THE BEACH AND POOL AMMENITIES WERE REALLY DIRTY. BEACH WAS BROWN AND THE SMELL WAS TERRIBLE I COULD NOT ENJOY MY STAY
Bracha
2025 年 7 月入住 1 晚
10/10 超赞
Ahmed
与家人及幼儿出行, 与家人出行
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Perfection
Ahmed
2025 年 3 月入住 4 晚
10/10 超赞
Asila,Livermore
与家人出行
2025 年 6 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Five star Hotel amazing stay and the staff went above and beyond to make comfortable. They even did a surprise for our son‘s birthday will definitely come back. Only downside was the seaweed we couldn’t go into the ocean.
Asila
2025 年 6 月入住 5 晚
10/10 超赞
stefanie
与配偶出行
2025 年 6 月 19 日
满意:清洁度、服务设施、住宿条件和设施
The hotel is gorgeous. The staff and service was impeccable. The food was delicious.
I would give 10 stars if possible.
stefanie
2025 年 6 月入住 2 晚
10/10 超赞
Demira
与家人出行
2025 年 5 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was beautiful! The amenities and restaurants were top notch, but there are only three restaurants on site - one of which is very spendy so you’ll likely not dine there nightly…this leaves really two places for dinner if you’ll stay as long as we did (7 days).
Don’t let other reviews about the beach deter you, we loved the beach. The seaweed was there but not a big deal and the water was so nice and warm. We went daily :)
The staff were honestly the best part about the stay, they were some of the most (if not the most) accommodating group of people I’ve encountered at a hotel. The level of attention and enthusiasm during our stay was just incredible.
Thank you especially to Antonio the amazing bellman, Karen at the concierge, Patricia (Patty) out in the pool area and Irvin at Jao. You all went the extra mile always.
We appreciate you making our stay so enjoyable. Thank you!
Demira
2025 年 5 月入住 7 晚
10/10 超赞
Amy
与家人出行, 团体旅客
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great, except there was no shade at the pool unless you rented a cabana for $200. There was a ton of weeds on the beach. Beautiful property.
Amy
2025 年 4 月入住 3 晚
10/10 超赞
Jennifer
2025 年 4 月 12 日
Jennifer
2025 年 3 月入住 3 晚
10/10 超赞
David
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Property and staff are great but nothing around the hotel.
David
2025 年 3 月入住 4 晚
10/10 超赞
Maureen
2025 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Maureen
2025 年 3 月入住 7 晚
10/10 超赞
Christopher P,Oak Brook
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Can’t wait to go back
Christopher P
2025 年 3 月入住 4 晚
10/10 超赞
Ricardo
2025 年 3 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Ricardo
2025 年 3 月入住 3 晚
10/10 超赞
Sonny
2025 年 3 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sonny
2025 年 2 月入住 23 晚
8/10 还可以
Amaethyst
2025 年 3 月 17 日
Amaethyst
2025 年 3 月入住 6 晚
10/10 超赞
Marco
2025 年 3 月 17 日
Marco
2025 年 3 月入住 7 晚
10/10 超赞
Jacqueline
与家人出行
2025 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful , luxurious property and amazing pools.
Dinners were great with live music every night. Would go back again!
Jacqueline
2025 年 3 月入住 3 晚
10/10 超赞
James
2025 年 3 月 16 日
James
2025 年 2 月入住 2 晚
10/10 超赞
Monique
与配偶出行, 团体旅客
2025 年 3 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Transport must be set up days before or you may be late to event/excursion
Monique
2025 年 2 月入住 4 晚
10/10 超赞
George
与配偶出行
2025 年 3 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property is beautiful and we tried all the restaurants, presentation and food was exceptional. It’s quiet and a 20 minute cab ride into Cancun if you want to explore further. Our room faced the ocean as most of them are Ocean front. The rooms are well appointed and a large shower that opens up to a plunge pool.
It’s a very romantic hotel and we have stayed at many Waldorfs around the world, and we have never been disappointed.
I read reviews about how expensive the food was, which I found was reasonable for the quality and for the Waldorf.
The beach is walkable and the Ocean is not clear blue waters, but it’s private and the pools at the hotel make up for it.
We enjoyed our stay but if you want variety and more stimulation this may not be the place to stay. For us it was about tranquility, sun and just enjoying the luxury experience of the Waldorf.
George
2025 年 2 月入住 10 晚
10/10 超赞
David
与配偶出行
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
David
2025 年 2 月入住 5 晚
10/10 超赞
R M
2025 年 2 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
R M
2025 年 2 月入住 4 晚
10/10 超赞
Richard,New York
与家人出行
2025 年 2 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Richard
2025 年 2 月入住 4 晚
10/10 超赞
Jason
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Great spot
Jason
2025 年 2 月入住 3 晚
10/10 超赞
Priyanga
与家人出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It’s great for a short getaway
Priyanga
2025 年 2 月入住 4 晚
10/10 超赞
Gustavo
与配偶出行
2025 年 2 月 17 日
This was a great property staff was attentive resort was beautiful no complaint will defenitly return again