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「Property was very clean and smooth check in process」

「A Wonderful Stay – Exceptional Hospitality! I had a wonderful stay at this resort in Tobago! From the beautiful, well-maintained surroundings to the clean and tidy grounds, the overall atmosphere made for a pleasant and relaxing experience. What truly made my stay memorable, however, was the exceptional hospitality of two staff members, Sheldon and Sunita. Their warmth, friendliness, and genuine care made such a difference. They took the time to check in on guests, ensure everything was going...

「The only reason this review for Magdalena Grand Beach &Resort is rated with 1 start is because there were no options to rate it as ZERO. A few facts: (1) Upon my arrival I had to move to 3 rooms before one was acceptable. First one horrible smell etc: 2nd one nasty toilet, 3-4 channels on TV only etc. (2) 2nd day, came back from beach and room had no hot water, not Tv, no internet etc. (3) Morning of 3rd day sent text to Manager, no response until I called about after 4PM and was informed...

「my stay was quite relaxing environment healthy and clean staff was very helpful .」

「Staff was very welcoming and the property was well maintained. This was my 2nd stay and I’m sure that I’ll be back.」

「I will never stay in this hotel again and I do not recommend it. Ive booked this hotel through expedia. However ive communicated with the hotel via phone call and whats app and was told that breakfast is included. however after having my first breakfast I was told that breakfast is not included because ive booked via expedia. Despite the miscommunication via phone , whats app messaging and having the booking document that states it the supervisor did not reasonably accommodate. instead she only...

「This place was super isolated and very nice! Quiet and worth the money」

「#1. There is no front gate to secure the property. #2. The reception office is not facing the front of the property and it is very hard to find it. #3. The room only have one key and if you lose it they will charge you $150.00US. Insane. #4. The room have no closet and hangers. #5. The faucet in the Bathroom is loose and move when you turn it on. #6. The Bathroom needs an exaust fan because it fogs up and stays very humid. #7. The breakfast is white bread, eggs ahd vienna sausages (not local)...

「The resort was okay , but it would be conducive for them to close for a bit and do extensive upgrades and repairs. Would I return possibly NO however I feel if the staff was given the necessary tools they need to execute things , it would be a more efficient hotel. Having to ask for my room to be clean every single day was not okay ,we paid to stay at a hotel not a private residence customers shouldn’t have to consistently ask for things that they paid for . Breakfast is okay, staff was nice...

「It was an amazing experience. I enjoyed the how scenic, rustic and vintage the Bacolet Beach Club was. It was clean, cozy and once more, very beautiful!」