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雨林精品酒店的評價

3.5 out of 5
雨林精品酒店
P VI/93A, Kannamkuzhy PO, Athirapally via Chalakudy, Chalakudy, Kerala

評價

7.0

不錯

10 分評分，優異；23 則評價中有 7 則" "
8 分評分，不錯；23 則評價中有 7 則" "
6 分評分，一般；23 則評價中有 2 則" "
4 分評分，欠佳；23 則評價中有 4 則" "
2 分評分，很差；23 則評價中有 3 則" "

7.2/10 

整潔度

6.8/10 

職員與服務

7.0/10 

住宿狀況

評價

2/10 很差

marie astrid

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Réclamation remboursement
Nous aimerions faire une’ reclamation. Nous avons paye une chambre premium avec bain hors nous n avons pas eu d eau chaude. Le personnel a tenté de réparer le problème mais sans y parvenir. Nous avions pris cette chambre pour la baignoire ( j avais d ailleurs annulé une première réservation de la catégorie inférieur, même vue mais sans baignoire, pour avoir la chance de prendre un bain devant la vue de’la cascade. J aimerais donc être remboursé de la différence. C est à dire de me faire rembourser de 100 euros. Nous n avons d ailleurs pas eu d eau chaude pour la douche. Le minimum est donc d être remboursé au moins de cette somme (différence entre la chambre avec avec baignoire et chambre sans baignoire) Le manageur de l hotel m à conseillé de faire la demande auprès de vous car le’paiement avait été fait via votre site. Je compte sur vous. Cordialement,
於 2020 年 1 月住了 1 晚
Reservations 於 2020年1月24日的回應
Hi, On behalf of Rainforest Resort , would like to sincerely apologise for the less than satisfactory experience you had with regards to the hot water issue. Our main aim being guest satisfaction and quality service and we take our guests and their well being very seriously. But unfortunately you had to experience an issue . However we tried our maximum to make you comfortable and offered another room also . Once again we truly apologise for the inconvenience caused to you . We have escalated this matter to the management and will let you know the decision immediately . Regards,

10/10 優異

Saurabh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Lovely trip
於 2019 年 3 月住了 1 晚
Anu 於 2019年3月20日的回應
Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !

10/10 優異

Anish

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A great adventure
Best hotel we stayed in during our trip
於 2019 年 2 月住了 1 晚
Anu 於 2019年3月20日的回應
Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !

10/10 優異

DAKHEEL

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dammam
رائعة
於 2018 年 1 月住了 1 晚
Anu 於 2018年2月22日的回應
Dear Sir, Greetings....! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !

10/10 優異

asma (السعودية)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
اطلالة رائعة فقط
اطلالة رائعة أما مستوى الفندق يناسب 3 نجوم

10/10 優異

Sarah (UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing resort with fantastic views of the falls
We stayed in the tree house for two nights which is highly recommended. The staff here are incredibly helpful and accommodating - they made us feel very welcome. The location is second to none - it is without a doubt the best view of the waterfall. We took a guide walk from the hotel to the falls, and as they own the land next to the waterfall we were able to go to a view point not open to the public. We were also able to bathe in one of the pools of fresh mountain water which was really special. The treehouse is a fantastic experience. It felt like paradise to wake up and be greeted with a breathtaking view of the waterfalls. We saw many monkeys, birds, and Samba deer. It really did feel at one with nature. Food in the restaurant was very tastey and there was a great selection of foods at breakfast. Their Indian coffee is delightful! A must if in Kerala!

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Too expensive

4/10 欠佳

saud (السعوديه)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
مايمييز الفندق فقط هو موقعه وغير ذلك لاشي بالاضافه الى المبالغه في السعر

4/10 欠佳

Luca (The Netherlands)

讚好：整潔度
Great view but too expensive for what you get!
The hotel is nice, but for the price you have to pay they should give you something more than the amazing view of waterfalls. Staff polite but the organization was a little bit weak: we were the only guests, the menu for dinner was quite essential, the swimming pool was out of order. I mean, if they price was 50 euros per night it would be a great hotel... but paying more the 200 euros per night is definitively too much.

8/10 不錯

Fatema (bahrain)

讚好：整潔度、住宿狀況和客房舒適度
Location, location, location
Gorgeous overview of the falls and the room and bathroom were very spacious but the jacozi would take hours to fill. The staff are slightly hard to communicate to, it took me possibly 10 phone calls to manage to get urgent dry clean service! We also struggled when asking for late checkout, but we finally managed to get it. Can be thought of as overpriced considering the poor service, but you pay for the view. Lovely for a one night stay.

8/10 不錯

Arnab (Allentown, PA)

讚好：整潔度、住宿狀況和客房舒適度
A decent experience
It was a good end to our whirlwind honeymoon trip through South-Central Kerala. The room was as it had been promised. The upgrade offered at no extra cost was a special plus. We just wished that the kitchen had more food choices on offer than the really flimsy menu. We also wished that the water in the bathroom was actually heated as opposed to being just tepid.

8/10 不錯

Gavin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

RK (chennai)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The view to kill for.
And that's it, for the view of the falls and polite hotel staff, the high tariff seems worth it.

6/10 一般

ابو أرين (الرياض)

不滿：整潔度
الرياض
الفندق موقعه رائع جدا مطل على الشلال لكن ينقصه النظافة حيث يوجد حشرات ( الوسغ وبكثرة) وكذلك الأكل سئ.

8/10 不錯

khalid (saudi arabia)

讚好：整潔度、住宿狀況和客房舒適度
bad things like a lot of monkeys inside balcony and scared my kids..when check out they asked us to pay for something missing in the bathroom!..im sure it was there. good things like location..services

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Indika (Qatar)

Nice hotel with great view of the water fall
we stayed as a couple for one day. Experience was good. Food was tasty but too pricey. We stayed at a different hotel 2 other days and enjoyed buffets which are less pricey and good food.

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
Terrible service
I arrived with friends, but we had all booked separately. The hotel placed us randomly in rooms, not in the rooms we had each booked and paid for. After spending a night in a much cheaper and smaller room than I had paid for, we realized the problem. Though the hotel moved me to the correct room, they refused to refund the difference and blamed my friend for being placed in what should have been my room. The hotel is also dangerous, as some of the stairs are missing, making them almost impossible to climb. The keys I received to the first room did not actually open all the necessary doors, but the hotel did not appear to care that I could potentially be locked in my room by someone else.

10/10 優異

chandra (hyderabad)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Must visit in your kerala trip
Excellent view..must visit hotel in your kerala trip

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Prachtig uitzicht, comfortabele bedden
Het uitzicht vanuit de kamers op de watervallen is spectaculair. De kamers zijn comfortabel met heerlijke bedden. De maaltijden vielen tegen, vooral in vergelijking alle andere plaatsen waar wij in Kerala hebben gegeten. Er is geen Wifi, de service is goed.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magnifique vue sur la cascade d'eau, service très accueillant

8/10 不錯

Sojan (Kolenchery, Kochi, Kerala, India)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rainforest across Athirapally waterfalls
The best location at Athirapally

2/10 很差

真實旅客

不滿：整潔度和職員與服務