The room was not clean, there was hair and dirt on the floor, the bathroom counter was dirty and there was used soap on the sink and in the shower. The bed skirts was disgusting. I was concerned that there was not a deadbolt on the door, there was only one lock so I really didn’t feel safe. When we first arrived and was wiping the room down the housekeeper just walked in and gave us 3 towels. I think she was unaware that the hotel checked us in so I’m pretty sure she was in the middle of getting the room ready. She was apologetic though. The room was outdated. There was no where to sit other than on the beds and the room was very small. But on the plus side the amenities were good. They have multiple pools, right by the beach, food and drinks available, a gym, a wellness spa where you can get massages. They have some sort of entertainment every night. The staff were very nice and accommodating and hospitable. They served breakfast, lunch, and dinner with adequate time.