Cerise Carcassonne Sud offers a peaceful retreat in charming Carcassonne. Guests can refresh with a massage at Hammam de la résidence, swim in the indoor pool, and stay connected with free WiFi. The property features an on-site bar and a banquet hall perfect for hosting events.
Located in Carcassonne, Cerise Carcassonne Sud is in the city centre and next to a golf course. Notable landmarks in the area include Basilica of Saint-Nazaire and Château Comtal, and travellers wishing to experience a bit of culture can try Le Musée de la Torture de Carcassone. Pont-Neuf de Carcassonne and Basilica of St. Nazaire and St. Celse are two other places to visit that come recommended. Visit our Carcassonne travel guide
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and premium bedding. Housekeeping is available once per stay.
Cerise Carcassonne Sud offers 76 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the aparthotel include an indoor pool and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Family friendly
Children's games
Free cot
Kitchenette
Cookware, dishware, and utensils
Electric kettle
Freezer
Hob
Microwave
Refrigerator
Dining
Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13.90 for adults and EUR 6.95 for children
A bar/lounge
Snack bar/deli
Bedrooms
Premium bedding
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels provided
Living spaces
Separate dining area
Separate sitting area
Entertainment
Books
Flat-screen TV with cable channels
Games
Outdoor areas
Garden
Laundry
Laundry facilities
Work spaces
4 meeting rooms
Coworking space
Desk
Comfort
Fan
Pets
Pet friendly
Fee: EUR 10 per pet per night
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar near toilet
In-room accessibility
Lift
Low-height counter and sink
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Smoke-free property
Services and conveniences
Free newspapers in lobby
Housekeeping available once per stay
Iron/ironing board on request
Luggage storage
Multilingual staff
Tour and ticket assistance
Vending machine
Location highlights
In a historical district
In the city centre
Next to a golf course
Things to do
18-hole adjacent golf course
Bicycle parking
Bicycle storage
Bicycle tours
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
2 floors
3 buildings
76 units
Banquet hall
Bicycle parking
Bicycle storage
Built in 2008
Garden
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 8 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Contactless check-out
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, lockbox
Pets
Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 13.90 for adults and from EUR 6.95 for children
Pet fee: EUR 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne
Frequently asked questions
Does Cerise Carcassonne Sud have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Cerise Carcassonne Sud?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Cerise Carcassonne Sud on 8 Mar 2026 start from HK$408, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Cerise Carcassonne Sud pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.
How much is parking at Cerise Carcassonne Sud?
Self-parking is free at this property.
What time is check-in at Cerise Carcassonne Sud?
Check-in start time: 3:00 PM; check-in end time: 8 PM.
What time is check-out at Cerise Carcassonne Sud?
Checkout is at 10:30 AM.
Where is Cerise Carcassonne Sud located?
Located in the heart of Carcassonne, this spa aparthotel is within a 10-minute walk of Basilica of Saint-Nazaire, Château Comtal and Narbonnaise Gate. Le Musée de la Torture de Carcassone and Aude Gate are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Cerise Carcassonne Sud Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
8.6
Location
8.0
Staff & service
7.8
Property conditions & facilities
Rating 10 - Excellent. 326 out of 1138 reviews
10 - Excellent
326
Rating 8 - Good. 552 out of 1138 reviews
8 - Good
552
Rating 6 - Okay. 190 out of 1138 reviews
6 - Okay
190
Rating 4 - Poor. 51 out of 1138 reviews
4 - Poor
51
Rating 2 - Terrible. 19 out of 1138 reviews
2 - Terrible
19
Reviews
8/10 Good
Elsie
1 Oct 2025
Helpful and friendly staff.
Elsie
Stayed 7 nights in Sep 2025
10/10 Excellent
Peter
14 May 2025
Liked: Cleanliness, property conditions & facilities, communication
Great hotel unfortunately only stayed one night , safe parking easy walk to castle .
Peter
Stayed 1 night in May 2025
8/10 Good
Michael
3 Sept 2025
Liked: Cleanliness, communication
Easy walking to Carcassonne Citee. Superior family apartment was very spacious and adequate for a stay of a few days although it did feel slightly tired in appearance. Excellent welcome from the staff.
Michael
Stayed 3 nights in Aug 2025
10/10 Excellent
Gary
26 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!
Gary
Stayed 1 night in Jul 2025
10/10 Excellent
PETER
18 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, lots of room, close to castle, friendly people.
PETER
Stayed 2 nights in Jun 2024
10/10 Excellent
Maxim
14 May 2025
Liked: Cleanliness, room comfort, communication
Good location, only 10 min away from the castle. Staff is extremely helpful.
Maxim
Stayed 1 night in May 2025
8/10 Good
Glenn
10 Oct 2025
Liked: Communication
Basic but more than adequate for our needs. Tired decor and simple furniture. You get what you pay for and compared to nearby hotels very reasonably priced. Large apartment with plenty of storage. Staff could not have been more helpful. Very accommodating and smoothed out some minor issues very professionally. Easy walking distance to the castle and town.
Glenn
Stayed 4 nights in Oct 2025
8/10 Good
Christine
13 Jun 2025
Liked: Cleanliness, amenities, communication
Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff
Christine
Stayed 2 nights in Jun 2025
10/10 Excellent
Stephen
3 May 2024
Liked: Cleanliness, room comfort, communication
Great location!
Stephen
Stayed 2 nights in Apr 2024
8/10 Good
Jason
20 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Basic accommodation but clean and great location. Very friendly staff. Great value for your money.
Jason
Stayed 1 night in Nov 2024
10/10 Excellent
Elsie
8 May 2025
Liked: Cleanliness, amenities, communication
My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.
Elsie
Stayed 7 nights in Apr 2025
6/10 Okay
bart
27 Apr 2025
Liked: Communication
Receptionists are very friendly. Walking distance to medieval city.
bart
Stayed 1 night in Apr 2025
6/10 Okay
Erika
6 Feb 2025
Liked: Amenities, communication
Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.
Erika
Stayed 3 nights in Feb 2025
8/10 Good
Antony
21 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!
Antony
Stayed 1 night in Feb 2025
8/10 Good
Robin
3 Apr 2025
Liked: Cleanliness, room comfort, communication
Good Value
This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Vadym
Stayed 1 night in Nov 2023
6/10 Okay
Claudia
17 Jun 2025
Liked: Cleanliness, communication
This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.
Claudia
Stayed 1 night in Jun 2025
10/10 Excellent
Emese
30 Sept 2023
Liked: Cleanliness, room comfort, communication
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress.
Aldi, Lidl, McDo is nearby too.
Emese
Stayed 2 nights in Sep 2023
10/10 Excellent
Richard
9 Jul 2024
Liked: Room comfort, communication
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Richard
Stayed 3 nights in Jun 2024
10/10 Excellent
Stuart
8 Sept 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stuart
Stayed 2 nights in Sep 2023
8/10 Good
Karen
8 Apr 2024
Liked: Cleanliness, room comfort, communication
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Karen
Stayed 1 night in Apr 2024
8/10 Good
Marie
18 Jul 2025
Liked: Cleanliness, room comfort, communication
Great location, comfortable if a little basic.
We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat.
Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue.
The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road.
Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.
Marie
Stayed 2 nights in Jul 2025
8/10 Good
Marcia
2 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was clean and warm, bedding spotless and toilet and bathroom were clean, didn't use much within the kitchen facilities, but it had eveything to self cater. Deco is a little dark and a little depressing, would look cheary with white walls, but it's acceptable. Nice swimming pool, very quiet, good sleeps! If you want peace and quiet, this would be suitable. Plenty parking and it is only 10 minutes to walk to the Medival City
Marcia
Stayed 4 nights in Jan 2026
6/10 Okay
Bianca
6 Jun 2025
Liked: Communication
Disliked: Property conditions & facilities
The staff was very friendly and it is close to the old city. Breakfast was simple but okay.
The room is old, the lamp on the bathroom was missing, curtains hang not good in the rail, furniture was not in good shape, lousy chairs
Bianca
Stayed 1 night in Jun 2025
8/10 Good
Angeline
30 May 2025
Liked: Cleanliness, communication
This is a basic aparthotel, it was clean but in news of refurbishment. Comfy beds and quiet, also close to medieval walls.
Only get 1 towel for whole stay, 1 teabag and 1 toilet roll!!