I stayed in this resort two years ago. My recent stay was not as good as the first one. The facility really lacks maintenance. The bathtub has gone brittle that it cracked when I was doing my shower. As I looked out of my room window, I saw this disgusting makeshift roof patch on the resort’s driveway. The elevator gets stuck. The plants around the facility have many dead branches and leaves, obviously needs maintenance. Breakfast and coffee is not hot. Construction going on in the parking area, where there are a lot of trash. On the positive side, the staff are still courteous and hot spring pools are still recommendable. So, I would suggest to pay for a day use of the pools and skip staying in its hotel.
Romana
2025 年 1 月入住 1 晚
10/10 超赞
KEN
2025 年 1 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Will definitely return and stay longer.
Wonderful location, staff extremely friendly and very professional!!! Very clean, modern updated, the view is spectacular! Everyone takes pride in working there and they stand ready to do everything to ensure your stay is marvelous!
KEN
2025 年 1 月入住 1 晚
8/10 还可以
Ria
与家人出行
2025 年 1 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We like the cozy vibe of the place.
Ria
2024 年 12 月入住 1 晚
6/10 一般
uttam
2024 年 12 月 5 日
uttam
2024 年 11 月入住 1 晚
6/10 一般
uttam
与配偶出行
2024 年 11 月 15 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Good resort but charges for everything including the towels, shampoo, and key cards. Uses old reusable key card sleeves. The hotel is good but the service is so cheap.
uttam
2024 年 11 月入住 1 晚
6/10 一般
ranjith,Sunnyvale
2024 年 6 月 5 日
满意:清洁度
Nice location. if you do not have transport, it does not work
ranjith
2024 年 5 月入住 2 晚
10/10 超赞
Helen
2024 年 5 月 24 日
Helen
2024 年 5 月入住 1 晚
6/10 一般
Ara
与配偶出行
2024 年 5 月 21 日
满意:清洁度
不满意:服务设施
Nice view
Ara
2024 年 5 月入住 2 晚
8/10 还可以
Jeffrey
与家人出行
2024 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
not that fancy but just enough to enjoy the hot spring
Jeffrey
10/10 超赞
Richard
2024 年 3 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Richard
2024 年 3 月入住 1 晚
10/10 超赞
GUIDO
与配偶出行
2024 年 3 月 13 日
满意:服务设施
Staffs are friendly. Clean and secured surroundings. I enjoyed the hot pools and soa.
GUIDO
2024 年 3 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2024 年 2 月 23 日
Two Lovely Nights at Sol Y Viento
真实旅客
2024 年 2 月入住 2 晚
8/10 还可以
robert
与配偶出行
2024 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I stayed at Sol y Viento for the first time in February 2014. We went because of the hot spring water. This is a large hotel with many pools of various sizes, temperatures. There is an extensive pool area for children on part of the property. We found the pools very clean and enjoyable.
We had two small complaint. First, we found the food and service at the restaurant rather poor. We were surprised at that because the restaurant is advertised as being a branch of the well-know Manila chain Barrio Fiesta, which is known for good, not-to-expensive Filipino food. This branch is below par, though. I suggest Barrio Fiesta management look into it. The breakfast food and service were a lot better than dinner.
The second problem was that our room was a 'loft', meaning the bed is upstairs from a tiny entryway and bathroom. We knew the room would be a loft, but we didn't anticipate how steep and slippery the stairs would be. It's not good for people who might have to use the bathroom during the night.
We will probably use Sol y Viento again but next time we'll rent a different type of room and bring our own food for dinner (there's a 'corkage' charge, though...).
robert
2024 年 2 月入住 1 晚
6/10 一般
Ronald
2024 年 1 月 30 日
满意:客房舒适度,员工和服务
不满意:清洁度
Ronald
2024 年 1 月入住 7 晚
6/10 一般
Ronald
2024 年 1 月 28 日
满意:客房舒适度,员工和服务
不满意:清洁度
The employees were exceptional and very helpful. The overall condition if the hotel is mediocre. They play music too loud during meals and the music was inappropriate for dining. The music played on the weekends was much too loud If you need water or toilet paper they charge you for them. Much more expensive then should be. M
Ronald
2024 年 1 月入住 2 晚
4/10 很差
Mika,Annandale
商务旅客
2024 年 1 月 23 日
不满意:服务设施
Mika
2024 年 1 月入住 1 晚
6/10 一般
Honglei
2024 年 1 月 3 日
Hotspring is the selling point of this resort. Other facilities and services are really not good enough.
Honglei
2024 年 1 月入住 1 晚
8/10 还可以
Jeffrey
与家人出行
2024 年 1 月 1 日
满意:员工和服务,清洁度
Jeffrey
2023 年 12 月入住 1 晚
10/10 超赞
Celso
与配偶出行
2023 年 12 月 30 日
满意:员工和服务,清洁度
I like the ambience and the scenery
Celso
2023 年 12 月入住 3 晚
10/10 超赞
Jieun
2023 年 10 月 12 日
Jieun
2023 年 10 月入住 1 晚
10/10 超赞
Mariesol,Des Plaines
与家人出行
2023 年 9 月 12 日
满意:服务设施,员工和服务
The staff were very helpful. The property is nice, however it lacked maintenance. Attention to cleanliness should be done even if the rooms/cabanas show aging already
.
Mariesol
2023 年 9 月入住 2 晚
8/10 还可以
Monika
与家人出行
2023 年 8 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stay at the king loft room, its really quiet and quait big. We just need to add one more matresse.
The slides we really would like to try, but the resort dont operate the slides for long time. The stuff dont know any about this problem or what need to be repair. So often we heard at the resto “sorry its not availeble”, and the food really could be much better for the prise
Monika
2023 年 7 月入住 3 晚
8/10 还可以
Reuel,henderson
团体旅客
2023 年 7 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were courteous. The person manage the name Mak was very helpful and he’s promoting the resorts.