Cala Maset Hotels

"First of all let me say how lovely and welcoming Bryan was. I had issues with the code system to get in and out of the hotel, I had to wait outside for a while before Bryan was back at reception because the code wouldn’t work for me. I got a physical key card instead to rectify this issue. The TV wasn’t working in my room and Bryan had to come and fix it for me. Generally the vibe felt a little flimsy. But honestly Bryan makes up for anything the hotel lacks, he’s a gem. "

"This is NOT a 4 sater hotel, expect a 3 star hotel with a 4 star location. I will add that the front desk is incredibly rude and inconsiderate. My wife and I have traveld the world and a lot in Europe. We have found a common thread in Catalonia, not just at this property. People here a generally rude and aggresive. People in the service industries who make their living from the tourist trade, seem very inconvenienced by it all and bothered that you exist. Rude treatement from a front desk clerk in this part of the world is a common occurance, so don't let it get to you. Costa Brava is beautiful beyond compare, just be prepared for the other part...."

"Charming hotel, great friendly staff, off-seaon vibes, i will definitely stay again!"

"The bed was comfortable, so we slept well. The fresh orange juice at breakfast was great."

"Luxury hotel with outstanding staff "

"It is a stunning hotel in an outstanding area of beauty. A world- class experience!"

"My wife fell coming in the entrance and lacerated her calf and heal quite severely. Staff directed us to the first aid station at the beach across the street from the hotel. First Aid station stopped the bleeding and directed us to nearby clinic. REALLY POOR CONSIDERATION FOR AN INJURED GUEST. I paid for taxi service to and from clinic. Hotel DID NOT EVEN BOTHER TO CALL THE ROOM TO CHECK ON WIFE’s status. "

"The check in was very slow. No queue just lots of details requested on paper which were then transferred very slowly to the computer system "