大堂休息區

卡爾加里機場希爾頓花園酒店的評價

3 out of 5
卡爾加里機場希爾頓花園酒店
2335 Pegasus Rd NE, Calgary, AB

評價

9.0

卓越

10 分評分,優異;1001 則評價中有 592 則" "
8 分評分,不錯;1001 則評價中有 307 則" "
6 分評分,一般;1001 則評價中有 57 則" "
4 分評分,欠佳;1001 則評價中有 18 則" "
2 分評分,很差;1001 則評價中有 27 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 不錯

FENG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
机场附近比较大众的住处,还不错。
於 2022 年 8 月住了 1 晚
HGI YYC 於 2022年8月6日的回應
Thank you for the review, we hope to have you stay with us again!

10/10 優異

Ricky

親子同遊
讚好:整潔度、職員與服務和住宿狀況
The receptionists were great and made quick response to my answers. The food in the hotel was also excellent. I will recommend my friends to stay there.
於 2020 年 7 月住了 14 晚
Jade-Marie 於 2020年8月14日的回應
Thank you so much for the 5/5 rating and lovely review, Ricky! I'm so happy you enjoyed your stay with us and we look forward to welcoming you again in the future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 1 晚
Front Office Supervisor 於 2019年1月2日的回應
Thank you for the 5/5 rating! We are happy that you enjoyed your stay with us!

10/10 優異

Ginette (Chetwynd)

讚好:整潔度、職員與服務和住宿狀況
Love staying here
於 2024 年 5 月住了 3 晚

10/10 優異

Harvey

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet area
於 2024 年 4 月住了 1 晚
Hotel Managment 於 2024年4月12日的回應
Hi Harvey, We are thankful for your recent feedback and are so happy you enjoyed your stay with us. We look forward to hosting you again in future if your travels bring you back to Calgary.

10/10 優異

Lance

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
June 於 2024年3月31日的回應
Thank you for your feedback!

6/10 一般

Michelangelo

商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
It was ok Breakfast is no good Heater in the rooms are limited
於 2024 年 3 月住了 1 晚
Lorena Martinez - Rooms Operations Manager 於 2024年3月5日的回應
Hi Michaelangelo, thank you for taking the time to offer some feedback about your recent stay with us. We apologize that you did not enjoy your breakfast experience, and that the heating in the room did not meet your expectations either. I have passed on both items to the respective departments so we can continue to improve our guest experience. We do hope you will return to stay with us if you come back to Calgary.

8/10 不錯

Waleed

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place
於 2024 年 2 月住了 1 晚
June 於 2024年3月17日的回應
Thank you for your rating! We hope to welcome you soon.

10/10 優異

Holly (Calgary)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our go to airport hotel! It has a lovely pool and hot tub. Great little restaurant- doesn’t look like much but the food is great and reasonable! Our kids love the pool! Quiet and clean. Great hotel!
於 2024 年 1 月住了 3 晚
June 於 2024年3月17日的回應
Thank you for your feedback! We're glad you enjoyed your stay. We hope to welcome you again!

10/10 優異

Julie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Friendly, attentive staff. Good food, comfortable bed and excellent pillows. I would stay here again when traveling through Calgary.
於 2024 年 2 月住了 1 晚
June 於 2024年3月17日的回應
Thank you for your feedback! We're glad you enjoyed your stay. We hope to welcome you soon!

10/10 優異

Simon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Can't say anything about uniqueness and I really have no negative comments.
於 2024 年 2 月住了 1 晚
June 於 2024年3月18日的回應
Thank you for your response. We hope to welcome you soon.

8/10 不錯

Pamela (Sherwood Park)

讚好:整潔度、職員與服務和住宿狀況
Really great ambiance, big rooms, friendly staff, lots of snacks to buy available and great restaurant/lounge. Not close to shopping/other restaurants but highly recommend. It was a great experience.
於 2024 年 2 月住了 2 晚
June 於 2024年3月18日的回應
Thank you for your feedback Pamela! We hope to welcome you again.

10/10 優異

Simon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoy our stays here.
於 2024 年 1 月住了 1 晚
June 於 2024年3月18日的回應
Thank you for your feedback!

10/10 優異

Kenneth

讚好:整潔度、職員與服務和住宿狀況
Excellent service. Shuttle to and from airport is very convenient.
於 2024 年 1 月住了 1 晚
June 於 2024年3月18日的回應
Thank you for your response. We're glad you enjoyed your stay! We hope to welcome you again.

10/10 優異

Len

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a clean , quiet , modern Hotel for a good price, near airport with shuttle. Just stayed for the night before flight.
於 2024 年 1 月住了 1 晚
June 於 2024年3月18日的回應
Thank you for your feedback. We hope to welcome you soon!

10/10 優異

Christine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very welcoming and friendly, which was especially appreciated when we arrived at 9:30pm after our flight was cancelled for a second time. Lorena at the Front Desk was very helpful in extending our stay for a second night. The room was very clean and tidy, and exceptionally soundproof considering that our room backed onto the elevator shaft and we could not hear anything from outside the room. Would definitely recommend and we would stay here again.
於 2024 年 1 月住了 1 晚

8/10 不錯

Mohammad Nauman

商務旅客
讚好:職員與服務和客房舒適度
不滿:住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Jeffrey D

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was good, front desk staff great, restaurant was really good and the server was great. Only points lost were for the pillows. Sorry, me being picky.
於 2023 年 12 月住了 1 晚

10/10 優異

Laurence

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great,clean,staff was great, shuttle to airport at 4:30 a.m. was perfect.
於 2023 年 12 月住了 1 晚

8/10 不錯

Angel

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
The cleanliness of the place is amazing but knowing that people could be arriving to or from the airport at all hours, the included breakfast was only offered during certain times and instead of waiting for check out time the front desk was constantly call our room for something that could’ve waited for check out; as we had arrived very late/early from the airport. The shuttle should also be on a 15 min rotation as we had to wait 45 mins to get to the airport.
於 2023 年 12 月住了 1 晚

10/10 優異

Jeffrey (Saskatoon)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

byron

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
this was my first time to the area. the staff was super friendly and very helpful with information about local area.
於 2023 年 10 月住了 2 晚
June 於 2023年11月19日的回應
We appreciate your feedback and thank you. We hope to see you again!

10/10 優異

Nancy

於 2023 年 11 月住了 1 晚

10/10 優異

Aiken

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
June 於 2023年11月6日的回應
Thank you for your outstanding rating! We hope to welcome you back soon

6/10 一般

真實旅客

多人同遊
不滿:客房舒適度
Very Bad experience, worst Hilton Garden Inn ever
The stay was disappointing… The air conditioner is so loud!!! It kept making noise even we turned it off. And can u imagine how cold it is in Calgary? We failed to sleep at all. Cold and being bothered by the AC/Heater.
於 2023 年 10 月住了 1 晚
June 於 2023年11月6日的回應
We're sorry to hear you had a terrible experience. We hope to welcome you back and make your next stay with us greater!

8/10 不錯

SHAMIM

於 2023 年 10 月住了 3 晚
June 於 2023年11月6日的回應
Thank you for your feedback! We hope to welcome you soon!

10/10 優異

Ruth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful staff from late checkin, needing food at 9:45pm, restaurant staff, shuttle driver to at 4am. and from airport at 10pm. Thank you!
於 2023 年 9 月住了 1 晚
Lorena Moreno - Rooms Opserations Manager 於 2023年9月23日的回應
Hi Ruth, Thank you so much for providing us feedback from your recent stay! We are glad you enjoyed the services provided. We certainly hope to welcome you back if you return to Calgary!

10/10 優異

Ruth

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very quiet area. Check in was easy, staffs were helpful. Room lights are not bright enough. Buffer breakfast is overprice.
於 2023 年 9 月住了 1 晚
June 於 2023年11月6日的回應
Thank you for your feedback! We hope to welcome you back!

10/10 優異

Kelly

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very accommodating!
於 2023 年 9 月住了 1 晚
June 於 2023年9月6日的回應
Thank you for giving your feedback! We hope to welcome you soon!

10/10 優異

Mel

於 2023 年 9 月住了 1 晚
Hotel Managment 於 2023年9月27日的回應
Thank you very much for such a lovely review! We look forward to seeing you on your next stay.

10/10 優異

KENNETH (SOMERS)

於 2023 年 8 月住了 1 晚
Lorena Moreno - Rooms Opserations Manager 於 2023年9月23日的回應
Hi Kenneth, Thank you so much for providing us feedback from your recent stay! We are glad you enjoyed the services provided. We certainly hope to welcome you back if you return to Calgary!

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
A
於 2023 年 8 月住了 1 晚
June 於 2023年9月4日的回應
Thank you for your response! We hope to welcome you in the future.

10/10 優異

Baljit Singh (Mississauga)

讚好:整潔度、職員與服務和住宿狀況
Nice place to Stay
於 2023 年 8 月住了 1 晚
Lorena Moreno - Rooms Ops Manager 於 2023年8月19日的回應
Hi Baljit, Thank you so much for taking the time to send a review from your stay, it seems like you enjoyed your time with us! We are always happy to welcome you back if your future plans involve coming back to Calgary!

10/10 優異

chandan

於 2023 年 8 月住了 1 晚
June 於 2023年9月6日的回應
Thank you for the 5/5, we hope to welcome you soon! Take care

2/10 很差

Shuchen

不滿:職員與服務
The front desk whose
於 2023 年 8 月住了 1 晚
June 於 2023年8月17日的回應
We apologize for your experience. We hope in the future we can make your next stay better. Thank you for your feedback.

10/10 優異

Debbie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet, clean, the staff was friendly and very helpful. They were happy to answer any questions and make suggestions on what to see and do in Calgary.
於 2023 年 8 月住了 1 晚
Lorena Moreno - Rooms Operations Manager 於 2023年8月17日的回應
Hi Debbie, Thanks so much for sending your feedback from your recent stay with us! We are very glad you felt comfortable and enjoyed your time at our property. We definitely would love to have you stay with us in future if you are returning to Calgary!

10/10 優異

Marcy

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
June 於 2023年8月10日的回應
Thank you for your feedback, we look forward to welcoming you in the future!

10/10 優異

C

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convenience close to airport
於 2023 年 7 月住了 1 晚
June 於 2023年8月2日的回應
Thank you for your feedback. We hope to welcome you again!

10/10 優異

mary

於 2023 年 7 月住了 1 晚
Lorena Moreno - Rooms Ops Manager 於 2023年8月19日的回應
Dear Mary, Thank you so much for taking the time to send a review from your stay, it seems like you enjoyed your time with us! We are always happy to welcome you back if your future plans involve coming back to Calgary!

10/10 優異

Christine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Lorena Moreno 於 2023年7月25日的回應
Hi Christine, Thank you so much for taking the time to review our Property! We are thrilled that you enjoyed your stay, and we certainly look forward to welcoming you back if coming back to Calgary is in your future plans! Kindest regards, Lorena Martinez-MorenoRooms Operations Manager

10/10 優異

John

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Convenient location to airport and shuttle service.
於 2023 年 7 月住了 1 晚
Lorena Moreno 於 2023年7月25日的回應
Hi John,Thank you so much for taking the time to review our Property! We are thrilled that you enjoyed your stay and that our facilities and location were convenient for you. We certainly look forward to welcoming you back if coming back to Calgary is in your future plans! Kindest regards, Lorena Martinez-MorenoRooms Operations Manager

2/10 很差

Bhupinder

於 2023 年 7 月住了 1 晚
June 於 2023年8月10日的回應
Thank you for your feedback. Is there something we could've done to get a 5/5?

8/10 不錯

Olga Ríos

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Bueno
於 2023 年 7 月住了 1 晚
June 於 2023年7月19日的回應
Thank you for your response. We hope to welcome you again!

10/10 優異

kathryn

家人同遊
讚好:整潔度、職員與服務和住宿狀況
It was disappointing to be charged so much for an overnight stay simply because of the Calgary Stampede. Nonetheless the restaurant was good and reasonably priced, the shuttle was promptand very polite
於 2023 年 7 月住了 1 晚
Lorena Moreno 於 2023年7月25日的回應
Hi Kathryn, Thank you for taking the time to review your stay at our property. We are sorry that you felt our prices were high for during the Stampede period; however, they reflect the high occupancy and level of business that can be expected in the city throughout the festival days. That being said, we are glad that you enjoyed our facilities and definitely hope to welcome you back (hopefully during a quieter period...!) if returning to Calgary is in your future plans. Warmest regards, Lorena MorenoRooms Operations Manager

8/10 不錯

Zheng

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good breakfast, I paid when I booked the hotel. Shuttle bus is convenient. Dislike the bottle water in the room need pay. $2.5.
於 2023 年 6 月住了 1 晚
Lorena M 於 2023年7月2日的回應
Dear Zheng, thank you for your feedback about your stay and we are glad you enjoyed most of your experience with us. Please note that the bottles of water in the room are complimentary for our Hilton Honors guests. Joining our loyalty program is free and we do encourage you to consider joining for these kinds of benefits on your next stays with Hilton!Once again thank you so much for taking the time to provide feedback and we look forward to welcoming you to Hilton Garden Inn Calgary Airport in the future.

10/10 優異

Robert

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Hotel Managment 於 2023年6月18日的回應
Good afternoon Robert, Thank you so much for taking the time to leave your thoughts about your stay. We look forward to seeing you again!

8/10 不錯

Frederick

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
Hotel Managment 於 2023年6月18日的回應
Hi Frederick, Thank you for your leaving your honest thoughts about your recent stay. We look forward to exceeding your expectations on you next stay!

10/10 優異

Tzvetanka

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent service; comfortable bed; easy access.
於 2023 年 5 月住了 1 晚
June 於 2023年5月31日的回應
Thank you so much for your feedback. We look forward to welcoming you in the future!

8/10 不錯

Randah

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
HGI YYC 於 2023年5月23日的回應
Thank you for taking the time to share your review of our hotel. We are sorry to see we may not have met all your expectations. If there is any further feedback you wish to share with our team, please do not hesitate to reach out.

6/10 一般

Olha

家人同遊
讚好:住宿狀況
不滿:職員與服務
We stayed at this hotel 3 times, but it has never been so bad as this time. The room was dirty, the carpet had an unpleasant smell, the bathtub was dirty, we found hair. The complimentary breakfast included just tea, some fruits and dried croissants (declared price for that was 16 cad per person plus tips)
於 2023 年 5 月住了 1 晚
HGI YYC 於 2023年5月21日的回應
Thank you for taking the time to review our hotel, Olha. I am sorry to hear that your most recent stay with us was not up to our usual standards. If there is anything we can do to rectify the issues you experienced, please do not hesitate to reach out to us.