Me gustó mucho, bastante tranquilo, siempre limpio, buena atención, las habitaciones amplias , no tuve ningún problema
Monserrat
2025 年 7 月入住 2 晚
10/10 超赞
Israel,Houston
与家人出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Centric, safe, close to restaurants.. good staff and good service.
Israel
2025 年 7 月入住 4 晚
10/10 超赞
Mehdi
2025 年 7 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location!
Mehdi
2025 年 7 月入住 3 晚
10/10 超赞
miguel,helotes
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jacuzzi walls needs cleaning.
Breakfast was very good
miguel
2025 年 7 月入住 3 晚
6/10 一般
maipu
与家人出行
2025 年 7 月 17 日
满意:清洁度
不满意:服务设施
La presencia location y atención del hotel excelente lo único k no me gustó fue el sistema de climatización siempre tuve calor terminé con un ventilador en el cuarto eso no me gustó el aire acondicionado tenía un límite en temperatura para dormir no es suficiente
maipu
2025 年 7 月入住 7 晚
4/10 很差
Carmen
与配偶出行
2025 年 7 月 16 日
满意:服务设施
不满意:住宿条件和设施,清洁度
This hotel is very outdated in the rooms. In the lobby and common areas beautiful. The rooms are absolutely old and definitely need a gut and rebuild. This is not a 4 or 5 star hotel this should be labeled as a 2 star hotel. Staff were nice and very pleasant. Everything closes at 10PM so there goes your night life in Cartagena unless you know the spots to go to. Also the min you step outside there vendors begging for money. Bed was alright anything else very very old especially the bathroom that's constantly painted over or chipping paint and the curtains are yellow! The windows are so dirty you can barely see the views and in the pool they have a caution tape because rocks fall from the updaters balcony on the kiddy side of the pool.
Carmen
2025 年 6 月入住 4 晚
10/10 超赞
Juan
与配偶出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was clean, and very safe
Juan
2025 年 7 月入住 8 晚
6/10 一般
Kyle
与家人出行
2025 年 7 月 14 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
This property is in a great location but is not being maintained very well. They also have some very strange hours for the amenities. The gym closes around 5 pm. The pool closes around 8 but does not open until noon.
My room, which was supposed to be one of the best, was not very clean and was in need of some work. There were a lot of stains and just a general feel of dirtiness. The shower looked like what you would find in an old gym with stained an missing grout. The AC would never get the room below 23 degC. When my allergies were starting to act up, I looked at the filter. It was so incredibly nasty that I was mad that I was breathing the air that came through it. This thing was disgusting! I removed it an called the front desk for a replacement. The maintenance guy took the old filter but never brought a new one.
The mattress was older feeling. It was firm and springy (not in a good way). The pillows were just odd-some sort of hard foam-not traditional pillows. We were able to sleep comfortably but are not super picky about those types of things.
The included breakfast was good. There is no coffee in the rooms, so you have to go downstairs to get it.
The staff was incredibly friendly. The location is great. You can walk to a bunch of great food options. Taxi to the old city is super cheap.
All in all I would think there are better options for the money. I will likely not come back to this place. I paid for a nice hotel and got an old one.
Kyle
2025 年 7 月入住 7 晚
8/10 还可以
Andrew
团体旅客
2025 年 7 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good staff
Andrew
2025 年 7 月入住 5 晚
8/10 还可以
Francisco
2025 年 7 月 10 日
满意:清洁度
Francisco
2025 年 7 月入住 6 晚
10/10 超赞
Rudy
2025 年 7 月 9 日
满意:员工和服务,清洁度
Gteat
Rudy
2025 年 7 月入住 3 晚
10/10 超赞
andric
与配偶出行
2025 年 7 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Buen servicio en general,limpieza
andric
2025 年 6 月入住 4 晚
8/10 还可以
Katya
2025 年 7 月 3 日
满意:清洁度、员工和服务、住宿条件和设施
Katya
2025 年 6 月入住 4 晚
10/10 超赞
George,Miami
2025 年 7 月 3 日
满意:清洁度、服务设施、住宿条件和设施
We felt safe and well treated in this beautiful hotel.
George
2025 年 6 月入住 7 晚
10/10 超赞
Maria,Las Vegas
与家人出行
2025 年 7 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Excellent Hotel. Super clean, nice people. We enjoyed it very much.
Maria
2025 年 5 月入住 1 晚
10/10 超赞
thomas
2025 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施
thomas
2025 年 6 月入住 3 晚
10/10 超赞
rafael
2025 年 7 月 2 日
rafael
2025 年 6 月入住 9 晚
6/10 一般
Julius
2025 年 6 月 27 日
不满意:员工和服务
Lost power during visit . Extra charges unexpected
Julius
2025 年 6 月入住 3 晚
10/10 超赞
Keith
2025 年 6 月 27 日
Keith
2025 年 6 月入住 4 晚
10/10 超赞
Yuliannys
与配偶出行
2025 年 6 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Amazing services, hotel loved it
Yuliannys
2025 年 6 月入住 9 晚
2/10 糟糕
Ana
与家人出行
2025 年 6 月 11 日
不满意:清洁度、服务设施、住宿条件和设施
The hotel needs to be renovated ASAP and the service is not that good. It was not a good experience in this hotel.
Ana
2025 年 6 月入住 2 晚
6/10 一般
Kenneth,Myrtle Beach
与配偶出行
2025 年 6 月 10 日
满意:清洁度
The breakfast was cold and the internet was spotty. The hot water had to run for five minutes to get hot. The massage was good. The location, directly across from my beach is the reason you will pay what you pay. This place was not worth what we paid,
Kenneth
2025 年 6 月入住 4 晚
4/10 很差
Rafael
团体旅客
2025 年 6 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Desayuno malo para un hotel de cinco estrellas y que con el precio que cobran es de vergüenza que si pides un café expreso te lo cobren aparte