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"The rooms were clean, did see a few mosquitos in the room, but cleared them with our own spray. Staff were excellent and loved stay overall."

"This hotel was in a great location and has a beautiful view. We booked the bi-level premium suite and really expected it to blow us away for the price. It was nice, but very dated. The carpet was old (and still wet on the stairs when we first arrived), you need two people to open the sliding glass doors on the balcony, the pictures show a sink in the kitchenette but there isn't one, and the refrigerator was one of the smallest ones I've seen. The tiles were cracked in the master shower, and the hot water heater is bipolar. In the morning you can barely cut it on before it burns you, but by the afternoon, you can't get it hot at all. I didn't notice when booking that there is an additional $50 per day resort fee that will be added to your bill. Unlike most Hiltons, you also do not receive a complimentary breakfast. The breakfast buffet is $35 per person. There are a good variety of restaurants on site, but they are also pricey. There are several local restaurants around that are great quality and more affordable, but we were told that we couldn't bring any outside food to the pool area. They literally check your bookbag every time you go to the pool for glass, speakers, and outside food. The first 2 being understandable, but this means you are stuck ordering off their poolside menu that includes a $24 burger and $20 grilled chicken sandwich. There are plenty of chairs which was nice compared to some resorts. Overall, we had a great time, but I wouldn't rebook at this hotel. "

"Resort was kept really clean and the staff was simply amazing during our stay March 10-15th. I can’t say enough great things about this resort ! Def would recommend majestic elegance and hopefully u will meet Pedro during your stay. Hands down the best server we had!!"

"Amazing "

"For the price, more should be entailed with the room. Water was scarce… no ice. Little things missed. "

"Clean, beautiful room. Staff was amazing. Laundry done everyday. Food was delicious."

"Transport to and from airport fast and easy . The place is very nice. Workers are fabulous."

"Beds needed bed sheets. The bed cover felt durty. The trash was not picked up during our stay. Staf was excellent very helpfull. Property needs some haleay clean up windows and rail have chipping paint and oxidation "

"This is a clean and friendly resort, with a lot to offer travellers. It's more oriented towards adults than kids, but we still had fun with our tween/teenagers. "