The owner called me a few days before my reservation and told me that I had booked three nights and wanted to confirm that was correct. I told her, no I only reserved one and repeated the date that I reserved it for.
When I arrived, the office smelled like cigarettes. No other guests present. (I checked in around 5:15) She said she was giving me a great deal on the room.
This Motel was built in the 50s, but there was no fresh soap nor shampoo, etc. There was used soap in the shower. The toilet had not been cleaned for months. Had a strange smell and didn’t look at all as represented on Expedia. I’m OK with an older property that’s clean. And I can tolerate a lot, but there was no way I was going to tolerate this!!!
I left and made arrangements elsewhere. She still tried to get me to stay telling me she would give me a better rate. She charged my card for something and it hasn’t been refunded
She texted and called me multiple times. Here is the VM she left me the next day saying again that I was booked for more days.
“Hi Diana your book for today too so I just want you to like confirm like you had to tell that about today you are not here so otherwise they charge you today too I'm no I'm not sure about the Expedia policy so just contact them because in my register is showing me today's booking to like continue so your money goes and also please I'm just telling you to contact Expedia as soon as you can and just discuss your OK thank you.
CANCEL PROPERTY PLEASE!!!
Deanna
2024 年 10 月入住 1 晚
10/10 超赞
nele
2024 年 10 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The room is clean
nele
2024 年 10 月入住 2 晚
10/10 超赞
Ricardo
商务旅客
2024 年 10 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great for the price
Very nice individual at the front desk who greeted me and quickly checked me in. I was a little worried at first because it was so affordable but I have to say it is one of the cleanest places I have stayed in. Bed was comfortable and the shower was very clean. Absolutely would stay here again. My stay was a just to sleep and shower and back on the road so no thrills just rest and shower.
Ricardo
2024 年 10 月入住 1 晚
4/10 很差
真实旅客
商务旅客
2024 年 8 月 26 日
满意:清洁度
不满意:住宿条件和设施
lack of privately
It was difficult to understand the language barrier. My biggest issue was NO PRIVACY. Only Vertical blinds with gaps, no curtains so I had to dress in the bathroom. The air conditioner was too high on the wall so he gave me a chair to stand on (made me nervous as a senior but at least I didn't fall). The bed was comfortable, room was clean and it was very affordable.
真实旅客
2024 年 8 月入住 1 晚
8/10 还可以
Phyllis
与家人出行
2024 年 8 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
The room was clean and comfortable. Not at all fancy. The manager had not received our reservation from Hotels.com
Phyllis
2024 年 8 月入住 1 晚
8/10 还可以
真实旅客
2024 年 8 月 16 日
满意:清洁度、员工和服务、客房舒适度
Heartland America
真实旅客
2024 年 8 月入住 1 晚
8/10 还可以
WILLIAM
2024 年 8 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WILLIAM
2024 年 8 月入住 2 晚
10/10 超赞
Divine
与家人出行
2024 年 8 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Divine
2024 年 8 月入住 4 晚
2/10 糟糕
Kelly
2024 年 8 月 6 日
不满意:客房舒适度,住宿条件和设施
Bates Motel - It was that bad.
If it wasn’t so late and weren’t so tired, we would have not stayed here. Owners have not spent a cent to update this creepy hotel. It feels like the 80’s. The pillows were horribly old and flat too. My husband slept fully clothed because he was worried about bugs and kept his suitcase in the car so his change of clothes wouldn’t smell like the old motel.
Kelly
2024 年 6 月入住 1 晚
10/10 超赞
Charles
2024 年 8 月 4 日
Quaint time travel
One of my first jobs in the 1970s was managing a little roadside motel. Checking in here was like stepping backward in time. That should not be seen as uncomplimentary. We found our stay to be quite adequate, For all that it is very dated. We tend to check in and drop our stuff go do things come back and are in the room basically just long enough to sleep. For an aged property It was clean and the clerk is incredibly friendly
Charles
2024 年 7 月入住 3 晚
8/10 还可以
Kenneth
2024 年 7 月 29 日
满意:清洁度、员工和服务、客房舒适度
Clean, comfortable, and spacious
The location of the motel is convenient--only 3 minutes from Carthage. It's about what you'd expect for a roadside motel. The room was comfortable and spacious, with a refrigerator and microwave.
Housekeeping service was prompt and reliable. The room, while old, was great for a stopover while driving through Illinois. The on-site manager was pleasant, engaging, and friendly.
For a comfortable stay driving through Illinois, I'd absolutely be willing to stay here again
Kenneth
2024 年 7 月入住 2 晚
8/10 还可以
Mason
2024 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
It was older but nice
Mason
2024 年 7 月入住 5 晚
8/10 还可以
Paul
与配偶出行
2024 年 7 月 27 日
满意:服务设施,清洁度
Quiet, and a good rate
Paul
2024 年 7 月入住 1 晚
8/10 还可以
Kathleen
2024 年 7 月 26 日
满意:员工和服务,清洁度
Kathleen
2024 年 7 月入住 1 晚
10/10 超赞
真实旅客
2024 年 7 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Classic motel facing the highway, and surrounded by cornfields a short drive A well stopped
grocery store and Mexican restaurant. My room is clean and comfortable Motel staff was very accommodating
真实旅客
2024 年 7 月入住 1 晚
10/10 超赞
Mark
与配偶出行
2024 年 7 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
Good accommodations at a fair price.
Mark
2024 年 7 月入住 2 晚
10/10 超赞
Jamie
2024 年 7 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
I had to get a hotel last minute for a minor change in our travel plans. I needed it to be cheap due to the unexpected cost. So I booked the Prairie Winds Motel and for the price, I could not have been happier. It was in a safe location, surrounded by corn. It was easy access off the highway. It was clean and did not have a smell. The price was very cheap and the view of the sunset, over the corn, was gorgeous. For the price and service, I highly recommend this hotel. I am a light sleeper and it was silent. I never heard anything all night.
Jamie
2024 年 6 月入住 1 晚
2/10 糟糕
David
2024 年 7 月 3 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We could not even stay here. Left and found another hotel last minute.
David
2024 年 7 月入住 1 晚
10/10 超赞
John
与家人出行
2024 年 7 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Road Trip
This was part of a 16-day Road Trip
John
2024 年 6 月入住 3 晚
10/10 超赞
Destiny
与家人出行
2024 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
My stay was amazing the room was big
Destiny
2024 年 6 月入住 2 晚
8/10 还可以
Lucy
与配偶出行
2024 年 6 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The host was kind and helpful. The property is somewhat dated but clean and in good repair. Cost was excellent.
Lucy
2024 年 6 月入住 1 晚
10/10 超赞
Nick
2024 年 6 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Nick
2024 年 6 月入住 3 晚
8/10 还可以
真实旅客
2024 年 6 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great service and price. Clean
Excellent service -quick reply by owner/service provider. Clean. Great price. Older property as viewed in photos, beds are older but ok.