Night receptionist was not answering the calls, gave me wrong room, did not give me enough info about breakfast we were 3 and she gave me only 2 free meals in the morning they want it to charge me for the 3rd meal.
VERONICA
2025 年 6 月入住 1 晚
10/10 超赞
Gerald
与家人出行
2025 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great. The only disappointment was not having a micowave in the room.
Gerald
2025 年 6 月入住 2 晚
10/10 超赞
Gerardo
与家人出行
2025 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a great place to stay the only negative thing i could said i didn't like that i have tobpay for parking.....
Gerardo
2025 年 6 月入住 2 晚
8/10 还可以
Ghislene
2025 年 6 月 20 日
满意:清洁度、服务设施、住宿条件和设施
I like everything about the property even it was a short stay. Great customer support services and very friendly people. I would like to thank them for having me last night and keeping my room for me after being delayed a couple of times. The only thing I wasn’t aware about the check out policy that I had to leave by 11:00am. When I booked it nobody asked me for the check out time information.
I will definitely recommend Doubletree by Hilton to a friend and family.
Ghislene
2025 年 6 月入住 1 晚
2/10 糟糕
Ilens,Naples
2025 年 6 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
False advertising about airport shuttle. Does Not run 24/7 so if you need it past 10 o’clock you won’t get picked up. They give you whatever room they want not what you pay for. Bad service, under construction and false advertising. Wont go back and don’t recommend.
Ilens
2025 年 6 月入住 1 晚
2/10 糟糕
Christina
商务旅客
2025 年 6 月 19 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I checked in for my room after a delayed flight, arriving at 2am for my reservation. I was then showed to a room in the basement that had recently been flooded. The carpet was so wet that you could audibly hear the water when you stepped on it.
They said it was the only room available and I said I couldn't stay there. NOW they are not offering a refund even when the front desk said it would get refunded.
DO NOT GO HERE!
Christina
2025 年 6 月入住 1 晚
10/10 超赞
Bayleigh
2025 年 6 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great place!
Bayleigh
2025 年 6 月入住 1 晚
10/10 超赞
Dana,LACEYVILLE
2025 年 6 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Wish the airport shuttle ran earlier than 7 am.
Dana
2025 年 6 月入住 1 晚
6/10 一般
Sarah
2025 年 6 月 16 日
Sarah
2025 年 6 月入住 1 晚
10/10 超赞
Anny
与家人出行
2025 年 6 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service, super helpful and friendly
Anny
2025 年 6 月入住 1 晚
8/10 还可以
Rudolph
2025 年 6 月 16 日
满意:住宿条件和设施,清洁度
Excellent property
Rudolph
2025 年 6 月入住 1 晚
2/10 糟糕
Harmoney
2025 年 6 月 15 日
Called for the shuttle and was completely shut down. Told they do not offer shuttle service to “regular” hotel guests!!!!
Harmoney
2025 年 6 月入住 1 晚
10/10 超赞
Danny
2025 年 6 月 14 日
满意:清洁度、员工和服务、服务设施
Good
Danny
2025 年 6 月入住 1 晚
6/10 一般
Rafaela
与家人出行
2025 年 6 月 13 日
The bathroom wall had pee stains, room smells, bed was uneven. Toilet pressure was awful
Rafaela
2025 年 6 月入住 1 晚
10/10 超赞
Lori
商务旅客
2025 年 6 月 13 日
满意:清洁度、服务设施、住宿条件和设施
It was a last min stay from our flight getting cancelled 10 mins before midnight. The room was very nice, big and clean.
Lori
2025 年 6 月入住 1 晚
4/10 很差
Gregory
2025 年 6 月 9 日
不满意:住宿条件和设施
Just not what I expected
Gregory
2025 年 5 月入住 5 晚
6/10 一般
Chandra
与配偶出行
2025 年 6 月 8 日
满意:清洁度
不满意:服务设施
For what we paid for this room, breakfast should have been free, parking should have been free, they nickle and dimed us to death. Very disappointed. The room was clean and the bed was comfortable.