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馬蒂酒店的評價

3 out of 5
馬蒂酒店
19 Misr Helwan Rd, Cairo, Egypt

評價

6.2
10 分評分，優異；39 則評價中有 9 則" "
8 分評分，不錯；39 則評價中有 9 則" "
6 分評分，一般；39 則評價中有 5 則" "
4 分評分，欠佳；39 則評價中有 8 則" "
2 分評分，很差；39 則評價中有 8 則" "

7.0/10 

整潔度

7.0/10 

職員與服務

5.8/10 

設施服務

6.0/10 

住宿狀況

7.0/10 

環保程度

評價

2/10 很差

Claire

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

2/10 很差

hyeondeok

不滿：整潔度
於 2023 年 12 月住了 1 晚

2/10 很差

hyeondeok

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
What's happend? 1) not provided hot water 2) bad room condition (table below too many dust...i think do too many do not cleaning) 3) too many mosquitos 4) in bath room, do not fixed shower hose...and then can't shower 5) old towel condition...
於 2023 年 12 月住了 1 晚
maadi hotel 於 2023年12月17日的回應
Thank you for your comment:please note: hot water is available for all rooms in all pipes, if the client means jar of hot water(rarely requested) he had to inform room service 2-will investigate dust issue although we had not receive any complains before 3/ area is between green trees ,may be the client opened the window for long time 4/ we are all at client's service he should inform th F.O about the shower if it is not well fixed to help as usually happening in all hotelshowever, thank you for keeping us update

2/10 很差

Johanna

於 2023 年 11 月住了 3 晚
maadi hotel 於 2023年12月17日的回應
informed

10/10 優異

MIHAIL

讚好：整潔度、職員與服務和住宿狀況
Excellent customer service
於 2023 年 11 月住了 5 晚
maadi hotel 於 2023年12月17日的回應
thank you

10/10 優異

Vjera

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Carles

於 2023 年 9 月住了 3 晚

8/10 不錯

pankaj

於 2023 年 8 月住了 2 晚

10/10 優異

mike

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked clean quiet safe good stuff
於 2023 年 8 月住了 4 晚

10/10 優異

Hamid

於 2023 年 7 月住了 5 晚

4/10 欠佳

Kareem

讚好：整潔度
不滿：職員與服務和住宿狀況
Their pool was not available for use since they were using that area to store elevator parts. The gym wasn’t mentioned that it was an extra cost and not actually part of the Hotel upon check in.
於 2023 年 6 月住了 12 晚
maadi hotel 於 2023年6月22日的回應
Dear, Please note Thar there is sign explaining about the Elevator maintenance , accordingly it is connected to swimming pool area.As for the Gym , F.O Staff anfdGym staff are always reminding the guset that it will charged as Extra ChargeB. Regards

10/10 優異

Leonardo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is convenient and affordable. The staff is helpful and nice.
於 2023 年 3 月住了 2 晚
waleed 於 2023年4月16日的回應
thank you

6/10 一般

Alessandro

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚

8/10 不錯

Nataliia

商務旅客, 多人同遊
讚好：整潔度、職員與服務和設施服務
Nice staff
於 2022 年 10 月住了 4 晚
maadi hotel 於 2022年11月5日的回應
thank you

2/10 很差

Taher (Kuwait)

不滿：整潔度、職員與服務、設施服務和住宿狀況
They refused to accepting my reseevation , they dont know orbitz although i presented my receipt. They asked to pay again. I left the hotel and wentvto somewhere else and i list my orbitz points.
於 2022 年 10 月住了 1 晚
maadi hotel 於 2022年10月17日的回應
dear our quest we are so sorry to hear that, and we hope to accept our apologize could you inform us at what time you arrived in our hotel to know who was in duty in this time to know why he do that

4/10 欠佳

真實旅客

商務旅客
Not a value for money Hotel
Basic facilities are missing in the Hotel: 1. No Complimentary Water 2. No Electric Kettle 3. No coffee or tea 4. No Steam Iron
於 2022 年 3 月住了 3 晚

10/10 優異

Ahmad

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful stay!!
於 2021 年 12 月住了 8 晚

10/10 優異

Mohamed

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
اشكر استاذ عمادعلى حسن الاستقبال
於 2021 年 12 月住了 3 晚

4/10 欠佳

pankaj

商務旅客
讚好：整潔度和客房舒適度
Not so good Door are not proper Charging more for bisleri waters
於 2021 年 2 月住了 1 晚

8/10 不錯

Myriam

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 1 月住了 1 晚

8/10 不錯

Douglas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 4 月住了 2 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
ALL OK ..NO WIFI...YOU NEED TO BUY FROM HOTEL
ALL OK BUT NO WIFI YOU NEED TO BUY
於 2019 年 12 月住了 2 晚
Management 於 2019年12月14日的回應
Dear, Thank you for your comment Will consider it, and will do our Best to improve

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
They didn’t reply me and even the phone number is wrong
於 2019 年 11 月住了 2 晚
F.O 於 2019年12月14日的回應
Dear, Thank you for your comment Sorry, we have many Tel.numbers Please send your comment again with all requirments needed

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Internet didn't work well enough for business use.
於 2019 年 7 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 6 月住了 17 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will be back
Good location. Staff are friendly and helpful. Overall a nice stay
於 2019 年 3 月住了 12 晚

2/10 很差

真實旅客

於 2019 年 2 月住了 3 晚

4/10 欠佳

Tim

不滿：整潔度、職員與服務和住宿狀況
No internet in first room. Had to change room. Then, they ask for charge to internet though included in price! Filthy. The only good thing is location.
於 2019 年 2 月住了 3 晚
waleed 於 2019年2月28日的回應
Changing room for better location and better receiver of signal 04 hours free could be given

6/10 一般

Ahmed Fadeel

فندق المعادي
التعامل عند الاستقبال ممتاز.. الغرفة جيدة... توجد مشكلة رائحة مجاري تنبعث من التكييف... مدة الإقامة 6 ليالي وطوال المدة لم يتم معالجتها... الفندق مقابل السعر يعتبر غالي ويحتاج للتطوير وتقديم خدمة أفضل لأن سعره يعتبر سعر 4 نجوم وهو مصنف 3 نجوم.. المنطقة جيدة للحركة وتتوفر بها خدمات طوال 24 ساعة لا انصح به
於 2018 年 12 月住了 6 晚
waleed 於 2019年2月26日的回應
sorry, Nobody complain of A/C smell, The H.K and Maintenance was there nothing seriously found Price is reasonable in comparison with other hotels around

4/10 欠佳

真實旅客

於 2018 年 12 月住了 3 晚

4/10 欠佳

Clifford

不滿：住宿狀況和客房舒適度
Do yourself a favor and stay elsewhere!
Awful place! Smelled of cigarette smoke, terrible breakfast, elevator that dropped half a floor, and broken electrical outlets. The neighborhood was a mess as well. I've stayed in crazy places around the world and can handle bad accommodations, but I couldn't wait to get out of this place!
於 2018 年 10 月住了 2 晚

6/10 一般

Janne

讚好：職員與服務
Hotel Maadi
The staff were very nice and helpfull. The cleanliness is quite good with regard to how old the hotel is. Rooms should be in a bit better shape and breakfast is really limited. Weak fee wifi. Security 24/7 is a good thing

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Banyolarda kötü vardı. Kahvaltı çok zayıf ve kahvaltıda temizlikte çok zayıftı.

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Cheaper of two bad choices in Maadi, Cairo.
This hotel is in a state of poor repair. The problem is there are really only 2 hotels in Maadi and this one is half the price of the Sofitel. I have stayed at the Sofitel too and it's not much better and certainly not worth twice the price of the Maadi Hotel. So, in the end you can just choose the Maadi Hotel based on price and make the best of it. Just keep your expectations low and you won't be disappointed.

4/10 欠佳

Kamal (Jeddah, Saudi Arabia)

讚好：整潔度和職員與服務
不滿：住宿狀況
it is not as it was written 4 stars, it is not more than 2 stars
The hotel need a lot of maintenace, particulary in AC, and Lefts. No Parking and you will find your self immediately in the middle of congested traffic street. So noisy at night with dog barking and people fights.

8/10 不錯

John (Bahrain)

讚好：整潔度和客房舒適度
Satisfactory quality for the price.
Having stayed at the hotel seven years before and lived in the town (suburb of Cairo) I knew what to expect and exactly what the location was. It's very close to anything you need in Maadi including the metro to go into Cairo. I had no worries about safety or security, taking usual precautions. Breakfast salads were fresh and other Egyptian-type items adequate and copious. This hotel does not cater too much to the luxury tourist trade but more for the working or business man. One can see that some years ago this hotel might have seen grander days. There is noise in the street from traffic, but not too late and the call to prayer sounds at about 5:30am. This is a Muslim country. The price was right for me and comfort was all I needed. Room cleaned, fresh and clean linens, no complaints.

6/10 一般

Mérima (Paris)

讚好：整潔度和職員與服務
不滿：客房舒適度
Un hôtel 4* qui en vaut à peine 2
Très déçue par cet hôtel qui n'a rien d'un 4*. Hormis la propreté des chambres, cet hôtel nécessite un rafraichissement.. La chambre est très bruyante, le petite déjeuner est correcte malgré un café à base d'un café soluble de mauvaise qualité et un jus de fruit chimique. Une jolie vue du dernier étage où se trouve la piscine mais il ne faut pas envisager de sa baigner, la piscine n'est pas entretenue. Cet hôtel est decevant dans le sens où il est classé dans la catégorie des 4* et donc les prix qui vont avec, mais pas le standing. Il reste tout à fait correcte dans une catégorie inférieure.