. recommended
Julio
Mohamed said ,Director of Operations 於 2023年7月6日的回應
Dear Mr Julio,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Godwin
2023年6月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Grand Nile Towers above the rest
Best hotel so far. Elegant, beautiful, clean, and secured. Good place to eat and enjoy the River Nile especially before sunset. Colorful and pretty sights that are the best Cairo can offer.
Godwin
於 2023 年 6 月住了 3 晚
Mohamed said ,Director of Operations 於 2023年6月18日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Isis
2023年6月16日
Isis
於 2023 年 6 月住了 1 晚
Mohamed said ,Hotel manager 於 2023年7月13日的回應
Dear Valuable Guest , Thank you for the excellent rating .We hope to serve you again soon in Grand Nile Tower
10/10 優異
Javita
家人同遊
2023年5月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
First day was not so well. Waited 6 hrs to get a connecting room. Did not. Met with guest relations and I got
It! Thank you to the Sir that help me. Breakfast was good, service was not. After the first morning , I looked for Mr Mohammed. He was excellent in providing us with help. Other than that- we love the stay. We will be heading back and staying at TGNT
Javita
於 2023 年 5 月住了 4 晚
Mohamed said ,Director of Operations 於 2023年6月1日的回應
Dear Valuable Guest,Thank you for taking the time to offer us a review ,we are glad that you have enjoyed your stay , we will of course take your comments very seriously and we will share it with hotel management to take all the necessary measurements . We do hope that we may have the opportunity to serve you again in the near future
10/10 優異
World
商務旅客
2023年5月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
World
於 2023 年 5 月住了 7 晚
Mohamed said ,Director of Operations 於 2023年5月21日的回應
Dear Valuable Guest,Thank you for the excellent rating .We hope to serve you soon in the near future
8/10 不錯
Craig
2023年5月10日
Craig
於 2023 年 5 月住了 3 晚
Mohamed said ,Director of Operations 於 2023年5月14日的回應
Dear Mr Craig , Thank you for rating your experience at Grand Nile Tower. We hope to serve you again in the near future
8/10 不錯
Rashid
2023年5月7日
讚好:整潔度、職員與服務和住宿狀況
Rashid
於 2023 年 5 月住了 3 晚
Mohamed said ,Director of Operations 於 2023年5月8日的回應
Dear Mr Rashid,Thank you for taking the time to give rating to Grand Nile Tower .We hope to serve you again in the near future
2/10 很差
Miguel
2023年5月6日
不滿:職員與服務和住宿狀況
Miguel
於 2023 年 5 月住了 1 晚
Mohamed said ,Director of Operations 於 2023年5月7日的回應
Dear Valuable Guest,Thank you for taking the time to rate your experience at Grand Nile Tower .We hope to serve you again in the near future
2/10 很差
Ryo
家人同遊
2023年4月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible staff service.
Ryo
於 2023 年 4 月住了 2 晚
Mohamed said ,Director of Operations 於 2023年4月30日的回應
Dear Mr Ryo,Thank you for taking the time to offer us a feedback. I sincerely apologize on behalf of the Management team for any inconvenience you might have experienced during your stay.We will of course take your comments very seriously and rectify any unusual shortfalls that may have occurred during your stayRest assured that your constructive comment will be shared with hotel management to take all the necessary measurements . Finally , we do hope that we may have the opportunity to serve you again in the near future.
6/10 一般
Nabil
家人同遊
2023年4月24日
讚好:整潔度、住宿狀況和客房舒適度
Nabil
於 2023 年 4 月住了 1 晚
Mohamed said ,Director of Operations 於 2023年4月30日的回應
Dear Mr Nabil,Thank you for taking the time to rate Grand Nile Tower. We hope to serve you again in the near future
10/10 優異
EMAD
家人同遊
2023年3月26日
讚好:整潔度、職員與服務和住宿狀況
Location is wonderful
Great service
EMAD
於 2023 年 3 月住了 1 晚
Mohamed said ,Director of Operations 於 2023年3月27日的回應
Dear Valuable Guest,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.
10/10 優異
Tim
2023年3月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tim
於 2023 年 3 月住了 1 晚
Mohamed said ,Director of Operations 於 2023年4月18日的回應
Dear Mr Tim,Thank you for the excellent rating . We hope to serve you soon
10/10 優異
Maria
家人同遊
2023年3月14日
讚好:整潔度、職員與服務和住宿狀況
Very nice clean hotel , friendly staff even when we check in at 2 am ( emirates flights arrived to cairo at midnight!!) good breakfast beautiful view of the Nile in our room… thank you
Maria
於 2023 年 3 月住了 2 晚
Mohamed said ,Director of Operations 於 2023年3月19日的回應
Dear Ms Maria,Thank you for this nice review, It is a great pleasure to hear back from our happy guest . We are glad that you have enjoyed your stay. We hope to see you again soon in Grand Nile Tower.