接待處

桑德曼招牌卡加利市中心酒店的評價

4 out of 5
桑德曼招牌卡加利市中心酒店
888 7th Ave SW, Calgary, AB

評價

8.2

很好

10 分評分,優異;1882 則評價中有 915 則" "
8 分評分,不錯;1882 則評價中有 519 則" "
6 分評分,一般;1882 則評價中有 215 則" "
4 分評分,欠佳;1882 則評價中有 124 則" "
2 分評分,很差;1882 則評價中有 109 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 10 晚
Aman Y. - Guest Service Manager 於 2023年10月21日的回應
Thank you for the positive feedback. Hope to welcome you again.

2/10 很差

juihsin

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚
Aman - Guest Services Manager 於 2023年5月7日的回應
Dear Valued Guest,We appreciate you taking the time to review our location. Clearly, we did not meet your expectations and would love the opportunity to discuss this further. Please feel free to contact the hotel directly at your convenience.

8/10 不錯

Siu Hang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Ellen - Guest Service Manager 於 2022年11月14日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Ka Ki

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Ellen - Guest Service Manager 於 2022年11月14日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 一般

Chi Bun

於 2022 年 8 月住了 2 晚
Ellen - Guest Service Manager 於 2023年1月15日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Damien

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
6$ for parking in the garage. Good deal.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月23日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Kevin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
God stay
於 2024 年 4 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月23日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Natasha

讚好:整潔度
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月23日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Kelly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a stay. Everything was good for us. The staff and the employees were really accommodating. It was a good sleep.
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 不錯

Christian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Charlotte W - General Manager 於 2024年5月22日的回應
Hello Christian, Thank you for the positive feedback. We hope to welcome you again.

8/10 不錯

Jamie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Try to replace creamers in room on a regular basis for coffee as they were expired.
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月23日的回應
We're really grateful and appreciate you taking the time to share your experience with us. Thank you for letting us know about the inconvenience you had during your stay, we are really sorry about it and will make a note for ourselves to further elevate guest's experience. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay overall!

10/10 優異

Mohammed

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff and everything was great. Neat and clean.
於 2024 年 5 月住了 5 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

10/10 優異

Claudia

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay but outside of the hotel is a bit sketchy
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Amanda (Swift Current)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Gentleman at front desk was gem and should be given a raise immediately
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Paulo Xavier da

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Construction work around the property made access by car extremely difficult. Check in was busy and took quite a while.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay overall! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

10/10 優異

Ramneet

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 不錯

Bonaventure

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice clean and up to date, everything appears up to date
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Jeremy

👍
於 2024 年 3 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Jasmine

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
This hotel was amazing- sleek, modern style carefully appointed. The staff is both friendly and considerate. The one thing I wasn’t happy with was the loud combination of musics playing in the lobby and restaurant, which compete with each other and make it unpleasant.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know that you enjoyed your stay! We appreciate the feedback and will be looking into things further to elevate the guest experience. Hope to welcome you back soon!

8/10 不錯

jacqueline

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Nice hotel experience. We were on 12th floor which was very quiet, even with the c-train right outside. It’s located in very convenient place because of the c-train proximity (in the free fare zone) but it’s also one of Calgary’s worst areas for street drug use so safety might be a concern if you’re a solo traveller.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We are sorry you had some inconveniences with the area. We hope to welcome you back soon with much better experience and we're so happy to hear you enjoyed your stay!

10/10 優異

Danielle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderfully surprised!
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月20日的回應
Thank you for taking time to review your recent hotel visit. We are thrilled to know we met your expectations and are excited to welcome you back again soon.

8/10 不錯

David

讚好:整潔度、職員與服務和住宿狀況
Excellent hotel, area OK, easy access for downtown
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月18日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 一般

Gregory

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I would say this is an average mid level hotel. We were mostly happy with our stay, the location is good for walking downtown, but it is right beside the train so it was very loud. There was construction right infront of the parking entrance that you could only access from the south which is not the hotels fault, but a warning would have been nice as it was our first time driving downtown and it was stressful. As for the hotel itself, staff were very friendly and polite, we didn’t realize it was paid parking and so they ungraded us to a king suite to be courteous. The hotel room was average, some garbage left behind, but pretty clean other wise. Hot water took about 5 minutes before it was even warm, it got hot eventually. The bed was pretty stiff but not too bad. Very much an average experience for us for the price. Would we stay here again? Possibly, but we’ve decided staying downtown is not for us due to the busyness.
於 2024 年 5 月住了 4 晚
Charlotte W - General Manager 於 2024年5月22日的回應
Hello Gregory, Thank you for sharing your experience with us. We sincerely apologize for all the issues during your stay including construction. We appreciate your feedback and will address your concerns to improve our services moving forward.

10/10 優異

Jamila

讚好:整潔度和住宿狀況
Good service, friendly people .
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月18日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff. Good location close to shopping, dining and the river. Great quiet rooms. Good amenities like a microwave, coffee maker, kettle.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月18日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Dawn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月18日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Wervin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay with my wife. Friendly and helpful staff. Clean rooms.
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月16日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Paul

家人同遊
讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月16日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

4/10 欠佳

Shaina

於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月22日的回應
Hello Shaina, We apologize for any inconvenience during your stay. Please let us know your concerns and we will improve it moving forward.

10/10 優異

Wadiha

親子同遊, 商務旅客
讚好:職員與服務和住宿狀況
Ver friendly staff
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月16日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Adam

多人同遊
讚好:整潔度和住宿狀況
The area is somewhat sketchy and did not feel safe past it's locked hours. The showering ammendities we're passable however were somewhat limited. Room cleaning didn't touch any used provided glasses, so they added up over a few days. The bed cleanup was supberb and the staff were kind, however there was some miscommunication on the system of parking payment that caused me to spend unnecessarily for the first 2 nights.
於 2024 年 5 月住了 4 晚
Charlotte W. - General Manager 於 2024年5月16日的回應
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate that you mentioned some things that were not convenient during your stay and we sincerely apologize for it, We will have a look on our procedures to further elevate guest's experience. We hope to welcome you back soon with much greater experience.

10/10 優異

Geom Frecel

讚好:整潔度、職員與服務、設施服務和住宿狀況
The ambiance was nice. Its perfect.
於 2024 年 5 月住了 4 晚
Charlotte W. - General Manager 於 2024年5月14日的回應
Hello Geom, Thank you very much for sharing your positive experience with us. We hope to welcome you again.

8/10 不錯

Effie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月13日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Adelina

讚好:整潔度、職員與服務和住宿狀況
Great Location and Staff
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月13日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 一般

Marlo

於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月13日的回應
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. If you do have a minute to speak with us over the phone for us to make some notes about things we need to have a look at to further elevate guest's experience, we will really appreciate it. We hope to welcome you back with much better experience.

10/10 優異

Megahan

讚好:整潔度、職員與服務和住宿狀況
No issues. Clean.
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月13日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Helina

讚好:整潔度、職員與服務和住宿狀況
I like the area it’s convenient place and the hotel is quiet and give a good service!
於 2024 年 5 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月9日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Mikaela

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月9日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

adam

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean room. easy check in. Good location.
於 2024 年 4 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月8日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Marissa

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love staying here when I Come to Calgary, such a prime spot downtown
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月8日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

6/10 一般

Julie

伴侶同遊
讚好:整潔度和職員與服務
The hotel was wonderful and the front desk staff very helpful. Paper cups gave the quality a little cheap feel but that was it Sadly the service at the attached restaurant Moxies was a huge letdown but nothing to do with the hotel at all.
於 2024 年 5 月住了 4 晚
Charlotte W - General Manager 於 2024年5月6日的回應
Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to have a look at to further elevate our guest’s experience. We hope to welcome you back soon!

10/10 優異

TOMASZ

讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful view
於 2024 年 4 月住了 1 晚
Charlotte W - General Manager 於 2024年5月6日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Jennie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月8日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

10/10 優異

Ross

讚好:整潔度、職員與服務和住宿狀況
A good experience so far.
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月8日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Amanda

The hotel was good for the price. Loud streets - bring earplugs
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月5日的回應
Hello Amanda, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Mae-Lynn

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Pleaset stay
於 2024 年 4 月住了 3 晚
Charlotte W. - General Manager 於 2024年5月5日的回應
Hello Mae-Lynn, We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Heather

商務旅客
讚好:整潔度和職員與服務
The rooms were very nice. The downtown location and parking were convenient for the meetings we needed to attend. The price point was far better than other downtown hotels. The hotel pool was not in operation when we stayed. We had two rooms and the TV did not work in one (called the front desk but they were unable to fix the problem). It took a long, long, long time for the water in the shower to get warm…just had to be very patient. The fire alarm went off at midnight and the entire hotel had to be evacuated, not all that fun when you’re staying on the 22nd floor. We weren’t outside too long before the fire department cleared us to return inside. There was no fire. I would stay again!
於 2024 年 4 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月5日的回應
Hello Heather, Thank you for taking time to review your recent hotel visit. Your feedback is of the utmost importance to us. We are constantly striving to provide the ideal experience for our guests, and your input helps us to define that experience. We greatly appreciate you mentioned some things we need to take a look at to further elevate our guest’s experience. We hope to welcome you back soon!

4/10 欠佳

Colin

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The HVAC unit was very loud
於 2024 年 5 月住了 2 晚
Mayank Bhargava - General Manager 於 2024年5月5日的回應
Hello Colin, we sincerely apologize for the inconvenience due to HVAC in your room. We will address your concern to ensure a better guest experience in future.

8/10 不錯

Mark

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Charlotte W. - General Manager 於 2024年5月5日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!

8/10 不錯

Bobbi-lee

於 2024 年 5 月住了 2 晚
Charlotte W. - General Manager 於 2024年5月23日的回應
We're really grateful and appreciate you taking the time to share your experience with us. We hope to welcome you back soon and we're so happy to hear you enjoyed your stay!