Chania Hotel with Pool

"The best thing about this hotel was the staff- very polite, helpful and friendly. I wish this was the standard around the world. A very big thank you to you all for looking after us. We stayed in the new part of the building- which unfortunately is still being built. The food is amazing- Breakfast lunch dinner à la carte- very delicious. Hot tub in some of the rooms/bathroom-did not try. Overall the hotel is in a very good location and deserves the 5*."

"It was great , such a lovely resort experience"

" Very nice!"

"Breakfast was great, laundry room was handy and view was beautiful. "

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"Clean room, staff very friendly"