6/10 一般
Melisa
与家人出行
2025 年 10 月 17 日
满意：员工和服务
不满意：服务设施，清洁度
The staff were lovely and attentive however there were a lot of problems with the hotel and the room. There were many things missing, room slippers, any toiletry kits such as toothbrush and toothpaste , sewing kits etc. We had really bad bites around our body which looked like bed bug bites which is super concerning but I couldn’t confirm this so I don’t want to definitively say it was this but we couldn’t sleep one night due to extreme itching in bed. The location was very convenient and close to the train station and sea side area. The corridors were so dark and barely any light had an eerie feeling as well as the lift. There isn’t an individual iron in each room but rather an ironing room which is quite inconvenient. Phone inside the room was difficult to use and didn’t have clear instructions on how to get through to reception, I pressed every button but it didn’t go through.
Melisa
2025 年 10 月入住 3 晚
