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"Super friendly staff and pretty hotel right in the ancient city"

"Very unique experience, located in the heart of the ancient city. Breakfast was not huge but very tasty and accommodated a few things for us. The staff was super friendly and some of them spoke good English. They even gave us a little present before leaving."

"We unfortunately could not stay in the hotel due to change of plan at last minute, but the hotel staff got in touch with us to make sure we would be only charged for a single night which was much appreciated. "

"Great character property with a peaceful feel in the courtyard The staff on duty were excellent ( Heidi gave us a lot of care and a lovely Cappuccino) Staff who arranged taxi very good Great to be inside the City walls "

"Staff very helpful, clean and good location "

"Great location. Just past the main tourist walking street in Pingyao and it is accessible by licensed vehicles. The owner arranged a free pick up from the regular train station. Location is excellent. We also got upgraded to a better room with a larger bath. Room is very clean, bed is very comfy and owner is super nice explaining all the attractions, tours and shows patiently. Free Wi-fi works great, constant hot water and there is heat during the winter. Very authentic experience just like...