室外泳池、暖水池；泳池傘、躺椅
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克利奎黑石山旅館的評價

4 out of 5
克利奎黑石山旅館
170 Kananaskis way, Canmore, AB

評價

9.6

完美

10 分評分，優異；1008 則評價中有 796 則" "
8 分評分，不錯；1008 則評價中有 165 則" "
6 分評分，一般；1008 則評價中有 30 則" "
4 分評分，欠佳；1008 則評價中有 9 則" "
2 分評分，很差；1008 則評價中有 8 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Choi Shan

於 2024 年 2 月住了 2 晚
Alyssa- Guest Service Agent 於 2024年3月20日的回應
Thank you for you review! We are glad you enjoyed your stay with us.

10/10 優異

TSZ MAN

家人同遊, 親子同遊
讚好：整潔度、職員與服務和住宿狀況
好舒適，很滿意，睡床滿分，環境一流，可以好好放鬆一下
於 2023 年 5 月住了 1 晚
Guest Services 於 2023年5月26日的回應
Good evening,Thank you for your feedback. We hope to have you stay here again.Kind regards,

10/10 優異

Alicia

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our 4 nights stay in Blackstone. The room is clean and amenities more than adequate. Our room is being tidied up each day and everything was working well. The kitchen equipment were really good quality and high end products. Thank you for the wonderful stay.
於 2024 年 4 月住了 4 晚

10/10 優異

Elakkiyan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 5 月住了 1 晚

10/10 優異

Siyuan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Paid for an upgrade to suite. Didn’t disappoint me! The room was really nice and the hotel are located in a quiet area
於 2024 年 4 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年5月2日的回應
Hello Siyuan,thank you very much for taking the time to review your stay with us!Happy to hear you had a great stay!Best Regards,

8/10 不錯

Susan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only think was there was no parking this trip because the street had no parking due to cleaning and there parkade was closed for cleaning and they also were cleaning dry ducts so they could enter the unit at anytime if you were in or not.
於 2024 年 4 月住了 3 晚
Marketa Guest Services Supervisor 於 2024年5月2日的回應
Hello Susan,thank you very much for taking the time to review your stay with us. We do apologise for the inconvenience!Best Regards,

8/10 不錯

Cameron

讚好：整潔度和住宿狀況
Excellent hotel no complaints at all, good springtime pricing. Only issue is hotel tried to charge more to check in at 2pm instead of 4pm and I paid enough not to have to pay more. Tue front desk was quite taken aback that I did not want to pay an up charge to check in a bit early.
於 2024 年 4 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年5月2日的回應
Hello Cameron,Thank you for your feedback and for choosing to stay at our hotel.We are glad to hear that you enjoyed your overall experience with us.We apologize for any confusion caused by the new policy regarding early check-in fees.We will make sure to communicate this clearly to all guests moving forward to avoid any surprises.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.Best Regards

8/10 不錯

Lilibeth

讚好：住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年5月1日的回應
Thank you for taking the time to leave us a review Lilibeth. We appreciate your feedback, and hope to welcome you back again in the future.

10/10 優異

Frank

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月29日的回應
Thank you for taking the time to leave us a review! We are so happy you enjoyed your stay and hope to welcome you back again.

10/10 優異

Omar

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Marketa Guest Services Supervisor 於 2024年4月30日的回應
Hello Omar,Thank you very much for taking the time to review your stay with us.

10/10 優異

Robert (winnipeg)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Emma - Guest Services Agent 於 2024年4月29日的回應
Thank you for your excellent review Robert. We are delighted to hear you enjoyed your stay and we hope to welcome you back again in the future!

10/10 優異

Andrea

多人同遊
Room was great and staff were lovely
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年5月1日的回應
Thank you for your excellent review Andrea! We appreciate your feedback and hope to welcome you back again in the future.

10/10 優異

Devlin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月28日的回應
Thank you for your excellent review Devlin! We appreciate your feedback and hope to welcome you back again.

8/10 不錯

Ryan

家人同遊
讚好：設施服務和住宿狀況
Good option in Canmore. Oversized parking an issue
於 2024 年 4 月住了 1 晚
Thalia-Guest services supervisor 於 2024年4月28日的回應
Good morning,Thankyou for leaving us a review! Your feedback is important to us!Kind regards,

8/10 不錯

Barbara

多人同遊
讚好：整潔度、設施服務和住宿狀況
Four ladies spent one day at the Blackstone. It was a lovely property. We went there specifically for their spa. Verde Spa is amazing. However, the morning we were leaving we asked for a late check out because our spa appointment ran over the checkout time. The hotel had lots of vacancy and was definitely not full. We were told we could only have a late checkout if we paid an additional $29.95, for 2 hours extra. We were very disappointed with this response.
於 2024 年 4 月住了 1 晚
Thalia-Guest services supervisor 於 2024年4月28日的回應
Thank you for providing feedback on your recent stay at the Blackstone. It's great to hear that you enjoyed your time at the property and had a positive experience at the Verde Spa. However, I understand your disappointment with the hotel's policy regarding late checkouts, especially considering the circumstances. Your feedback will be valuable for the hotel to improve the overall guest experience.Kind regards,

10/10 優異

Natalie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Thalia- Guest Services Supervisor 於 2024年4月28日的回應
Good morning,Thank you so much for your posistive review! We are so pleased that you had a wonderful stay with us! Please come stay again soon!Kind regards,Thalia

10/10 優異

Shawn (Edmonton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed in the two bedroom suite. Great room size for the price. Outdoor pool was heated and great. Walking distance to two cafes and some restaurants.
於 2024 年 4 月住了 3 晚
Emma - Guest Services Agent 於 2024年4月27日的回應
Thank you for taking the time to leave us a review Shawn! We appreciate your feedback and hope to welcome you back again.

10/10 優異

Kim

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room - with a great view - located in a very convenient location, free parking - absolutely would stay again.
於 2024 年 4 月住了 2 晚
Emma - Guest Services Agent 於 2024年4月27日的回應
Thank you for your excellent review Kim! We are thrilled that you had such a great time here. We look forward to welcoming you back again!

10/10 優異

Cindy

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
Emma - Guest Services Agent 於 2024年4月27日的回應
Thank you for the excellent review Cindy! We appreciate your feedback and hope to welcome you back again.

8/10 不錯

Garry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Canmore is a lovely setting. We stayed there on our way out to BC, and then two nights later on our way back. Enjoyed both stays, but felt that the mattresses were due to be changed out. They were wore out.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Thank you for taking the time to leave a review of your recent stays at our hotel in Canmore. We are pleased to hear that you enjoyed both visits. Your feedback about the mattresses has been noted, and we will make sure to address this with our Housekeeping and maintenance team to ensure the highest level of comfort for our guests. We look forward to welcoming you back in the future for another enjoyable stay.

8/10 不錯

Noriko

讚好：整潔度、職員與服務和住宿狀況
Great property for a decent price
於 2024 年 4 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年4月23日的回應
Hello Noriko, Thank you for taking the time to review your stay with us. Happy to hear you had a great time!

10/10 優異

Penny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was our third time staying at the Blackstone Mountain. We very much enjoy the property as a whole! We love having a bit of living space separate from the bedroom and a full kitchen cuts down on eating out costs. That said, there are so many great places to eat within walking distance! The pool and hot tubs are always clean and you can't beat the view! We did not use them but there are also BBQs and fire tables for people to use down in the pool area. We also appreciated the free underground parking with a car washing stall and a Tesla charger! We drive a Tesla so it was amazing to be able to charge the car there! We will definitely stay here again!
於 2024 年 4 月住了 4 晚
Marketa Guest Services Supervisor 於 2024年4月22日的回應
Good afternoon Penny,It is amazing to hear you had such a great stay with us! We are looking forward to welcome you soon here at Blackstone Mountaine Lodge!Warm regards

10/10 優異

Meg

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
In room amenities are great and LOVE the setup of the condo style!
於 2024 年 4 月住了 2 晚
Emma - Guest Services Agent 於 2024年4月22日的回應
Thank you for your excellent review Meg! We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 優異

Nehama

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent!
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月21日的回應
Thank you for your excellent review. We appreciate your feedback and hope to welcome you back again in the future!

10/10 優異

Ken (Calgary)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great check in experience and the room and views were beyond our expectations.
於 2024 年 4 月住了 3 晚
Emma - Guest Services Agent 於 2024年4月17日的回應
Thank you for your excellent review Ken. We are so pleased that you enjoyed your experience and we exceeded your expectiations! We look forward to welcoming you back again in the future.

10/10 優異

Chris

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月17日的回應
Thank you for taking the time to leave us an excellent review. We are so happy you enjoyed your stay and hope to welcome you back again!

10/10 優異

Jeremy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very friendly and helpful. Facilities were clean and well maintained. Nice convenient location to walking trails into downtown.
於 2024 年 4 月住了 2 晚
Marketa Guest Services Supervisor 於 2024年4月16日的回應
Good morning Jeremy,thank you very much for taking the time to review the stay with us. We are very happy you did enjoy your stay.Kind regards

10/10 優異

Bart

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property & professional staff. Walkable to Canmore centre.
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月16日的回應
Thank you for your excellent review Bart. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 優異

Tuan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent place and customer services
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月16日的回應
Thank you for your excellent review Tuan. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

10/10 優異

Michael (Edmonton)

讚好：整潔度、職員與服務和住宿狀況
We always experience an enjoyable time while staying at this property. Great value and very spacious
於 2024 年 4 月住了 2 晚
Emma - Guest Services Agent 於 2024年4月16日的回應
Thank you for your excellent review Michael. We are so happy you enjoyed your stay and hope to welcome you back again in the future.

8/10 不錯

Donna

家人同遊
讚好：整潔度、職員與服務和設施服務
Repairman working on the pool so was noisy.
於 2024 年 4 月住了 2 晚
Marketa Guest Services Supervisor 於 2024年4月11日的回應
Good afternoon, Donna,thank you for taking the time to review your stay with us. We do apologise for the inconvenience. Kind regards,

10/10 優異

Robert (Calgary)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great value, quiet and convenient access to downtown. Would stay here again.
於 2024 年 4 月住了 2 晚
Emma - Guest Services Agent 於 2024年4月10日的回應
Thank you for your excellent review Robert! We are so happy you enjoyed your stay and hope to welcome you back again.

10/10 優異

Jeffrey

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Only downside was the pool was closed due to maintenance. Staff were great and place was better than expected. Great views!
於 2024 年 4 月住了 2 晚
Marketa Guest Services Supervisor 於 2024年4月11日的回應
Good afternoon Jeffrey,Thank you for taking the time to review your stay with us. We are happy to hear you enjoyed your stay and we do apologise for the inconvenience.

6/10 一般

Darren (Spruce Grove)

伴侶同遊
讚好：整潔度
Scenery is spectacular. Hotel has some nice amenities (car wash in the underground parking area was appreciated).
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月9日的回應
Thank you for taking the time to leave us a reivew Darren. We are glad you enjoyed our amenities and car wash! We hope to welcome you again in the future.

10/10 優異

SHIXIANG

於 2024 年 4 月住了 3 晚
Thalia- Guest Services Supervisor 於 2024年4月28日的回應
Good morning,Thank you so much for your posistive review! We are so pleased that you had a wonderful stay with us! Please come stay again soon!Kind regards,Thalia

10/10 優異

Nick

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and comfortable!
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月9日的回應
Thank you for your review Nick. We are so happy you enjoyed your stay and look foward to welcoming you back!

10/10 優異

John

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great views with a lovely kitchen and walkable to restaurants and grocery. Stayed here the last two years and will be back again next year.
於 2024 年 3 月住了 6 晚
Emma - Guest Services Agent 於 2024年4月7日的回應
Thank you for your review John! We are so happy you enjoyed your stay and look forward to welcoming you back again next year.

10/10 優異

Larry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Emma - Guest Services Agent 於 2024年4月9日的回應
Thank you for your excellent review Larry. We appreciate your feedback and hope to welcome you back again!

10/10 優異

Corinne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This Blackstone mountain lodge was awesome! The staff was very accommodating, Emma our customer service representative was so good and so friendly. We enjoyed our stay and will go back to stay again.
於 2024 年 4 月住了 2 晚
Alyssa- Guest Service Agent 於 2024年4月5日的回應
Thank you for your review! We are glad you enjoyed your stay! Emma will be happy to know she was good and friendly!

10/10 優異

Angela (Fort Mackay)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the heated outdoor pools, clean and spacious rooms, grills, will return.
於 2024 年 4 月住了 2 晚
Marketa Guest Services Supervisor 於 2024年4月4日的回應
Good afternoon, Angela,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 優異

Carmelina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great clean l wish they had a restaurant in the restaurant.
於 2024 年 3 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年4月4日的回應
Good afternoon, Carmelina,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 優異

Brent

讚好：整潔度、職員與服務和住宿狀況
Was nice
於 2024 年 4 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年4月4日的回應
Good afternoon, Brent,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 優異

Alison

於 2024 年 4 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年4月23日的回應
Hello Alison,Happy to hear you had a great time!

8/10 不錯

Bre

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Marketa Guest Services Supervisor 於 2024年4月4日的回應
Good afternoon, Bre,Thank you very much for taking the time to leave us a review we really appreciate your feedback. We are happy to hear you enjoyed your stay with us.We hope to welcome you back again soon!Kind regards,

10/10 優異

Pearl (Winnipeg)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay, beautiful room we got a free upgrade. Nice warm outdoor pool and hottubs some people stayed in the hot tubs for hours during the evening it was packed so we didnt get to go in until the morning.
於 2024 年 3 月住了 1 晚
Alyssa- Guest Service Agent 於 2024年4月3日的回應
Thank you for your review! We are glad you enjoyed your stay!

8/10 不錯

qianru

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hot tubs are small and crowded all the time
於 2024 年 3 月住了 2 晚
Alyssa- Guest Service Agent 於 2024年4月3日的回應
Thank you for your review! We are glad you enjoyed your stay!

8/10 不錯

Gregory

讚好：住宿狀況
Friendly staff, had an Easter Egg hunt for the kids on Easter Sunday. Street is narrow to drive down with the vehicles parked on both sides. No restaurant but a few close by to walk to and the suites with kitchens are fully equipped
於 2024 年 3 月住了 2 晚
Alyssa- Guest Service Agent 於 2024年4月3日的回應
Thank you for your review! We are glad you enjoyed your stay!

10/10 優異

Mike

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was perfect for my family
於 2024 年 3 月住了 2 晚
Alyssa- Guest Service Agent 於 2024年4月3日的回應
Thank you for your review! We are glad you enjoyed your stay!

10/10 優異

Luba

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay as a couple or with kids. Spacious and clean
於 2024 年 3 月住了 4 晚
Alyssa- Guest Service Agent 於 2024年4月3日的回應
Thank you for your review! We are glad you enjoyed your stay!

10/10 優異

Adam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was an enjoyable stay, staff all very friendly adn helpful. One minor criticism though - the paper products in the room (toilet paper, facial tissues and paper towels) were all very low quality. It would be nice if those items were at the same level of quality as the res t of the property.
於 2024 年 3 月住了 3 晚
Thalia- Guest Services Supervisor 於 2024年3月30日的回應
Good afternoon,Thank you for leaving us a review; your feedback is very important to us and we will make sure that this is passed on to management.Kind regards,