「Not much service was available. We arrived with 3 luggage’s and no one was at the front door to help us bring in the luggages.
When we checked into the room, it was different from the photos that were advertised at the time of the booking. We tried to talk to the front desk but they just rudely ignore the comment and mentioned that all rooms in the hotels were all the same.
We had to call hotels.com to help us sort out the issue, which the staff at hotels.com helped and finally assisted us to...
「- Location 地點
In central city, really nice location, close to the castle, market and mosque.
在市中心,旁邊就是開塞利城堡、有頂市集和教堂。
- Hotel room 房間
Old / classic type, clean and confortable. The travel kit is Crabtree & Evelyn, really nice. :)
經典老式設計的飯店,乾淨且舒適。備瓶是瑰柏翠XDD
- Service 服務
The staffs are really willing to help, arrange the ski trip and taxi for us, thanks a lot!
員工很幫忙,幫我們詢問/安排滑雪場package和到Ürgüp的車,超感謝的!」
「Quiet location with local grocery shops 5 minute walk away. Friendly staffs, big and clean room, good breakfast on the rooftop can look at the Uchisar castle.」
「I booked a king room and I went in and they said they don’t have it they offered to put two twin beds togather but I’m mad on why no one informed me before coming and then the only room that had the king was the upgraded suite I was being unconvinced and the best they said they can do is give me £10 off」