Banyan Tree Changshu hotels

"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "

"Very nice view from the property. Check in was fast and smooth. Room interiors are good and clean"

"Good price good service "

"Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around."

"Good "

"Beautiful rooms, helpful support from staff, excellent breakfast. "

"Luxurious stay for the business trip in Zhangjiagang. The hotel is simply flawless."

"it was one of the best from best"

"Very well maintained, friendly staff and good location for restaurants and malls and museum."