Center Avenue Historic District hotels in Bay City

"Beautiful hotel! Great location!"

"Someone tried to get into our room - they opened the dead bolt but the latch stopped them. We called the front desk. He came apologized said he saw nothing but would have mgmt get back to us and review cameras. We checked out in our pjs at 11pm and they will NOT give us a refund. They said it was the front desk guy and it was an accident. WTH ... Why wouldn't he have said that then .... "

"Lauren, Shannon and Kelly were super helpful in making my stay an awesome experience. They went above and beyond to make sure I was comfortable."

" Clean room. Noisy. Hot tub was warm not hot."

"Was given the wrong room but staff made it right room was clean "

"Great space! Can’t wait to come back!"

"Hot tub was hot, pool was chilly, all staff very friendly! "

"The parking lot flooded during our stay and we had to move our vehicle in ankle-deep water at 9:30 pm—only because we happened to look out the window. There was no warning from management that that side of the lot floods, even though it’s apparently a known issue and it had been raining all day. The room also had several problems: an unpleasant smell, very poor lighting, and no full-length mirror. We were in town for a dance competition, so it made getting our dancer ready much harder. To make matters worse, we were woken up both nights in the middle of the night by people fighting near our room. We notified staff, but nothing changed. Overall, management needs to communicate known issues like flooding and do a better job addressing disturbances and maintaining the rooms."

"The front desk lady was sooo sweet! She had brown hair and eyes and super cute nails. And a really hard worker. "