外觀

坎莫爾日落度假村及 SPA的評價

3 out of 5
坎莫爾日落度假村及 SPA
104 - 1151 Sidney St, Canmore, AB

評價

8.4

很好

10 分評分,優異;571 則評價中有 268 則" "
8 分評分,不錯;571 則評價中有 198 則" "
6 分評分,一般;571 則評價中有 52 則" "
4 分評分,欠佳;571 則評價中有 38 則" "
2 分評分,很差;571 則評價中有 15 則" "

8.8/10 

整潔度

8.2/10 

職員與服務

8.6/10 

設施服務

8.2/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Wai Fun

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
環境不錯,近高速公路,室內設施充足,附近餐廳多選擇。
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年9月25日的回應
我們感謝您的回饋,並很高興聽到您與我們一起在落基山脈度過了愉快的假期。一路平安回家,客戶服務We appreciate your feedback and are happy to hear that you had a nice vacation with us in the Rockies. Have a safe trip home, Guest Services

8/10 不錯

Ya-Fen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 6 晚
Guest Services 於 2019年9月11日的回應
We appreciate your review and hope to see you back again soon. Please have a safe trip home, Guest Services

6/10 一般

YAN WAH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Guest Services 於 2016年7月20日的回應
We are happy to hear that you enjoyed your stay, Guest Services

2/10 很差

Line

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Apartment was nice, neighbors did laundry all day until 11 pm and then started again at 6 am the next day so all we heard all day and night was the spin cycle shaking our condo. Woke me up at 6 am. Came here to get away and relax and that didn’t happen, just annoying noise!
於 2024 年 4 月住了 1 晚
Guest services 於 2024年4月28日的回應
We are so sorry that the noise disturbed your vacation. In future, please let us know. We would have been happy to ask the guest in the other room to use the laundry only during regular hours. It’s unfortunate that this took away from the nice condo that we hope would account for at least some of your review given the noise was not within our control and we were not made aware of it. Safe travels.

8/10 不錯

Adrian (Red Deer)

親子同遊
讚好:職員與服務和設施服務
Place was clean and staff was polite but don’t like they charge fees if I left garbage in garbage can in room it seems there are fees for everything. Towels must be left in tub or another fee that’s why you hire staff so the rooms are taken care of.
於 2024 年 4 月住了 1 晚
Member Services 於 2024年4月15日的回應
Thank you for taking the time to share your feedback. We're glad to hear that you found our place clean and our staff polite. Regarding your concerns about additional fees, we want to assure you that we do not charge extra for leaving garbage in the garbage can or for not leaving towels in the tub. Can you advise where you received the information that you will be charged so that we can ensure that future guest do not have the same misconception?We aim to provide a hassle-free experience for our guests, and any charges are clearly outlined in our policies. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.

10/10 優異

Alana

於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月28日的回應
Thanks for the great review. We hope you come visit us in the mountains again soon!

4/10 欠佳

Jesse

親子同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
2/3 of the water park was not operating and the washing machine had so much mold in it that it wasnt safe to use, as soon as we opened up the door the entire apartment smelled like mold. We tried to clean it up to get rid the smell but thankfully the none of the thermostats worked and we were able to sleep with all the windows and doors open to outside and the apartment temperature never fell below 26c would not recommend
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年3月26日的回應
We thank you for your review and appreciate the feedback. We weren't aware that the pool was not fully opened perhaps they were just doing routine maintenance? We checked the washer in your unit and it was cleaned it can become a little musty if its used and the doors shut right after for days or longer. In future please report any issues to our front desk team immediately so we can fix them while you are here.Have a safe trip home,Guest Services

10/10 優異

Breanna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. The room was beautiful and clean. The kitchen was well supplied and the tub was amazing
於 2024 年 3 月住了 3 晚
Guest Services 於 2024年3月20日的回應
We appreciate your feedback and are happy to hear that you had a great vacation with us in the Rockies. We hope that you are able to come back again soon.Take care,Guest Services

10/10 優異

Lesia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 3 晚
Guest Services 於 2024年2月27日的回應
Thank you for taking the time to leave us a review. We are so pleased you enjoyed your stay with us. Come back soon!

8/10 不錯

Jasmin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Guest Services 於 2024年2月13日的回應
We are so glad you enjoyed your stay. We hope to welcome you back in the future. Guest Services

10/10 優異

Anie

於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月30日的回應
We thank you for your review and are happy to see that you had a great time with us here in the Rockies. We hope that you are able to come back again soon. Have a safe trip home, Guest Services

8/10 不錯

Kaylin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月29日的回應
We thank you for your review and are happy to see that you had a nice vacation with us here in Canmore.Have a safe trip home,Guest Services

10/10 優異

Aaron

親子同遊
讚好:職員與服務、設施服務和住宿狀況
Went for a swim and got out of the pool went to go back into the main floor and the code would not let me in ..... i had to walk to the underground parking and get into my suite that way it was a bit chilly
於 2024 年 1 月住了 3 晚
Guest Services 於 2024年1月23日的回應
We thank you for your feedback. We are sorry to hear that you had the wrong code for the outside door. We encourage our guests to keep those outside codes on them as both buildings are different. We hope that you are able to vacation with us sometime soon.Have a safe trip home,Guest Services

10/10 優異

Aaron

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New Years Stay
We rented the two bedroom jacuzzi suite. The place was clean upon checking in. The check in was quick and informative and they were good about replacing the garbages daily. This was the second time staying at this property and would definitely stay again.
於 2023 年 12 月住了 2 晚
Guest Services 於 2024年1月12日的回應
We appreciate your feedback and are happy to hear that you had a great vacation with us here in the Rockies. We hope that you are able to come back again soon. Happy New Year, Guest Services

8/10 不錯

Sean (Calgary)

於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月29日的回應
We thank you for your review and hope that you are able to come back again soon.Take care,Guest Services

10/10 優異

Angelina

於 2023 年 12 月住了 1 晚
Guest Services 於 2024年1月23日的回應
We thank you for your review and are happy to see that you had a great time. We hope that you are able to come back again soon!Happy New Year,Guest Services

10/10 優異

Roena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Guest Services 於 2023年12月30日的回應
We appreciate your review and are happy to see that you had a nice time with us here in the Rockies. We hope that you are able to come back again soon. Happy New Year, Guest Services

6/10 一般

Beautisca

家人同遊
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年2月13日的回應
We thank you for your review and will try our best to make your next vacation even better.Take care,Guest Services

4/10 欠佳

Adeel

家人同遊
讚好:住宿狀況
不滿:職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Services 於 2023年12月31日的回應
We thank you for your review however if there is anything that we can do to make it better next time please don't hesitate to let us know. Have a safe trip home Happy New Year, Guest Services

6/10 一般

Nancy

於 2023 年 12 月住了 1 晚
Guest Services 於 2023年12月29日的回應
We thank you for your review but if there is anything that we can do better next time please let us know. Take care, Guest Services

10/10 優異

neal

家人同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for multi couple trips. The suite had everything we needed. Close to everyhting. Great amenities. Friendly staff. 9/10
於 2023 年 12 月住了 2 晚
Guest Services 於 2023年12月18日的回應
We appreciate your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope that you are able to come back again soon. Have a safe trip home, Guest Services

10/10 優異

Lyra

於 2023 年 12 月住了 1 晚
Guest Services 於 2023年12月18日的回應
We thank you for your review. We are glad to see that you had a nice vacation with us. Take care, Guest Services

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Guest Services 於 2023年12月11日的回應
We appreciate your review and are happy to hear that you had a nice vacation with us here in the Rockies. Have a safe trip home, Guest Services

10/10 優異

Nhiem

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
great
於 2023 年 11 月住了 2 晚
Guest Services 於 2023年11月14日的回應
We thank you for your review and happy to hear that you had a nice vacation with us here in Canmore. Have a safe trip home, Guest Services

10/10 優異

Courtney

於 2023 年 11 月住了 1 晚
Guest Services 於 2023年12月11日的回應
We thank you for your review and hope that you are able to come back again soon. Take care, Guest Services

10/10 優異

Sarah

讚好:整潔度、職員與服務和住宿狀況
The property is clean and what I expected from pictures. The pool is in another building from where I stayed.
於 2023 年 11 月住了 1 晚
Guest Services 於 2023年11月6日的回應
We appreciate your feedback and happy to hear that you had a nice vacation with us here in the Rockies. You are correct that the pool is in the adjacent property we are happy to be able to provide this amenity for our guests. Have a safe trip home we hope to see you back again soon, Guest Services

10/10 優異

Lindsay

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年11月2日的回應
We thank you for your review and are happy to hear that you had a great time with us here in Canmore. We hope that you are able to come back again soon. Have a safe trip home, Guest Services

10/10 優異

Roger

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2023 年 10 月住了 2 晚
Guest Services 於 2023年10月31日的回應
We thank you for your review and are happy to see that you had a nice vacation with us here in the Rockies. Have a safe trip home, Guest Services

10/10 優異

Oleg

於 2023 年 10 月住了 1 晚
Guest Services 於 2023年11月14日的回應
We thank you for your review. We are happy to hear that you enjoyed your vacation here in the Rockies. We hope that you are able to come back again soon. Take care, Guest Services

10/10 優異

Gabriela

親子同遊
讚好:整潔度、職員與服務和住宿狀況
We absolutely loved this place. Clean and excellent room layout for families. My daughter loved the pool. We will most certainly come back.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月20日的回應
We thank you for your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope that you are able to come back again soon. Please have a safe trip home, Guest Services

8/10 不錯

CATHERINE

家人同遊
讚好:整潔度和職員與服務
Great location and friendly knowledgeable staff
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年10月16日的回應
We appreciate your feedback and are happy to hear that our front desk team was able to help you out with your vacation questions. It's nice to get the inside scoop! Have a safe trip home, Guest Services

8/10 不錯

Janna

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
Guest Services 於 2023年10月11日的回應
We thank you for your review. We hope that you had a nice vacation with us and that you are able to come back again soon.Have a safe trip,Guest Services

8/10 不錯

Elaine

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The room was nice and clean. Beds were hard so we didn’t sleep well.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月11日的回應
We appreciate your feedback. Mattresses are a difficult item as everyone has different tastes in them. Please have a safe trip home,Guest Services

10/10 優異

Arleynne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
Great place to stay! Staff super friendly and helpful, place was very clean and a great location.
於 2023 年 10 月住了 1 晚
Guest Services 於 2023年10月9日的回應
We appreciate your kind review and hope that you are able to come back again soon. Have a safe trip home, Guest Services

10/10 優異

James (Kings Langley)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable one bedroom condo. Well located, quiet. Friendly staff. Good value for money
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年10月8日的回應
We appreciate your feedback and are happy to hear that you had a nice vacation with us here in the Rockies. We hope to see you back again soon, Guest Services

8/10 不錯

Joan

多人同遊
讚好:整潔度、職員與服務和設施服務
Property was very well maintained, however we did not know the Spa was no longer around. All hotel advertising does not list this fact so were disappointed to learn this upon checking in. The room we stayed in was incredibly warm, we had the heat turned off and the windows open for the entire 3 nights we were there and the weather was cold outside. The layout of one of the bathrooms had the toilet inches from the shower so not very comfortable when using the facility with the toilet paper dispenser a couple feet away.
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年10月2日的回應
We appreciate your feedback and will look into the heat issue in your unit but in future please let us know immediately so we may help you while you are here. The Spa has been having staffing issues we apologize for any inconvenience. Take care, Guest Services

10/10 優異

Brigitte

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice surprise in Canmore
Very spacious and clean.
於 2023 年 9 月住了 4 晚
Guest Services 於 2023年10月2日的回應
We appreciate your review and are happy to hear that you had a nice vacation with us here in the Rockies. We hope to see you back again soon. Have a safe trip home, Guest Services

8/10 不錯

Ilyne M

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Suite was spacious and well equipped. It was quiet and close to everything we needed. Gas fireplace did not work - that was disappointing.
於 2023 年 9 月住了 4 晚
Guest Services 於 2023年10月1日的回應
We appreciate your feedback and are happy to hear that you had a nice vacation with us. We do apologize for the fire place unfortunately we had to call in a professional technician to fix this and they were busy. Have a safe trip home, Guest Services

8/10 不錯

Jaymen

讚好:職員與服務和住宿狀況
We stayed here this past weekend. The front desk was accommodating and meant well. We had some issues with our room. The door code didn’t work when we arrived. We had a leaking shower that was not relayed to us when we checked in. So we used it and the unit below us took on water. The maintenance guy lost his mind on us and once we explained what happened he relaxed. We told him we would not use the shower again. I told that to the front desk also. After that was taken care of we went for supper and when we came back someone had gone into our room and marked the shower out of order. We were not made aware that someone was gong into our room. This is a big issue for me and It did affect our opinion of our stay. Overall the hotel was fine and the room was spacious. The hotel is difficult to get around and having 2 front desks each operating a portion of the building was odd. But definitely not a deal breaker. All in all not sure if I would stay here again.
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年9月27日的回應
We appreciate your feedback and apologize for any miscommunication. We weren't sure where the leak was coming from until we heard from the plumbing company. They asked us to close it until they could figure out the source of the leak. Sorry for any inconvenience. Have a safe trip home, Guest Services

10/10 優異

NATHAN (PHOENIX)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I had a great 5 night stay there. The property served as a great base when visiting Banff & Jasper parks. As a bodybuilder, having a kitchen made it easy to cook meals each nigh to pack enough food for the next day's adventures. Staff at check-in/check-out were very friendly and helpful. They even loaned us bear spray for the hikes. Plenty of underground parking in the garage with an elevator that lead right up to the room. I would definitely recommend this property for the price, quality and location.
Guest Services 於 2023年9月26日的回應
We appreciate your feedback and are happy to hear that you had a great vacation with us here in the Rockies. We hope that you are able to come back again soon. Have a safe trip home, Guest Services

10/10 優異

hiroyuki

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
バンフの隣町だが、これから発展が期待できる地域で、新しモーテルが建設中。 モーテルではなくコンドミニアム様で、快適に過ごせませた。
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年9月22日的回應
口コミを投稿していただきありがとうございます。コンドミニアムに滞在するのは、通常のホテルの部屋よりもはるかに快適で便利です。 楽しい休暇をお過ごしいただけたことを嬉しく思います。ご安全にお帰りください、お客様サービスWe thank you for your review you are correct staying in a condo is a lot nicer and convenient than a regular hotel room. We are happy that you had a nice vacation with us. Have a safe trip home, Guest Services

10/10 優異

AnLan

讚好:整潔度、職員與服務和住宿狀況
Good and convenience for us… I will return next month
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月23日的回應
We appreciate your review and are happy to hear that you had a nice vacation with us here in the Rockies. We are even happier that you are able to come back soon!Take care, Guest Services

8/10 不錯

Linda

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
This property in Canmore was an excellent choice for the traveller who would like to avoid the crowded and touristy Banff area but still be close enough to enjoy the sights and trails. Having a condo was very convenient and comfortable. We had a lot of room to spread out and the full kitchen made having simple meals easy. While the condo was comfortable and had all the basics I would call it an average condo more than a luxury one. It was perfect for our needs and had a reasonable price. We liked the underground parking with elevator directly to our floor. There was a washer/dryer in the unit which was helpful for our longer driving vacation. My husband used the gym to work out. The area has a lot of options for dining, shopping, and easy access to Hwy 1 which takes you directly to Banff, Lake Louise, and to the Icefields Parkway. It's also an easy drive from the Calgary Airport. We would stay here again. Only negative was a very small shower. You also had a jacuzzi tub in the bedroom if that makes up for it. :-)
於 2023 年 9 月住了 4 晚
Guest Services 於 2023年9月21日的回應
We appreciate your feedback and are happy to hear that you had a nice vacation with us here in Canmore. Please have a safe trip home, Guest Services

10/10 優異

Grace

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月21日的回應
We thank you for your review. We hope to see you back again soon! Have a safe trip home, Guest Services

10/10 優異

Dominique

讚好:整潔度、職員與服務和住宿狀況
Nous avons vraiment aimé cet appartement ! Lit très confortable, cuisine bien équipé! Nous n’avons jamais mangé aux restaurants! Je le recommande!
於 2023 年 9 月住了 7 晚
Guest Services 於 2023年9月19日的回應
Nous apprécions vos commentaires et aimons savoir que vous avez apprécié vos vacances avec nous dans les Rocheuses. Nous espérons vous revoir bientôt. Bon voyage à la maison, Service à la clientèleWe appreciate your feedback and love to hear that you enjoyed your vacation with us in the Rockies. We hope to see you back again soon. Have a safe trip home, Guest Services

10/10 優異

Josiely Marry

於 2023 年 9 月住了 1 晚
Guest Services 於 2023年9月19日的回應
We appreciate your review and happy to hear that you had a nice vacation with us in Canmore. We hope to see you back again soon,Guest Services

10/10 優異

gene

家人同遊
讚好:設施服務
Great location and very clean
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年9月18日的回應
We appreciate your feedback and are happy to hear that you enjoyed your stay with us. We hope you are able to come back again soon. Have a safe trip home, Guest Services

10/10 優異

Cheryl

於 2023 年 9 月住了 1 晚
Guest Services 於 2023年10月8日的回應
We thank you for your review and hope to see you back again soon. Have a safe trip home,Guest Services

10/10 優異

Patricia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay at Sunset Resort and Spa. Was great to stay in a fully fitted apartment that was serviced like a hotel room. Very convenient base for exploring the area around Banff without paying Banff prices. Can’t fault a thing!
於 2023 年 9 月住了 3 晚
Guest Services 於 2023年9月13日的回應
We thank you for your feedback and are happy to hear that you had a great time with us in the Rockies. We hope to see you back again soon. Take care, Guest Services

10/10 優異

Christine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great!
Excellent! I thought it would be just ok for the price, but it was quite roomy and clean! Did not expect that :)
於 2023 年 9 月住了 2 晚
Guest Services 於 2023年9月13日的回應
We appreciate your review and hope to see you back again soon. Have a safe trip home, Guest Services