The aurora building elevator was not working so we had to take the stairs each time. Also, check in for the property in the beginning was difficult since there is no front desk and wanted like me to take a picture of myself prior to check in which could not upload on the Expedia message. Email did not go through whoever agent was asking for it for check in and the lady at the other end of the line barely spoke proper English.Also, the Spa is not “connected” to the resort, it’s its own separate entity even though it’s right there next to the resort. you need to pay extra for and took a rather long time to sign up. However, the pool and hot tub come with the resort and was rather nice
Jalaine
2025 年 7 月入住 6 晚
4/10 很差
Peter
与家人及幼儿出行, 与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Was very nice overall. But couldn’t check in until after 5pm
Peter
2025 年 7 月入住 2 晚
8/10 还可以
Mukta
与家人出行
2025 年 7 月 10 日
满意:住宿条件和设施,清洁度
There was no staff representative most times in the reception
Mukta
2025 年 7 月入住 3 晚
10/10 超赞
James
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
James
2025 年 6 月入住 3 晚
4/10 很差
Gabriela
与家人出行
2025 年 6 月 11 日
满意:清洁度
不满意:住宿条件和设施,服务设施
This property was conveniently located. The outside of the building is charming. The elevators were not working, apparently since March (we were there in June). Carrying our luggage up a few flights of steps was not easy. It was loud and hard to sleep, kids were screaming outside in between buildings at midnight. The hotel was clean, but outdated.
Gabriela
2025 年 6 月入住 2 晚
10/10 超赞
Tanis
团体旅客
2025 年 5 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2 bedroom suite was great. Clean, spacious and perfect for a family. Easy to get to downtown
Tanis
2025 年 5 月入住 1 晚
10/10 超赞
p
2025 年 5 月 29 日
p
2025 年 5 月入住 3 晚
4/10 很差
Monica
与家人出行
2025 年 5 月 20 日
满意:清洁度
不满意:住宿条件和设施,服务设施
Our room was located on the main floor in the bow lodge. There was a ventilation system right outside our patio. We could not sit outside on the patio which was part of the room. The thermostat could only be set to 20 degrees. Could not open the window due to the noise outside and window latch was broken. The hairdryer was also broken with exposed wires…fire/electrical hazard. Will not stay here again. Blackstone Mountain lodge is way better!
Monica
2025 年 5 月入住 2 晚
2/10 糟糕
Shail
2025 年 5 月 19 日
Shail
2025 年 5 月入住 2 晚
10/10 超赞
Ken
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a great “apartment size suite” for an amazing price. Including full kitchen with island, separate living/bedroom and even laundry and an outdoor coveted deck with bbq. Amazing value. Used the spa as well which was fantastic! Definitely recommend it!
Ken
2025 年 4 月入住 2 晚
8/10 还可以
Ryan
团体旅客
2025 年 5 月 12 日
满意:服务设施,清洁度
Everything was nice there, but check in time was a little rough.
Ryan
2025 年 5 月入住 2 晚
4/10 很差
Jason
与配偶出行
2025 年 5 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have stayed here more than 15 stays I’ve the years and our room C 211 was in the worst shape we have ever seen. Tiles in the middle of the floor in the kitchen coming up, I tripped on one. The couch and chair cushions peeling and worn right off. I brought these to the attention of the front desk and they said they would let someone know. They said that it is up to the owners of the suite to choose to replace them and if they don’t then the leave them the way they are and just book people in them for full price. Just be aware that the room they put us in was nothing like the pictures posted by n your site.
Jason
2025 年 5 月入住 3 晚
4/10 很差
Darcy
2025 年 5 月 5 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
Darcy
2025 年 5 月入住 1 晚
10/10 超赞
Dawn
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Dawn
2025 年 5 月入住 3 晚
10/10 超赞
Melissa
2025 年 5 月 3 日
Melissa
2025 年 5 月入住 1 晚
8/10 还可以
Jeff
与家人出行
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay. Room was nice and had everything we needed. Quiet place to stay.
Jeff
2025 年 4 月入住 3 晚
4/10 很差
Karli
与家人出行
2025 年 4 月 26 日
满意:服务设施,清洁度
不满意:员工和服务
A bit frustrated, showed up at 4pm and room wasn’t ready. Front desk said check-in doesn’t happen till 5pm but everywhere I read check-in was 4pm….
Karli
2025 年 4 月入住 1 晚
10/10 超赞
John
与配偶出行
2025 年 4 月 23 日
满意:清洁度、服务设施、住宿条件和设施
I loved the pool and spa. Navigating the surrounding area to get to town center was hard
John
2025 年 4 月入住 3 晚
10/10 超赞
Diane
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property. Lots of space for family
Diane
2025 年 4 月入住 6 晚
10/10 超赞
nanny
与家人及幼儿出行, 与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My children and I stayed here for a couple nights. It felt like home away from home. We stayed in the 3 bedroom suite which accommodated my family. The views were beautiful and the area quiet. Staff was friendly and helpful. It was a good place to stay for my family.
nanny
2025 年 4 月入住 2 晚
10/10 超赞
sehim
2025 年 4 月 23 日
sehim
2025 年 1 月入住 6 晚
10/10 超赞
Owen
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Great location and price.
Owen
2025 年 4 月入住 4 晚
6/10 一般
Zahida,Edmonton
2025 年 4 月 21 日
Zahida
2025 年 4 月入住 2 晚
6/10 一般
Azhar,Edmonton
2025 年 4 月 20 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
Elevators were not working they should not book 4 story rooms when elevators are not working
I saw a asthma patient sitting on stairs
Parking lot Is full and if you park on road you get a ticket
No intercom service in room
Gym opens 9 am when most visitors are out
Swimming pool need renovation