Cartagena Cala del Barco Hotels

"Rooms very tirex needs a total modernisation damp and musty throughout "

"Hyatt have done a superb upgrade on this hotel. It is 100% better than it was was before. Rooms are lovely, bathrooms are better with a big shower rather than a bath. A nice tea/coffee/mini bar area. Great servive too!!"

"Pre arrival communication was vety good. The villa was well prepared, cleaned and equipped"

"The property was exactly as described, spacious, good location,quiet and plenty of kitchen equipment for dinner on the terrace. Very happy to have stayed here"

"Ideal location for bars, restaurants and sports. Some items listed were not available - eg remote for 3rd bed tv. Kitchen well equipped. Some outside flooring needs attention. Good supply of clean bed linen and towels.Lots of steps!Overall a great stay"

"The villa was awful and the owner denied any of the issues that we had, I will list some below;Outside balcony door broken so we could not safely lock the villaNo hot water for a week due to boiler issuesAll of the bathrooms were very very dated, 1 had such a bad smell it was unusable, dirty showers, it was not a cleaning issue it was mouldy, dirty shower screens and surroundsBroken sofaFilthy kettle and toaster, pictures below, I had to buy a new kettleLights not working in most of the bedroomsExposed wiring in multiple places which was a real concern for the young childrenNo sky tv as advertised, the tv was 20 years oldThe bbq was filthy dirty, rusty and unusable, pictures belowThe loungers on the roof were fithy pictures belowThe beds were so uncomfortable The towels were thin and grey, we had to buy our own as they were horribleThe whole villa was so dated and the owner denied every issue that we raised but the pictures below prove what I am saying.Some family members stayed in villas a couple of doors away and they were so nice, clean, modern and with no issues.Again I will say even though I communicated with the owner multiple times while we were in the villa nothing was done, in fact she said there had been no complaints all summer, that is beyond belief.I have many more pictures but there is a limit on what I can post, dont be fobbed off by the owner this is not a good villa and all they do is make excuses for the issues."

"Apparently a ‘confirmed booking’ here means a six-hour trip just to be told ‘we don’t take one-nighters’—how thoughtful. Avoid – Unprofessional and Unreliable I booked this hotel last minute and had a confirmed reservation. After travelling six hours to get there, I tried calling multiple times (over five attempts) for directions—no answer. Finally, just 10 minutes away, someone picked up only to tell me they don’t accept one-night stays, despite my confirmed booking. No apology, no effort to help, and zero regard for the inconvenience caused. This is not how a professional company should treat guests."

"A great property in an amazing resort. Communication was great throughout.Would highly recommend. "

"A great property in an amazing resort. Communication was great throughout.Would highly recommend. "