Givenchy-en-Gohelle Canadian National Vimy Memorial Hotels

"We checked in at 0030 so reception was closed which was expected. The message from the hotel gave me a code to use to gain entry. At the hotel I was faced with a check in computer asking for my name and reservation number . After 20 minutes I could not find a reservation number it would accept We used the intercom to speak to someone and got the reservation number. Using this we ‘eventually ‘ got the door to open after about 5 attempts. The code sent by the hotel was infact the reservation number . A simple change in language could have assisted here . Without my message to the hotel prior to travelling this code would not have been sent or available - so despite not knowing this code was the reservation number - how are you supposed to find that out if you don’t know you need it till 0030 when you are tired and trying to check in. It was a poor check in process which even asked for around 2€ in payment and if we wanted breakfast etc . Can you imagine at 0030 if I want this - we just wanted to get to bed not be questioned A very poor system "

"Staff and room were lovely. Dinner was nice, but the drinks were very expensive (small glass of wine €10). Breakfast, for the price, (€22 each) was very average"

"Unit was very clean and updated, however no access to wifi was given and television screen was smashed when we turned it on, totally unable to use"

"Lovely hostess, very helpful. Room quiet, clean and comfortable. Reakfast excellent. Many thanks!"

"One our favorite stays. The apartment is impeccable yet cozy. The hosts were beyond welcoming! We loved being there. Will absolutely return if we are in the area. Wonderful!! "