查爾斯敦酒店 | 熱門查爾斯敦住宿限時優惠每晚可低至 HK$548

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「AC worked great」

「The staff when we checked in greeted our dog and gave her a treat. The continental breakfast was great. Area was clean. The beds were super comfortable. We all slept great!!!!」

「 Clean room! Pool and pool area was super clean which is rare to find. Both front desk people that I interacted with were professional and kind. 」

「I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date...

「Excellent!」

「Great location outside of the city, well lit and very nice rooms」

「Our first room had a terrible odor as soon as we opened the door. It smelled like rotten garbage. We investigated to see where the smell was coming from and discovered a fuzzy mold growing over food that had been left in the microwave from a previous guest. The hotel clerk changed our room. Our second room had a puddle on the floor between the threshold of the bathroom door. We wiped it up. The puddle reappeared during the night, and continued the floor continued to "leak". We informed several...

「Enjoyed the stay, 」

「Breakfast was fresh. Rooms were clean」

「This is a great property! Close (walking distance) to shopping and restaurants, and an easy on/off the highway. It is bright and clean. I also love that there's a bar and restaurant in the restaurant! I would like to highlight the night front desk gentleman, Mike. The air was not properly working in our room. When I called down to ask about it, he was extremely kind and courteous, came immediately up to our room to check to see if he could get it working. When he could not get it to work...

「Wonderful beds and very clean」

「Great stay! Very nice room 」

「The room was spacious, clean and comfortable. There are many dining and shopping options walkable from the hotel. 」

「Decently clean room (some stained linens). I liked the room layout (partition between couch and bed area, vanity separate from rest of bathroom) Staff was ok. A lil snarky when we checked out early (late afternoon not staying the 2nd night) even though I was not asking or expecting a refund One safety concern I had: our room door did not close behind us. At all. Stayed wide open. My husband was unpacking the car while me and the baby played on the bed. I had no idea our room door was wide open....

「Everything was perfect. Exceptionally clean. Friendly helpful staff, wonderful beds, all the amenities you would need.」

「Staff is amazing!!!」

「Very personable staff made you feel at home」