Laughlin Casino at Don Laughlin's Riverside Resort Hotels

"only problem they charge u a resort fee 25 dollars and both days the pool was not open just not right should of refunded the fee "

"Nice property "

"Just trying to get checked was a lengthy wait in line, on a Saturday not enough desk clerks working! Finally got checked in,& to our room neither one of our keys would work!! So I had to go back,& stand in a lengthy line again to get new keys made!! The room didn't have enough electrical outlets to plug in our phones,& CPAPs without unplugging lamps! No ice machine, had to go to the front desk to get ice! I was told you were allowed one small bag per day which was the size of a small ice bucket. Your hands were freezing by the time you could get it to your room! Stayed here to enjoy the pool, NO WATER IN THE POOL!! The furniture in the rooms was so old it looked like something you would buy at a thrift store,& plan on refinishing!!"

"Entire resort was very clean. Pool area is great, pool temp is good."

"Great"

"Room was not cleaned and asked for room to be cleaned next day and service was never done. The night stands were dusty and floor was dirty. Shower did not drain completely"

"Yes everyone is very nice "

"Staff is great and clean rooms"

"Do not stay here. They charged my credit card $118 fraudulently even though I paid for my stay through Expedia. Then when I called about the charge they said they lied and said they didn’t charge my card and that they didn’t have the card details so they couldn’t have, even though I gave them my card for the deposit. I had to call them 7 times and they kept lying. Eventually after threatening to report them to the police they admitted they charged the card and said they would refund it. Untrustworthy and fraudulent. Stay somewhere else. I wasted over an hour with Chase fraud prevention and this hotel trying to fix this. Now I have to wait 5 days to get the money back in my bank account. Unethical and hard to deal with. "