外觀

斯通里奇山度假村的評價

4 out of 5
斯通里奇山度假村
30 Lincoln Pk, Canmore, AB

評價

9.2

卓越

10 分評分,優異;442 則評價中有 316 則" "
8 分評分,不錯;442 則評價中有 87 則" "
6 分評分,一般;442 則評價中有 25 則" "
4 分評分,欠佳;442 則評價中有 7 則" "
2 分評分,很差;442 則評價中有 7 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Lai Fan Carrie

於 2022 年 9 月住了 1 晚
Cyril 於 2022年10月7日的回應
We are very glad to hear that you've enjoyed your stay with us! Wishing you a great day and hope to see you again soon!Regards,

10/10 優異

Christine

於 2024 年 3 月住了 2 晚
Eddie 於 2024年4月21日的回應
Thank you very much for your review, Christine. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

8/10 不錯

Christina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay at the resort. Staff and service were excellent. Only concern soundproofing!
於 2024 年 3 月住了 3 晚
Eddie 於 2024年4月1日的回應
Hi Christina,Thank you for sharing your experience at Stoneridge. It is great to see that you loved your stay and I do apologize if the noise was a little too much at times. Warm Regards,Eddie JandresGuest Services

8/10 不錯

Amanda

伴侶同遊
讚好:設施服務
不滿:整潔度
We stay here every year and this time noticed our room was more run down looking and not as clean. One of the toilets was dirty and looked like the floors needed a sweep/vaccum. Still a relaxing quiet stay and enjoyed the pool.
於 2024 年 3 月住了 3 晚
Eddie 於 2024年3月27日的回應
Hi AmandaI just want to apologize in regards to the state of the room you had. It is not our standard to have dirty toilets or dirty floors. This is something we take very seriously and will be taking action so we do not repeat it. I do hope your stay was not ruined and if you wish to contact us we would be happy to speak to you. Thank youWarm Regards,Eddie JandresGuest Services

10/10 優異

Amy

讚好:整潔度、職員與服務和住宿狀況
Great staff that are very friendly and welcoming at the front desk. Clean rooms. Beautiful pool. Underground parking was a treat. Great place to stay we will absolutely be returning.
於 2024 年 2 月住了 2 晚
The Team at Stoneridge Mountain Resort 於 2024年3月12日的回應
Dear Amy,Thank you very much for your thoughtful review of your recent stay at Stoneridge Mountain Resort. Your positive feedback has truly brightened our day and we're so happy to hear that you had an enjoyable experience with us.Passing on your kind compliments to our dedicated team was a joy, as they work diligently to ensure our guests' comfort and satisfaction.Thank you again for choosing Stoneridge Mountain Resort for your stay, and we're eagerly looking forward to the opportunity of hosting you again in the future. Please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable.Warmest Regards

10/10 優異

Catrina

於 2024 年 3 月住了 1 晚
Team Stoneridge Mountain Resort 於 2024年3月30日的回應
Thank you very much for your 5/5 survey feedback. We are so delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team. If there is anything at all we could do to further enhance your stay with us, we would love to hear from you.Thank you again for choosing to stay with us at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 優異

Ramneet

讚好:設施服務
One of the best stay
於 2024 年 3 月住了 1 晚
Team at Stoneridge Mountain Resort 於 2024年3月9日的回應
Dear Ramneet,Thank you very much for your thoughtful review of your recent stay at Stoneridge Mountain Resort. Your positive feedback has truly brightened our day and we're so happy to hear that you had an enjoyable experience with us.Passing on your kind compliments to our dedicated team was a joy, as they work diligently to ensure our guests' comfort and satisfaction.Thank you again for choosing Stoneridge Mountain Resort for your stay, and we're eagerly looking forward to the opportunity of hosting you again in the future. Please don't hesitate to let us know if there's anything we can do to make your next visit even more memorable.Warmest Regards,

8/10 不錯

Sara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked that this property was family friendly. The property and views were beautiful. We didnt like that there were no duvet covers, only sheets to cover the duvet.
於 2024 年 2 月住了 2 晚
Eddie 於 2024年2月28日的回應
Hi Sara,Thank you for taking the time to write a review. I do apologize that you wished we had duvet covers and hope that does not deter you from staying with us in the future. Warm Regards,Eddie JandresGuest Services

8/10 不錯

Nicholas

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a nice place to stay in. Very convenient and accommodating . First place to stay in with a bathtub I can actually relax in. The outdoor pools looked cool, but I didn’t use them while staying there.
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月28日的回應
Dear NIcholas,Thank you for your kind words regarding our hotel. Our hot tub is something people will always love and i am glad you were able to enjoy it. Look forward to welcoming you back!Warm Regards,Eddie

10/10 優異

Twyla

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a lovely home away from homr experience, cant wait to go back!
於 2024 年 2 月住了 2 晚
Eddie 於 2024年2月28日的回應
Hi Twyla,Thank you for your kind words, this hotel really does feel like a home away from home. We can't wait to have you back here with us!Warm Regards,Eddie JandresGuest Services

10/10 優異

Sarah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The heated pool and hottub were our favourite features!
於 2024 年 2 月住了 3 晚
Eddie 於 2024年2月23日的回應
Thank you very much for taking the time to leave a review, Sarah. We are so happy to hear that you had such an enjoyable stay at our resort. It is always so nice to receive such positive comments on our facilities. The heated pool and hot tub are quite awesome, aren't they?We look forward to welcoming you back to Stoneridge Mountain Resort on your next stay.Warmest Regards,Eddie JandresGuest Services

10/10 優異

Candace

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eddy and the staff at the front desk were so friendly and went out of their way to offer exceptional service. For example, we arrived 2 hours before check-in and decided to walk around town while we waited. Eddy took our number and called to let us know when our room was ready. Later the same evening, we asked where we could get more cream for our coffee, thinking we would be directed to a local store, instead they gave us extra. These thoughtful details are what separate good customer service to exceptional customer service. One recommendation I have is to have more black rubber matting from the building to the hot tub and pool as the pool deck was incredibly slippery at night.
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月22日的回應
Dear Candace,We are genuinely grateful for your thoughtful review and the time you took to share your experience at Stoneridge Mountain Resort. We eagerly await the opportunity to welcome you back to the stunning landscapes of the Canadian Rockies and to provide you with another memorable stay that meets and exceeds your expectations.Until your next visit, please feel free to reach out to us for any inquiries or assistance. We value your loyalty and can't wait to welcome you back.Warm regards,Eddie Jandres

10/10 優異

Margaret

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent place to stay for vacation
very clean, cozy, excellent front desk staff. kudos to Jeff he did a great job as a receptionist. family friendly hotel accommodation. we will be back again .
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年2月22日的回應
Hello Margaret,Thank you very much for your kind review! It is wonderful to know you had an excellent welcome by our front desk team(Jeff) to enjoy your cozy and clean stay! We are looking forward to welcoming you back again very soon!With warmest regards,Guest Services

10/10 優異

carol (Calgary)

於 2024 年 2 月住了 2 晚
Guest Services 於 2024年3月21日的回應
Thank you very much for a 5 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 優異

Curtis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年2月22日的回應
Thank you very much for your review, Curtis. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

6/10 一般

Ritu

於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月21日的回應
Hi Ritu,Thank you so much for taking the time out of your day to leave your feedback. We are so sorry that your stay fell short of your expectations and our operational standards. Once again, we very much appreciate your feedback, thank you for taking the time to share with us. If there are any other concerns that you didn't get the chance address, or would like to discuss further, please don't hesitate to reach out to us at any time.Warmest Regards,

8/10 不錯

Theresa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Guest Services 於 2024年2月20日的回應
Thank you very much for a 4 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

6/10 一般

Mike

讚好:職員與服務
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月18日的回應
Dear Mr. Ash,I do hope you had a great time at our hotel and if there was anything we could have done to make it more enjoyable we would love to hear from you. Thank you!Warm Regards,Eddie JandresGuest Services

10/10 優異

Dave

讚好:整潔度、職員與服務和住宿狀況
Pool
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月17日的回應
Hi Dave,Thank you for taking the time to give us a 5 star review. We are happy to know you had a great time and enjoyed our pool. Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Michelle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff who were very polite and showed genuine interest in this being a good job!
Eddie 於 2024年2月16日的回應
Hi Michelle!I am happy to see that you had a 5 star stay with us and hope to see you back here with us again. Our staff are exceptional and genuine when they interact with our guests. Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Kelly

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The front desk was absolutely awesome!! Rebecca!!
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月11日的回應
Hi Kelly!Thank you for your kind words regarding our staff and especially Rebecca! We look forward to welcoming you back.Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Laura

讚好:整潔度、職員與服務、設施服務和住宿狀況
Really nice and clean spaces. Nice host and staff
於 2024 年 2 月住了 1 晚
Eddie 於 2024年2月6日的回應
Hi Laura!Thank you for taking the time to write a review! Glad to read you had a 4 start stay and thank you for your kind words regarding our staff and suites. Hope to see you again!Warm Regards,Eddie JandresGuest Services Manager

8/10 不錯

Craig

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Eddie 於 2024年2月3日的回應
Hi Craig,Thank you for taking to time to give us a score. If we fell short anywhere, I would love to know how we could have made your stay a 5 star stay! Hope to see you back here with us again!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Brittany (Camrose County No. 22)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Guest Services 於 2024年1月30日的回應
Good morning Brittany,Thank you for taking the time to do a review. Glad to know you had a 5 star stay and hope we can see you again in the future! Warm Regards,

10/10 優異

Nicole (Calgary)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Little hole away from home. Love the outdoor pool and hot tub with heated paths to get to them, year round. Suite was cozy and comfy, had everything we needed. Lovely front desk employee with a warm and welcoming personality. Looking forward to coming back!
於 2024 年 1 月住了 1 晚
Eddie 於 2024年1月30日的回應
Dear Nicole, I assume you meant Home and not hole hahaha and yes, this is exactly the feeling we shoot for every single day with all of our guests, we not only want you to feel at home, but to feel that you are also a part of Stoneridge itself. Our guest services team strives for that and we hope we see you back home with us again. Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Valerie

於 2024 年 1 月住了 2 晚
Eddie 於 2024年1月30日的回應
Hi Valerie,Thank you for taking the time to give us a review and a 10 out of 10 review at that. Please let us know if there was anything else we could have done to make your stay even more enjoyable!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Chris

於 2024 年 1 月住了 1 晚
Guest Services 於 2024年3月21日的回應
Thank you very much for a 5 stars review. We are delighted to hear that you enjoyed your stay at our resort. It was a pleasure to share your compliments with our team.Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards,

10/10 優異

Joshlynn

家人同遊
於 2024 年 1 月住了 2 晚
Eddie 於 2024年1月25日的回應
Hi Joshlynn,Thank you for taking the time to do a review. Glad to know you had a 5 star stay and hope we can see you again in the future!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Kevin (Calgary)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Becca 於 2024年1月12日的回應
Thank you very much for your review, Kevin. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 優異

Niall (Surrey)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Becca 於 2024年1月12日的回應
Thank you very much for your review, Niall. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Becca 於 2024年1月12日的回應
Thank you very much for your review, John. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 優異

Joseph

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Becca 於 2024年1月12日的回應
Thank you very much for your review, Joseph. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 優異

cory

讚好:整潔度、設施服務和住宿狀況
Quiet lots of parking
於 2023 年 12 月住了 2 晚
Becca 於 2024年1月12日的回應
Thank you very much for your review, Cory. Thank you for choosing to stay at Stoneridge Mountain Resort. We hope that we will have the pleasure of welcoming you back for a future stay.Warmest Regards, The Team @ Stoneridge Mountain Resort

10/10 優異

Edward

於 2023 年 12 月住了 1 晚
Eddie 於 2023年12月23日的回應
Good Morning Edward,We are glad to know you had a 5 start stay with us and hope we can have you back with us next year!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Tanya

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is our 10th time staying here - that says it all!
於 2023 年 12 月住了 2 晚
Eddie 於 2023年12月23日的回應
Hi Tanya!10th visit?! That is amazing! Guest such as yourself are the bedrock of our hotel and we are so proud to know you have chosen to constantly stay with us over the years. We look forward to #11.Warmest Regards,Eddie JandresGuest Services Manager

10/10 優異

michelle

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Eddie 於 2023年12月16日的回應
Hi Michelle,Thank you for taking the time to write out a review. We are glad to know you had a 5 star stay with us and hope to see you again!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Judith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great place to stay
This is a very good, well maintained condo complex in the Canadian Rockies. It has valued amenities like the barbecues, kitchens and washer-dryers for each unit. We appreciate the location, the easy access to walking trails, the nearby shuttle bus, and the underground parking. Staff are helpful and friendly. There is plenty to see and do in the area year-round. We prefer this property when we visit the mountains.
於 2023 年 12 月住了 3 晚
Eddie 於 2023年12月16日的回應
Hi Judith,Thank you for taking the time to write out a thoughtful review! We do look at ways to improve our building along with having such a helpful staff. We hope we can see you in the new year!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Eddie 於 2023年12月16日的回應
Thank you for taking the time to write out a review! Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Sandra

讚好:整潔度、職員與服務和住宿狀況
The property was spacious and clean. The kitchen was well equipped.
於 2023 年 12 月住了 2 晚
Eddie 於 2023年12月16日的回應
Hi Sandra,Glad to see you had a 5 star stay with us! Hope to have you back next year!Warm Regards,Eddie JandresGuest Services Manager

8/10 不錯

Trevor (Calgary)

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 2 晚
Eddie 於 2023年12月16日的回應
Thank you for taking the time to fill out a review, Trevor. Hope to see you back here with us again!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Paul

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean and spacious.
於 2023 年 11 月住了 4 晚
Guest Services 於 2023年11月29日的回應
Good morning Paul! Thank you for the review! Yes, well kept unit we have here. Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!

10/10 優異

Brandy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Heated pool!
於 2023 年 11 月住了 2 晚
Guest Services 於 2023年11月29日的回應
Good morning Brandy, Thank you for taking the time to do a review. Glad you enjoyed our heated pool. We are pleased that you had a 5 star stay with us. Please visit us again in the future! Warm Regards,

8/10 不錯

Elaine

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Eddie 於 2023年11月23日的回應
Hi Elaine,Thank you for your review! Hope you visit us soon!Warm Regards,Eddie JandresGuest Service Manager

10/10 優異

Allan

讚好:整潔度、職員與服務和住宿狀況
great location , I would have preferred an earlier check in time . 3 pm is pretty much standard
於 2023 年 11 月住了 2 晚
Eddie 於 2023年11月23日的回應
Hi Allen!Thank you for taking the time to write a review, Allan! Our check-in starts at 4pm so a 3pm check-in is an early check-in. Due to the nature of our rooms it is hard to guarantee an earlier check in but we do try to do an even earlier check-in if possible but sometimes it is not feasible. Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Brandy

於 2023 年 11 月住了 1 晚
Eddie 於 2023年12月16日的回應
Hi Brandy,Glad to see you had a 5 star stay with us and hope you can visit us again in the new year!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Heather

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the room
於 2023 年 11 月住了 2 晚
Guest Services 於 2023年11月10日的回應
Hi Heather! Thank you for the review! Yes, well kept unit we have here. Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!

10/10 優異

Jill

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月3日的回應
Good morning Jill,Thank you for taking the time to do a review. We are pleased that you had a 5 star stay with us. Please visit us again in the future! Warm Regards,

10/10 優異

Kevin

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 10 月住了 3 晚
Eddie 於 2023年10月30日的回應
Hi Kevin!Excellent we are! Thank you for choosing to stay with us and we are happy to hear you had a 5 star stay with us! Visit us soon!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Christian

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room we stayed in felt like a condominium. It was well furnished and gave us the feeling of a home away from home.
於 2023 年 10 月住了 2 晚
Eddie 於 2023年10月30日的回應
Hi Christian!Home away from home is exactly what we aim for all of our guests and I am proud to know that is exactly how you felt. We can't wait to have you come back home to us!Warm Regards,Eddie JandresGuest Services Manager

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
An amazing place. Scenery was beautiful. Was an enjoyable timefor our vacation.
於 2023 年 10 月住了 4 晚
Eddie 於 2023年10月29日的回應
Hi Michael!Thank you for your kind words regarding our hotel and its scenery. We hope we can have you stay with us again!Warm Regards,Eddie JandresGuest Services Manager