Liverpool Catalyst Hotels

"Not enough staff in the restaurant or hotel generally. Was often waiting around for service. Lovely staff however. I dont think we should have been charged for the spa. I booked initially because of the spa and the steam room was not working. "

"Clean Room, excellent reception staff when checking in. Good facilities but a mini fridge in the room would be good and body lotion. Female single traveler (business) felt safe, "

"Breakfast or should I say lack of it was dreadful. The coffee machines were broken. No brown bread, short of staff, no poached eggs and no porridge. Only full fat yoghurts and couldn't get a coffee"

"The restaurant was closed I was directed to a great Italian restaurant a few hundred yards away. Walls are thin and the halls are laminate so every suitcase that’s trundled along the hall outside is like a jumbo jet taxiing past"

"Everything was great"

"My room was never cleaned, even after I physically went to the front desk and requested service. Additionally, the room had a strong chlorine smell from the pool area, and the hallway consistently smelled like cigarette smoke."

"The hotel is undergoing a total refurb after being used to house migrants for the last few years building work was still under way whilst the stayed at the hotel . The hotel is being refurbished to a standard and is clean and tidy , food and overall service levels in the bar area need attention . Perfect place for a 1 night business trip with a good gym and pool "

"Perfect"

"Friendly staff decent accommodation "