室外婚禮場地

坎昆溫德姆至尊全包度假村及別墅的評價

4 out of 5
坎昆溫德姆至尊全包度假村及別墅
Blvd. Kukulkan, L-48 KM. 16.5 M.53, Cancun, QROO

評價

8.2

很好

10 分評分,優異;2765 則評價中有 1373 則" "
8 分評分,不錯;2765 則評價中有 721 則" "
6 分評分,一般;2765 則評價中有 344 則" "
4 分評分,欠佳;2765 則評價中有 177 則" "
2 分評分,很差;2765 則評價中有 150 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Yumei

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is perfect
於 2023 年 12 月住了 5 晚
Wyndham Grand Cancún 於 2024年1月9日的回應
Dear YumeiI hope this message finds you well. I wanted to take a moment to thank you for sharing your experience at the Wyndham Grand Cancun. It's great to hear that you had a wonderful stay and that our team was able to exceed your expectations. At Wyndham Grand Cancun, we strive to provide exceptional service to all of our guests, and your feedback is essential to help us continue to improve. We appreciate your time and thank you for choosing to stay with us.Please don't hesitate to reach out if you have any further comments or questions. We hope to have the pleasure of welcoming you back soon.Best regards,Adrian IbarraGeneral Manager

2/10 很差

xiaohong

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
VERY BAD SERVICE!
於 2023 年 11 月住了 1 晚
Wyndham Grand Cancún 於 2023年12月5日的回應
Dear Xiaohong,Thank you for taking the time for ranking your stay at the hotel, but nevertheless we would like to know a little more about the points that did not reach your total satisfaction, in order to follow up with our staff and maintain the standards that characterize us. .I remain at your disposalAdrian IbarraGeneral manager

6/10 一般

Qin

於 2023 年 7 月住了 4 晚
Daniel Pantaleon 於 2023年7月29日的回應
Hi Qin,We wanna thank you for aking the time to rate us.Hope to see you soon.Regards

4/10 欠佳

TAKWING

多人同遊
不滿:職員與服務
房間饮料兩天才會补充一次。自助餐廳食品選擇少,只有早餐和晚餐。壽司吧只開下午。去完旅遊景點回來就沒有晚飯吃了。房間時有臭味,沖涼房排水不好。接送機服務好。总評很一般,只值二星旅遊酒店。
於 2022 年 4 月住了 5 晚
CS 於 2022年5月3日的回應
Dear TAKWING Thank you for taking the time to share with us your comments regarding your visit. We believe that your feedback and our guests' comments are of extreme importance as these help us to learn about our opportunity areas and address them timely to reduce their negative impact. We hope to have the opportunity to welcome you back in the future and regain your loyalty if you decide to give us that chance. Sincerely, Siomara Chavez

8/10 不錯

Hu

家人同遊
讚好:整潔度、職員與服務和設施服務
可能疫情 吃的不大好 没有什么活动
於 2021 年 12 月住了 10 晚
gm 於 2022年1月6日的回應
Dear Hu, Thank you for staying at Omni Cancun and for rating us. Your comments always help us to continue working hard to achieve your complete satisfaction. We hopre you come back and stay with us to continue creating memorable moments. Sincerely, Siomara Chavez

10/10 優異

Jiao

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
自助餐不是全天开放 多少有些不方便
於 2021 年 12 月住了 5 晚
gm 於 2022年1月4日的回應
Dear Jiac, Thank you very much for choosing Omni Cancun as your vacation spot and for taking your valuable to give us feedback. Your comments help us to keep working hard to achieve your complete satisfaction every time you stay with us. We hope you come back in the near future to your home away from home, Omni Cancun. Sincerely, Siomara Chavez

8/10 不錯

PAOLA ESTEFANIA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

10/10 優異

Karunaagaran

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I recently had the pleasure of staying at this exquisite resort, and I can't stop raving about it! From the moment we arrived, the staff made us feel like royalty with their warm hospitality and genuine friendliness. The food was not only delicious but also offered a fantastic variety to suit every taste bud. The highlight for me was definitely the pool area and beach. Both were impeccably maintained, providing a picturesque backdrop for relaxation and enjoyment. The beauty of the surroundings truly exceeded my expectations. Our villa was a haven of luxury, boasting stunning décor and all the amenities one could ask for. It was evident that attention to detail was a top priority, making our stay even more memorable. Overall, our experience was nothing short of exceptional. I can't wait to return and create more wonderful memories at this paradise on earth.
於 2024 年 4 月住了 3 晚

2/10 很差

Adelina

伴侶同遊
不滿:住宿狀況
Dining was poor stuff unprofessional and some of them rude and the beach is horrible.
於 2024 年 4 月住了 4 晚

4/10 欠佳

Fabricio

不滿:整潔度和職員與服務
於 2024 年 4 月住了 3 晚

10/10 優異

ATANASIO RAMON

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
...
於 2024 年 4 月住了 2 晚

10/10 優異

Steffania Katherine

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the staff: Bredy, Osman, Estefania, and David they all made my stay extremely special. They all worked in the restaurants Bredy and Osman at la Piña. Estefania at the bar area, and David at la vista. They are wonderful employees, and their customer service was outstanding
於 2024 年 4 月住了 5 晚

10/10 優異

José

伴侶同遊
讚好:設施服務
La atención en los restaurantes excelente muy buena limpieza de la instalación en general nos resultó un poco molesto la atención del bar del lobby muy pocas personas para atender en las mesas sobre todo en la noche
於 2024 年 4 月住了 4 晚

10/10 優異

Lindsay Elaine

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were all very very friendly and accommodating! I brought my child and every morning the staff would say hello and hug him! All of the restaurants are delicious! The pools are clean and fun!
於 2024 年 4 月住了 4 晚

10/10 優異

Rosemary

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cleanups everything
於 2024 年 4 月住了 3 晚

6/10 一般

JaeIn

讚好:整潔度、設施服務和住宿狀況
..
於 2024 年 4 月住了 2 晚

10/10 優異

Tyler

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

JESSIE (Newport)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We have stayed in Cancun many times at different hotels. The food was good here and service was great. GINO is amazing at his job and made us feel welcomed.
於 2024 年 4 月住了 4 晚

8/10 不錯

Mel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff overall was very helpful and friendly. The only exception was the managers for the time share presentation. She became rude when we would not agree to purchase the time share. Bar staff, waiters and support staff was excellent. The location is good and are the amenities. Restaurants are generally good.
於 2024 年 4 月住了 5 晚

8/10 不錯

Sophie

伴侶同遊
讚好:整潔度、職員與服務和設施服務
We had a lovely stay the beach across was beautiful and pools/entertainment good. Only criticism is the sound walls are very thin so some sleepless nights if you have noisy neighbours
於 2024 年 4 月住了 5 晚

6/10 一般

Piyal

親子同遊
讚好:整潔度和住宿狀況
Very few options for people with vegetarian diet. Some extra charges are required for certain drinks/food which is not mentioned anywhere.
於 2024 年 4 月住了 5 晚

8/10 不錯

Colleen

家人同遊
讚好:設施服務和住宿狀況
Overall, this hotel is worth the price. The food was not great (lack of flavor, not gross). The drinks were wonderful. The male employees were friendly, but the female employees were rude. As an Expedia VIP, my room was upgraded and that was AMAZING! Great ocean views!
於 2024 年 4 月住了 4 晚

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 2 晚

10/10 優異

Clint

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the view!
於 2024 年 4 月住了 5 晚

10/10 優異

Julia

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful ocean views and a very nice room. Friendly staff and so helpful. Had a great experience here.
於 2024 年 4 月住了 3 晚

8/10 不錯

Edwin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Di

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 7 晚

8/10 不錯

Sonya L

伴侶同遊
讚好:設施服務和住宿狀況
It was good.
於 2024 年 4 月住了 4 晚

10/10 優異

Vanessa Rubina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing resort 10/10

10/10 優異

Taylor

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property is always amazing for us!
於 2024 年 4 月住了 5 晚

8/10 不錯

Alexander

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Resort was amazing! Staff that blew us way with their service, Noe, Carlos and Nohemí were courteous and the food was very delicious!
於 2024 年 4 月住了 6 晚

8/10 不錯

Claudia Cristina Oliveira

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful Hotel, big,nice pools, the food was good especially the breakfast. In general it is a great place to stay. The only thing I didn't like is that the personnel in the hotel asked too many personal questions, such as: "Do you have kids? Why not? " Do you work? What do you do? I felt uncomfortable answering so many personal questions.
於 2024 年 4 月住了 6 晚

10/10 優異

Jacob

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 6 晚

10/10 優異

Rajesh

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent place!
於 2024 年 4 月住了 4 晚
Wyndham Grand Cancún 於 2024年4月27日的回應
Dear Rajesh!Thank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.I am particularly pleased that you found an excellent place for your vacation. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best regards!

4/10 欠佳

Diamille

親子同遊
不滿:整潔度和設施服務
We booked this resort bc of the villa and because it states that kids stay free on the property description on Expedia. That is not true. There is a charge for each kid based on their ages per day. Also, the villas need an update badly. Our villa had an old smell, discolorations in the wood, the plugged holes and did not further repair them, our mini split was leaking water down to an electrical outlet were the tv was plugged up, and the bathtub faucet was broken and water leaked all over the bathroom floor when running water for my children to bath. The property was not quick about fixing any of the issues. We had to call back twice hrs apart before anyone came for the tub and ac issues. We had 3 upstairs balconies none of which had chairs. We asked for chairs for them and was told they don't know if they have chairs. We called back and someone else said oh we do we will bring them. We had to call back again for the chairs. Also, their is a 5 dollar delivery fee for every time you order the ALL INCLUSIVE room service. This is the first time I have ever encountered that. 5 dollars isn't that big of a deal but for EVERY order and this information isn't disclosed until you check in which is very deceptive. Some of the staff were incredibly rude bc they were busy and looked to be understaffed. We would not stay here again. Even though the villa is spacious!
於 2024 年 4 月住了 3 晚

8/10 不錯

André

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 14 晚

10/10 優異

Jennifer

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property has the best staff. They truly make your vacation memorable. The food is good, there are fun shows in the evenings and a duo plays in the lobby bar every night. It’s not a party atmosphere and is a smaller property. We appreciate both of those things. They just opened up a separate kid’s area and it’s beautiful.
於 2024 年 4 月住了 5 晚
Wyndham Grand Cancún 於 2024年4月27日的回應
Dear JenniferThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a vacation memorable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best Regards!

6/10 一般

Oxana (Palm Harbor)

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
The beach is the most great part.
於 2024 年 4 月住了 1 晚
Wyndham Grand Cancún 於 2024年4月26日的回應
Thank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas.

10/10 優異

Noemi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a pleasant hotel. I didn't know what's to expect but it was an amazing experience. We came down for spring break for a few days and the staff was amazing. From breakfast (the Paloma) Carlos aka Carlitos was always happy to see us to the Sushi Bar with Manual. He had some amazing special drinks! The entertainment and games was a great way to spend a day at the main pool (Luis and Paola from entertainment team what a fun bunch)! Rooms are spacious and clean. View from all points of the hotel is amazing. Highly recommend this hotel! Thank you for a great stay Wyndham!
於 2024 年 4 月住了 4 晚

10/10 優異

Lyubov Mykolayivna

多人同遊
讚好:整潔度、設施服務和住宿狀況
Great hotel for a good deal! Quite and just enough to take a break from life and enjoy! It’s not extremely luxury, but if you are looking forward to enjoying the beach and have some food it’s a perfect place. Smaller than some hotels, but it give a bit of privacy feeling that I’ve enjoyed. Thanks ( Lois front desk needs to be better at a customer service, the rest of Staff is wonderful) Italian restaurant is the best 🎉
於 2024 年 4 月住了 3 晚
Daniel P 於 2024年4月26日的回應
Hi Lyubov,Thank you for your kind words about your recent stay with us. We're thrilled to hear that you found our hotel to be a great deal and a perfect place to take a break and enjoy some relaxation.We're glad that you appreciated the quieter atmosphere and the sense of privacy that our smaller size provides. It's wonderful to know that you enjoyed the beach and dining options during your time with us, particularly the Italian restaurant!We're grateful for your feedback regarding Lois at the front desk. Rest assured, we will address this internally to ensure that we continue to provide excellent customer service across all areas of our hotel.We look forward to welcoming you back for another fantastic stay in the future.Regards

4/10 欠佳

Melina Maricela

家人同遊
不滿:設施服務
No good organization
於 2024 年 4 月住了 3 晚
Wyndham Grand Cancún 於 2024年4月26日的回應
Dear MelinaThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we don't meet your expectations, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wyndham Grand, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and we hope that you will allow us to better serve you in the future.Best regards!

10/10 優異

Alseny Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Wyndham Grand Cancún 於 2024年4月26日的回應
Dear AlsenyThank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.

8/10 不錯

Emily (calgary)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful beach, good food, and great service! It’s a beautiful resort with something for everyone.
於 2024 年 4 月住了 6 晚
Daniel P 於 2024年4月25日的回應
Hi Emily,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our beautiful beach, delicious food, and excellent service during your stay. It's fantastic to know that our resort had something for everyone to enjoy.We appreciate your kind words and hope to welcome you back for another memorable experience in the near future.Warm regards,

6/10 一般

sunil

伴侶同遊
讚好:職員與服務
Beautiful resort general area v clean staff v hospitable great accessibility to the blue waters & great pools food was 3 stars for buffet restaurant lunch & dinner menu was better pools open only until 7 pm which was not good room & hallway had a damp smell few shows which were good will try other resorts next time cud have been better food for the price we paid
於 2024 年 4 月住了 7 晚
Daniel P 於 2024年4月25日的回應
Hi Sunil,Thank you for sharing your experience with us. We're thrilled to hear that you found our resort beautiful and our staff hospitable, and that you enjoyed the accessibility to the beach and pools.We appreciate your feedback regarding the food options and pool hours. Rest assured, we will share your comments with our team to ensure we continue to improve and enhance our offerings.We hope to have the opportunity to welcome you back in the future for an even better experience.Best regards,

10/10 優異

Peyton

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at the Wyndham Grand Cancun last week, and we absolutely loved it! Everyone was so kind and friendly! I would recommend this resort to everyone! The dining options were fantastic (Our favorite was Da Vinci), but they were all great. All of the bars were great also! Orlando, in the lobby bar was great! If you need a craft cocktail, he’s the guy to go see. And Manuel at Kuku’s bar was great also! Anytime we were getting low on our drinks he would have another drink for us without us asking him. Great service all around from this resort and we will definitely be coming back every year!
於 2024 年 4 月住了 6 晚
Daniel P 於 2024年4月26日的回應
Hi Peyton,Thank you for choosing to stay with us at Wyndham Grand Cancun and for sharing your wonderful feedback! We're thrilled to hear that you had such an enjoyable experience during your stay.It's fantastic to know that you found our team to be kind and friendly, and we're delighted that you would recommend our resort to everyone. We're especially pleased to hear that you loved our dining options, with Da Vinci being your favorite. We'll be sure to pass along your compliments to our culinary team!We're also glad that you had a great time at our bars and received exceptional service from Orlando at the lobby bar and Manuel at Kuku's bar. They will be thrilled to hear your kind words!Thank you for your glowing review, and we look forward to welcoming you back for another wonderful stay next year!Warm regards,

8/10 不錯

Richard Eric (angleton)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Laid back family atmosphere. Beach was beautiful. Staff was attentive. Food was decent in line with other similarly priced resorts.
於 2024 年 4 月住了 3 晚
Daniel P 於 2024年4月25日的回應
Hi Richard Eric, Thank you for your review! We're delighted to hear that you enjoyed the laid-back family atmosphere, beautiful beach, attentive staff, and decent food offerings during your stay with us.It's our aim to provide a relaxing and enjoyable experience for all our guests, and we're pleased to know that we were able to meet your expectations.We look forward to welcoming you and your family back for another memorable stay in the future.Best regards,

10/10 優異

Amanda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing. Everyone is nice and always willing to go above and beyond to make sure you enjoy your self. We enjoyed our stay and had a great time.
於 2024 年 4 月住了 2 晚
Daniel P 於 2024年4月25日的回應
Dear Amanda,Thank you so much for your kind words! We're thrilled to hear that our staff went above and beyond to ensure you had a wonderful stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and it's fantastic to know that we succeeded during your visit.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,

10/10 優異

Delyana

親子同遊, 多人同遊
讚好:職員與服務、設施服務和住宿狀況
Excellent as always!
於 2024 年 4 月住了 6 晚
Wyndham Grand Cancún 於 2024年4月26日的回應
Thank you for taking the time to tell us about your experience at Wyndham Grand Cancun All Inclusive Resort & Villas. It is always a pleasure to receive positive feedback.I am particularly pleased that you found excellent your stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best regards!

10/10 優異

Pushp Adevi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I am vegetarian I did not have to worry about my food Lots of variables at different eating places Thank you
於 2024 年 4 月住了 4 晚
Daniel P 於 2024年4月25日的回應
Dear Pushp Adevi,We're delighted to hear that you had a positive experience with the food options as a vegetarian guest. Providing diverse and satisfying dining choices is important to us, and we're glad we could meet your dietary needs during your stay. Thank you for your feedback, and we hope to welcome you back soon for another enjoyable visit.Best Regards