「Kitchen staff were amazing. We really had a great food. But front desk and cleaning team were horrible. Imagine you’re staying at Ibiza sleeping late but 8 in the morning cleaning staff knocking doors making gossip about their coworkers loudly. Very poor management. Property is located very nice spot to access sea.」
「Location was amazing. Staff incredibly helpful and pleasant. Breakfast was nice to have. The access to the water was not as we understood it, it’s a public beach across the way from the hotel, no dedicated space for hotel guests, no chair’s umbrella’s etc. so that was not as advertised. However the pool is right next to the water and beautiful views. Breakfast was wonderful on the terrace with the gorgeous unobstructed view. The room was fine, clean with a small balcony. The parking was...
「One of the most disappointing hotel experiences I have ever had. I would never recommend this place to anyone.
First of all, if the hotel is completely non-smoking, this information should be clearly highlighted on the website before booking. Guests should not discover such an important detail only after arrival.
We booked and paid for a room with a terrace, but it was extremely small and uncomfortable. We were moved to a larger room of a lower category, yet no refund or price adjustment was...
「The hotel was very nice. We enjoyed our stay. I would maybe stay close to Ibiza town next time just because it’s a bit far by taxi to go into town for everything. But that has nothing to do with the hotel. Our first day we had lunch at the restaurant by the pool. It was actually terrible and the menu choices really need to be expanded. The air conditioning in the hallways and elevator were non existent and in the room it was pretty good but we prefer it colder. The breakfast buffet was the...