Charles hotels in Providence

"Friendly staff, clean room, lots of amenities. "

"Great staff"

"We had a great stay. The staff was great, hotel was clean our room was spacious. "

" Clean room staff they helpful and they have airport shuttle "

"Great overall. Just be aware that i did have dog hair in my room so since you allow pets provide house keeping with proper cleaning equipment. Staff were amazing & overall was a great stay other than the dog hair & limited house keeping. I this property doesn’t have laundry like others so be aware. "

"My room flooded from the shower and they kicked me out instead of helping me find somewhere else to stay I came from the club roofied and they kicked me out cuz I passed out in the shower but it’s a stand up shower so the drain should’ve never flooded"

"Great service nice one night stay"

"I requested housekeeping. Replenishing all that it needs. Doing all that you have to do to make it beautiful again.'"

"While I was very happy with the comfort, pool area and adjoining restaurant I was bit surprised that there was no airport shuttle. That, however was my fault for not confirming if there was one. What concerned me was that the front desk person suggested I (a lone female with two suitcases) walk to the airport at 3:30 in the morning to catch my 5am flight and proceeded to show me what street to walk down to cut through a parking garage….I took an Uber and it was a five minute drive. There is no way I could have walked it in the middle of the night. I googled mapped a walking route and it was 25 minute walk. Staff should not be suggesting people walk it. I can only imagine if some confused person took that walk, ending up lost or late for their flight or worse. "