Banyan Tree Changshu hotels

"Great room, staff, cleaning and facilities. Many perks available for guests such as complimentary hanfu experience, access to Panmen garden, etc. "

"I've stayed in many hotels in China, and this is the best I've ever been in. The Internet is fantastic ... I could just carry on business as usual. The fitness center is good and very well maintained. The bar had a fantastic gin and tonic, and they even stayed open late for jetlagged me. I had a huge stack of student papers I needed to scan in, and they gladly did it for me. The English level was surprisingly good. Only two people couldn't handle my requests: the omlette chef (and I was able to finish in Chinese) and the poor guy I asked to scan my paper (I had no idea how to say "feed scanner" in Chinese). Room was big, clean, and had a fantastic view. My only complaints are that I wish they had regular water at breakfast and I couldn't find the bathroom light switch for a while. Already thinking about excuses to come back."

"Clean Room, Nice service "

"Room condition is excellent especially the bathroom which is very spacious and warm with separate air conditioning control. The landing area is a nice touch. Bed is very comfortable. TV is big and sharp. The only thing is that we did not get a welcome fruit platter which we got all the other hotels. View from the window is also great. Hotel is one block walk from nearest subway station. Neighbourhood is quiet and appears somewhat upmarket."

"Nice, clean and friendly hotel"

"It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work"

"In the same building of the shopping mall."

"Friendly staff and a beautiful hotel. "

"Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around."