I would love to say it was an amazing experience, since the grounds and architecture is beautiful and well kept, although communication and treatment was poor at best. I have traveled all over the world and have never been told you that can only reach the workers within the hours of 8am-6pm. Therefore, if one has flight or transportation delays you will not get in, even though you paid. In my case, the owner responded very rudely and annoyed since I arrive at 6:30pm. I needed help leaving the property for dinner since the key they gave me had difficulties opening the gate, he was clearly choleric.
You definitely need a car to go to this location.
One of the reasons why I decided to go to rio encantado was because in other reviews people mentioned that for a price, the bartender would make drinks or cook near the pool. That was not the case, wren I went. I was there two nights and every time they saw my family and I they walked away. The menu was on the counter of the bar, just no person was there to help us.
I have to say, the grounds are very well kept, clean and tidy. The sofa beds and pillows need some updating, since it was pretty uncomfortable.
When I went to the city, locals mentioned that there was a guy that used to work there and he was the life of the place, cooked here and there, and also prepared drinks, but he is no longer there.
Needless to say, I do not recommend this place.
