"We truly enjoyed staying at the Majestic Elegance. The rooms were very comfortable, clean ( the cleaning crew comes by to clean our rooms 2 times/day), amazing! The food was okay to good, and some restaurants had really good-quality food that tasted amazing. But most importantly, the people who work there are friendly and genuine—shoutout to Oscar at the Flavor and the Gourmand restaurants (we can call him our friend). Oscar is really professional, personal, and friendly, and all of those good qualities are just at the right amount. We truly enjoy chatting with him. He is attentive to all of his customers, not only us, but when he stopped by our table, he managed to make it memorable for us. Marcos at the piano bar was another person, we are not drinkers, but we had to stop by his bar every night just to chat with him.
A couple more people to mention were the staff who work at the main gathering place. When my heels accidentally got stuck in the drain catcher, many staff members quickly came over to help get it out ( we didn't catch their names). We were so appreciative that they all made our experience and vacation unforgettable. Everyone worked hard at the Majestic; they seemed to work long hours as well, but remained pleasant, and that is the true charm of this place, which makes us want to go back to the Dominican Republic and to stay at the Majestic Elegance again. This is our first time, but we will surely go back to visit our friends Oscar and Marcos again. "
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