We stayed here for a week and it was great place to relax. The executive lounge was a welcomed place to go after a day by the pool, but it would have been nicer to have more food options available and for longer periods of time considering the price. Part of the executive lounge perks was a turndown service which did not happen. We also booked an airport pickup which was forgotten about which was a bit disappointing. These were just minor details which could have been opportunities for the hotel to really demonstrate their customer care in addition to their usual good service but it didn't seem like it occurred to the staff to ask us about our stay. Also, putting on more busses to and from nha trang would be really useful for guests too.
真实旅客
2024 年 2 月入住 6 晚
10/10 超赞
Jen Ni
2024年06月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall it is amazing. But needs to have more entertainment at night.
Jen Ni
2024 年 6 月入住 2 晚
6/10 一般
Sehoon
与家人出行
2024年05月25日
不满意:服务设施,员工和服务
샤워실 개미떼, 투숙객에게 고지도 없이 공사 진행으로 시끄러움, 안내데스크 직원 대응이 아쉬움, 그래도 풀빌라 뷰는 만족.