AC only in the room, not good, stairs to the beach very dangerous,
Luis Fernado
於 2024 年 5 月住了 2 晚
8/10 不錯
Maria
2024年6月3日
讚好:整潔度、職員與服務和住宿狀況
It was a nice stay to be in Puerto for the night before heading to the airport. Beachfront was nice and the staff was very kind.
Maria
於 2024 年 6 月住了 1 晚
2/10 很差
Phillip
伴侶同遊
2024年5月12日
不滿:整潔度、職員與服務、設施服務和住宿狀況
We had bath towels with holes and sheets with red stains on them. He had a bug in are bed and the sime night. I went to the bathroom and there were small roaches on the wall. The next day i book a room somewhere else and told them why we were living. I will never stay there again.
Phillip
於 2024 年 5 月住了 6 晚
6/10 一般
Dawn
2024年4月20日
不滿:住宿狀況
Big red ants in the room that left us with welts. Room was incredibly hot when we arrived. Half of the electrical outlets didn’t work and we had to scoot a bed over to plug in a lamp for reading at night. Cool area, walking distance to stores with basics and restaurant. The staff were incredibly nice and helpful and the pool was cute. Wouldn’t stay again though.
Dawn
於 2024 年 4 月住了 2 晚
10/10 優異
Nancy
家人同遊
2024年4月4日
讚好:整潔度、職員與服務和住宿狀況
Just like being at home!
Nancy
於 2024 年 3 月住了 6 晚
8/10 不錯
Lindsay
伴侶同遊
2024年4月2日
讚好:整潔度、職員與服務和住宿狀況
Fantastic little beach area shaded from palm trees and palapas. Good rooms, clean, housekeeping available. Great spot walkable to town and restaurants. Wouldn’t advise paying for no refund transportation to/from airport with flight delays so prevalent these days.
Lindsay
於 2024 年 3 月住了 5 晚
8/10 不錯
Monique
2024年3月23日
Monique
於 2024 年 3 月住了 7 晚
8/10 不錯
Patrick J
2024年3月19日
讚好:整潔度、職員與服務和住宿狀況
Patrick J
於 2024 年 2 月住了 6 晚
8/10 不錯
Susan
2024年3月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Affordable break
We had a 7 night stay , was concerned after seeing a few reviews. Our room was clean , staff was great, older hotel but a gem . Great location and Enjoyed our beach stay , would book again , studio suite . Perfect and thanks again for the great stay ❤️
Susan
於 2024 年 3 月住了 7 晚
4/10 欠佳
Darla
2024年3月15日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Won’t stay here again
We stayed in the old part of hotel - room 114. Possibly the newer building would be better. We had one towel for 4 days 3 nights . Shower was in a Closet with wooden door and leaked water all over room- which was surprising any water got out as the shower barely trickled water. I can pee harder than that 😳 Couldn’t even rinse soap off- (by the way we had to go to grocery store and buy a bar of soap- so bring a bar …nothing is provided for shower. We did appreciate the 5L drinking water that was provided.
We never got maid service once so our bathroom trash was overflowing with toilet paper - as they don’t want you to flush it. A daily cleaning and empty of that trash would’ve been appreciated .
The beach was enjoyable and the pool at the other building seemed okay. About 60 % of beach chairs have backs that work - 40% broken.
The bed was very hard - enough to sleep a couple hours per night. And the curtains are very thin so outside lights shined in all night. Felt like daylight while trying to rest. Also, when using bathroom sink it leaks underneath so your feet will get soaking wet and floors slippery.
Reception staff was nice.
Won’t be back to stay here. We will come back to puerto Morelos as it was lovely. Quaint and clean town- nice locals- bikes to rent - snorkeling first class -