“Everything was excellent except check-in where the desk person received a phone call during our arrival and proceeded to complete the reservation while we waited. He could easily have asked to put the caller on hold for the moment it took to give us our room keys.”
“Everything was excellent except check-in where the desk person received a phone call during our arrival and proceeded to complete the reservation while we waited. He could easily have asked to put the caller on hold for the moment it took to give us our room keys.”
Anne