"Travelled as a family with infant.
Food was good - variety and quality.
Only had breakfast and 1 buffet dinner.
Room size and amenities was as per booking.
But there were issues.
1st issue was with the 1st room. Smelt like someone smoked in the room.
Windows were opened and air purifier provided. No change.
When i went to FO to ask about a room change, the FO staff told me cant confirm it with an attitude that the smoke smell in the room was my problem.
I requested for the FO MOD to call me and gave her my feedback. She did better and even confirmed a room change for me later in the evening.
2nd issue was with thr 2nd room.
The air-conditioning was central.
In the afternoon and evening, the entire room became like an oven.
Windows were opened to no avail.
When i called down i was told there was nothing they could do and could only offer 2 portable cold air blowers which i took though it offered little reprieve.
Hospitality is a full package, but the basics of getting a room right - which is what every guests pays for - should never be compromised.
"
Commune with nature and explore the great outdoors at Yuchi Mountain during your travels in Miluo. Wander the parks or discover the area's mountain views.
Walk around the campus at Hunan University of Technology and Commerce during your visit to Changsha. Wander the parks and riverfront while you're in the area.
Commune with nature and explore the great outdoors at Yingzhu Mountain during your travels in Changsha County. Take in the museums and mountain views in the area.
Changsha Copper Kiln is located in Wangcheng County. Wangcheng County is home to 13 hotels and other accommodation options, so you can find something with the amenities you're looking for.
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