大堂

波卡泰拉旅館及滑水道的評價

2.5 out of 5
波卡泰拉旅館及滑水道
1725 Mountain Ave, Canmore, AB

評價

9.2

卓越

10 分評分,優異;2768 則評價中有 1824 則" "
8 分評分,不錯;2768 則評價中有 700 則" "
6 分評分,一般;2768 則評價中有 162 則" "
4 分評分,欠佳;2768 則評價中有 52 則" "
2 分評分,很差;2768 則評價中有 30 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Danny

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
性價比高,整體滿意。
於 2024 年 3 月住了 2 晚
BWP FOM 於 2024年3月24日的回應
Danny, thank you for taking a moment to share your experience at Pocaterra Inn and Waterslide. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

4/10 欠佳

yujie

家人同遊
不滿:住宿狀況和客房舒適度
於 2023 年 1 月住了 2 晚
BWP GM 於 2023年1月11日的回應
Thanks for taking the time to rate your recent stay with us Yujie. However without detail we are unable to see where we fell short of your expectations. We would very much like to learn more; please call the hotel directly and ask to speak with the general manager.

8/10 不錯

BING

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚
BWP FOM 於 2022年4月9日的回應
Thank you for giving us a wonderful rating. We really appreciate it.

8/10 不錯

Wen-Sheng

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
BWP GM 於 2021年9月17日的回應
Thanks for the great rating Wen-Sheng I am pleased to see that you enjoyed our hotel.

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
BWP GM 於 2021年9月8日的回應
Thanks for taking the time to rate your recent stay with us. I am pleased to see that you enjoyed our hotel.

10/10 優異

simone (Cochrane)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pool area was great, especially liked that the pool was not cold. Breakfast was ok, food could have been hotter.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年5月1日的回應
Thanks for your review and five star rating Simone.

10/10 優異

Chris

讚好:整潔度、職員與服務、設施服務和住宿狀況
😎
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年5月1日的回應
Thanks for the five star rating Chris.

10/10 優異

Gerald

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and very accommodating to families.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年5月1日的回應
Thanks for your review and five star rating Gerald.

10/10 優異

Jenet (Leduc County)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年5月1日的回應
Thanks for the five star rating Jenet.

10/10 優異

Julie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年5月1日的回應
Thanks for the five star rating Julie.

8/10 不錯

Brian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very limited parking.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月30日的回應
Thanks for reviewing your recent stay with us Brian. When our hotel is operating at maximum capacity parking can become tight. Our front desk team are always able to find a spot for guests though.

10/10 優異

Yasmin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年5月1日的回應
Thanks for the five star rating Yasmin.

8/10 不錯

Thomas

讚好:整潔度
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年5月1日的回應
Thanks for rating your recent stay with us Thomas.

10/10 優異

Neil

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not enough parking
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月28日的回應
Thank you for your review Neil. I'm sorry to hear about the parking. Sometimes guests bringing two or more cars.

10/10 優異

Brian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月30日的回應
Thanks for the five star rating Brian.

10/10 優異

Kayla

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great place to stay. Everything has been renovated and it’s very clean. We got upgraded for free and it was amazing! Definitely will be back!
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月28日的回應
Thank you for taking a moment to share your experience at our hotel Kayla. We’re proud to deliver great value to our guest. We hope you’ll visit us again soon.

8/10 不錯

Dorota

讚好:整潔度、職員與服務和住宿狀況
The property is excellent when you travel with kids. The access to the pool and water slide adds extra points. We were able to check in sooner, too, which again is very convenient with kids.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月28日的回應
Thank you for providing feedback on your recent experience at our hotel Dorota. I am pleased that you enjoyed your stay at our hotel.

10/10 優異

Lubna (Edmonton)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had requested an early check in and we were able to get our room by 1pm. The pool was absolutely amazing. My kids loved the slide. The free cookies in the evening were also welcome. Breakfast was pretty wholesome. They even had gluten and dairy free options. The staff was very friendly and courteous. The only draw back was that the wifi wasnt the best. Also if they add a fresh egg/omlete station that would be even better. We will definitely be coming back!
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月28日的回應
Lubna, thank you for providing feedback on your recent experience at our hotel. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

10/10 優異

Lewis

讚好:整潔度、職員與服務和設施服務
Staff were all great, room was clean except heat registers were not. Bed was comfy but couches and chairs in room are beyond use and should be discarded.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月28日的回應
Thank you for providing feedback on your recent experience at Pocaterra Inn and Waterslide Lewis. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

6/10 一般

Jacquie

親子同遊
讚好:職員與服務和設施服務
不滿:整潔度
There was mild growing on the pull out bed mattress. We called the front desk and they changed our room but couldn’t offer us the same type of room and got us a cot instead. The complementary breakfast was nice and they even had gluten free options. The hotel is close to the train tracks and it can be quite noisy at night. We enjoyed the pool and waterslide and loved that it was warm.
於 2024 年 4 月住了 2 晚
BWP FOM 於 2024年4月27日的回應
Thank you for your review Jacquie. I am sorry to hear about the couch otherwise I am glad that you enjoyed your stay at our hotel.

10/10 優異

Lewis

讚好:整潔度、職員與服務和住宿狀況
Spacious rooms, clean, freindly staff
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月27日的回應
Thank you so much for taking the time to leave an excellent rating Lewis. We really appreciate your business. Please let us know what we can do for you in the future.

10/10 優異

Lyle

Friendly staff, awesome breakfast!
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月27日的回應
Thank you for your review Lyle. We will share this with the team to let them know how we are doing.

10/10 優異

Jolynn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Soft towels, hot water, excellent breakfast.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月27日的回應
Thank you for providing feedback on your recent experience at our hotel Jolynn. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.

6/10 一般

Jency Varghese

家人同遊
讚好:職員與服務
不滿:住宿狀況
I went with my 3 kids and we had a good time at the pool. Hot tub needs a cleaning or revamp. Breakfast was okay and included in the price. Breakfast staff was friendly. The room and it's cleanliness was average. It was sufficient for us to sleep at night and explore Canmore. Property condition and facility would definitely need improvement or an upgrade. For the price of 111$ per night, it was worth it for the price. We went in an off season time, so we got parking easily. Our remote and TV was not configured very well which we informed front desk and someone was sent but they could not figure it out either. But we figured out to watch TV around the problem. The bed metal frame has something sticking out near to the headboard and my toddler would accidentally scratch himself on it. Maybe cover that area. I use a sock to cover the metal part. Staff and service was good. Overall we had a good time and we would go there again during off season.
於 2024 年 4 月住了 2 晚
BWP FOM 於 2024年4月27日的回應
Thank you for your wonderful review Jency Varghese. I am sorry to hear about the bed frame metal sticking out. I have sent the maintenance to fix the issue. However, I am still grateful that you enjoyed your stay and wanted to come back again. Please let me know what can I do for you on your next visit.

8/10 不錯

Genelyn

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this place . Will back for sure.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月27日的回應
Thanks so much for sharing your experience with us Genelyn. We hope to see you again soon.

10/10 優異

Cahlyn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really appreciated the use of local, natural body care products by Rocky Mountain Soap company in the room. Pool was great. Breakfast was lovely.
於 2024 年 4 月住了 2 晚
BWP FOM 於 2024年4月27日的回應
Cahlyn, thank you for taking a moment to share your experience at Pocaterra Inn and Waterslide. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

10/10 優異

Jesse

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, would stay again!
於 2024 年 4 月住了 5 晚
BWP FOM 於 2024年4月27日的回應
Many thanks for the 5-star rating Jesse. If there’s anything we can do to improve our offering, please let us know.

8/10 不錯

Gail

讚好:職員與服務、設施服務和住宿狀況
Friendly staff. Room spacious . Hot water right away in taps. Water slide looks well enjoyed
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月27日的回應
Thanks for your review Gail. I am glad you enjoyed your stay at our hotel. I am sending the maintenance to fix the faucet valve to avoid the issue again.

8/10 不錯

Neil

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
BWP FOM 於 2024年4月27日的回應
Thank you for sharing a great rating Neil. Have a wonderful day.

8/10 不錯

Danielle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to everything . Nice rooms. Limited parking
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年4月26日的回應
Thanks for reviewing your recent stay with us Danielle.

10/10 優異

SONJA

讚好:整潔度、職員與服務、設施服務和住宿狀況
Have an option to help the environment by not replacing towels everyday
於 2024 年 4 月住了 4 晚
BWP GM 於 2024年4月26日的回應
Thanks for the review and five star rating SONJA.

10/10 優異

Sumit

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was nice . no complaints
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月26日的回應
Thanks for the review and five star rating Sumit.

10/10 優異

Eileen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked it all. The breakfast, the pool and the room.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月25日的回應
Thanks for your review and five star rating Eileen. I am pleased to see that you enjoyed our hotel.

10/10 優異

Lisa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds were comfy and the room was in good condition. Breakfast was good too!
於 2024 年 4 月住了 2 晚
BWP FOM 於 2024年4月28日的回應
Lisa, thank you for taking a moment to share your experience at Pocaterra Inn and Waterslide. We are so pleased to hear you found our hotel to your liking. We look forward to welcoming you back again soon.

8/10 不錯

Lyn

家人同遊
讚好:整潔度、職員與服務和住宿狀況
We always love coming to this hotel. The staff are very friendly and the breakfast is superb. The rooms are always clean and we really enjoyed having a room on the main floor. Was kinda sad though how we asked if we could have the lawn chairs on our balcony so we could sit but as the day went on we saw that every other balcony got them but we didn’t, felt intentional. Would have liked to have sat on our balcony. Other than that our stay was very nice.
於 2024 年 4 月住了 3 晚
BWP GM 於 2024年4月25日的回應
Thanks for your review and valued feedback Lyn. Over the past week we have been transitioning from winter to summer at the hotel and this includes putting out balcony furniture. It is a lot of work and takes a few days to complete. I am sorry that you specifically requested chairs and they did not arrive. I am happy to say all of our balconies are now complete with tables and chairs.

10/10 優異

Hee Yeon

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月26日的回應
Thanks for the five star rating Hee Yeon.

10/10 優異

Charmagne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年4月25日的回應
Thanks for the five star rating Charmagne.

10/10 優異

Bodour

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
First time in Canmore with my kids, its definitely good for family, kids loved the swimming pool and the slide, hope they make breakfast more flexible with options and different from day to day! Other than that! I would comeback to it again definitely! Its a good location
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年4月24日的回應
Thanks for your review and five star rating Bodour.

10/10 優異

Simeon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay, friendly and helpful staff. Would recommend for one or more nights
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月24日的回應
Thanks for your review and five star rating Simeon.

8/10 不錯

Linda

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good breakfast comfortable beds.
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年4月24日的回應
Thanks for taking the time to review your recent stay with us Linda.

10/10 優異

Kirk

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The kids loved the pool, breakfast was great. Blankets could use some help, but everything was great.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月24日的回應
Thanks for your review and five star rating Kirk.

10/10 優異

Saroj

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Front desk lady was great.
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月23日的回應
Thanks for your review and five star rating Saroj.

10/10 優異

Madison

讚好:整潔度
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月24日的回應
Thanks for the five star rating Madison.

10/10 優異

Nerissa

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a blast! The room and breakfast was very nice. My son loved the waterslide. I tried the sauna it is okay but not much steam. We will definitely be back!
於 2024 年 4 月住了 2 晚
BWP GM 於 2024年4月23日的回應
Thanks for your review and five star rating Nerissa.

6/10 一般

Lili

親子同遊
讚好:職員與服務
We had a beautiful room but the blankets on the beds were terrible. There was sheets over sheets no proper blanket that kept a person warm. There wasn’t even a fitted sheet on the mattress just a flat sheet so a person would just get lost with all these sheets during the night. Very uncomfortable. But the breakfast was amazing! And the pool was great but a little too cold so lots of parents just sat in chairs and watched their kids instead of going into the water cause it was just very brisk.
BWP GM 於 2024年4月23日的回應
Thanks for your review and valued feedback Lili.

10/10 優異

Maria Regina

讚好:整潔度、職員與服務和住宿狀況
We were happy of how spacious the room was. There’s 5 of us and everyone slept comfortably. The breakfast was amazing! Easy check in and checknout!
於 2024 年 4 月住了 1 晚
BWP GM 於 2024年4月22日的回應
Thanks for your review and five star rating Maria. I am pleased to see that you enjoyed our hotel and the complimentary breakfast that we serve each morning.

10/10 優異

Jessica

讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel and excellent service
於 2024 年 4 月住了 2 晚
BWP FOM 於 2024年4月21日的回應
Thank you for your review Jessica. I am pleased that you enjoyed your stay at our hotel.

10/10 優異

Diane

家人同遊
Nothing negative to say. The facilities, amenities, staff and breakfast were all excellent!
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月21日的回應
Thank you for the great review Diane. It’s an honor to be recognized. We hope you’ll come back soon.

10/10 優異

Jayne

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff was kind enough to allow us for an early check in. We enjoyed the pool and waterslide. Complimentary breakfast was excellent. Over all the hotel is good.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月21日的回應
Thank you for your great review Jayne. We work hard to offer high-quality service to every guest. We made sure to share this feedback to our staff to give them the recognition.

10/10 優異

Hilary

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Waterslide is a lot of fun, breakfast is varied and generous, enjoyed our stay very much.
於 2024 年 4 月住了 1 晚
BWP FOM 於 2024年4月21日的回應
Thank you for your review Hilary. I am pleased that you enjoyed your stay at our hotel. We look forward to welcoming you back again soon.